Activity

From May 06, 2022 to June 04, 2022

12:45 Support #13041 (Work Completed-End life cycle): [SCP ID :##6296##] : FPX SLOWNESS DURING DR - err...: Hi,
Kindly attend below request:-
Need your help to check issue on FPX slowness reported during DR drill activity... Zahir Abd Latif

14:50 Support #13036 (Closed - End of life cycle): [SCP ID :##6292##] : UNABLE TO CLICK AGRONETBIZ : JI...: Hi,
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Customer having a problem to click login agronetbiz at agrobank webiste as the ... Zahir Abd Latif

11:48 Support #12870 (Work Completed-End life cycle): [SCP ID :##6204##] : AGRONETBIZ - APPROVER BEING ...: Dear team,
-Chronology-
[17/03/2022]
Finding issue
User: Kwtiam
Description: This user has been locked due to... Siti Balqis Othman

17:03 Support #13032 (Work Completed-End life cycle): [SCP ID :##6290##] : INVALID USERNAME OR PIN (AGR...: Hi,
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Corporate admin unable to reset password with error username or pin is invalid.... Zahir Abd Latif

10:10 Support #13024 (Work Completed-End life cycle): [SCP ID :##6286##] : SESSION EXPIRED AFTER REQUES...: Hi,
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Customer unable to performed DuitNow transaction since 2020 until now. After ke... Zahir Abd Latif

12:41 Support #12953 (Work Completed-End life cycle): [SCP ID :##6261##] : System log for RIB & BIB too...: Hi Zahir, can close this ticket. Patch already migrated to production on 20/5/2022 Siti Balqis Othman

15:54 Support #13009 (Work Completed-End life cycle): [SCP ID :##6282##] : AGRONetBIZ Issue : Agrobank ...: Hi,
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Corporate admin unable to view all list of users in IB Service Administration>U... Zahir Abd Latif

18:20 Support #13005 (Work Completed-End life cycle): [SCP ID :##6281##] : reset password - session ex...: Hi,
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RIB customer unable to reset password, after key in details (Username, acc numb... Zahir Abd Latif

12:28 Support #12998 (Work Completed-End life cycle): [SCP ID :##6278##] : EPF status not updated: Hi,
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1. Customer 1: performed EPF transaction on 12/4/2022. return file date 14/04/2... Zahir Abd Latif
12:25 Support #12997 (New - Begin Life Cycle): [SCP ID :##6277##] : SESSION EXPIRED | INFOLINE IT SOLUT...: Hi,
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BIB approver unable to approved transaction, when customer click on “Authorizat... Zahir Abd Latif
12:20 Support #12996 (Work Completed-End life cycle): [SCP ID :##6276##] : SESSION EXPIRED AGRONETBIZ ...: Hi,
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BIB user initiator and approver unable to initiate and approve transaction with... Zahir Abd Latif
12:15 Support #12995 (Work Completed-End life cycle): [SCP ID :##6275##] : unlocked single user session...: Hi,
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Corporate administrator unable to unlock single user with error session expired... Zahir Abd Latif

10:51 Support #12970 (Work Completed-End life cycle): [SCP ID :##6273##] : EV SSL Installation Agronet ...: Hi,
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Please be informed that we need to update our SSL for agronet before end of thi... Zahir Abd Latif
10:48 Support #12969 (New - Begin Life Cycle): [SCP ID :##6272##] : AGROKEY for Huawei Y6: Hi,
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Customer called Contact Centre and he said he can’t download for ‘Agrokey’ sin... Zahir Abd Latif

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