B - Production Support » Agrobank Support

April 27, 2022

16:45 Support #12954 (Development / Work In Progress): [SCP ID :##6262##] : Finding in UAT

Siti Balqis Othman

16:27 Support #12954 (Work Completed-End life cycle): [SCP ID :##6262##] : Finding in UAT

Hi,
Kindly attend below request:-
condition: FMS flag set to FALSE
issue: no error message display if confirm tr... Zahir Abd Latif

16:00 Support #12953 (Development / Work In Progress): [SCP ID :##6261##] : System log for RIB & BIB to...

Siti Balqis Othman

14:57 Support #12953 (Work Completed-End life cycle): [SCP ID :##6261##] : System log for RIB & BIB too...

Hi,
Kindly attend below request:-
After log4j2 implementation we notice that log file generated for RIB & BIB sys... Zahir Abd Latif

14:14 Support #12876 (Work Completed-End life cycle): [SCP ID :##6210##] : Edit Approval Matrix Issue

Dear Zahir,
Can close this ticket, already migrated to production on 26/04/2022 under migration ID183 Siti Balqis Othman

14:13 Support #12876 (Development / Work In Progress): [SCP ID :##6210##] : Edit Approval Matrix Issue

Siti Balqis Othman

14:12 Support #11550 (Work Completed-End life cycle): [SCP D :##5761##] : Change the error code from 1A...

Dear zahir,
can close this ticket. Migrated on 08.03.2022 under Migration ID178 Siti Balqis Othman

14:11 Support #11550 (New - Begin Life Cycle): [SCP D :##5761##] : Change the error code from 1A(B2C) a...

Siti Balqis Othman

14:11 Support #11550 (Code Review): [SCP D :##5761##] : Change the error code from 1A(B2C) and 1B(B2B1)...

Siti Balqis Othman

April 21, 2022

11:34 Support #12932 (Pending Customer Feedback): [SCP ID :##6248##] : <MY0654593> SESSION EXPIRE...

Hi all,
Root cause: Wrong import RSAUtill pointing.
Solution: Import the correct RSAUtill pointing in the class... Siti Balqis Othman

April 20, 2022

18:36 Support #12932 (Work Completed-End life cycle): [SCP ID :##6248##] : <MY0654593> SESSION EX...

Hi,
Kindly attend below request:-
BIB customer unable to perform FPX transaction. After key in username and passw... Zahir Abd Latif

April 15, 2022

09:43 Support #12819 (Work Completed-End life cycle): [SCP ID :##6155##] : session expired :SD IMPEX ...

Migrated to production on 15/04/2022 under Migration ID182 Siti Balqis Othman

April 14, 2022

17:34 Support #12919 (Work Completed-End life cycle): [SCP ID :##6244##] : ERROR :DECODE_VALUE_TOO_ SHORT

Hi,
Kindly attend below request:-
Receive error message "DECODE_VALUE_TOO_ SHORT" when user scan provided QR. ple... Zahir Abd Latif

April 13, 2022

01:12 Support #12913 (Work Completed-End life cycle): [SCP ID :##6242##] : BULK PAYMENT TRANSACTION STA...

Hi,
Kindly attend below request:-
customer complaint their bulk payment status not updated accordingly
1) Acce... Zahir Abd Latif

April 11, 2022

11:42 Support #12874 (Work Completed-End life cycle): [SCP ID :##6208##] : CA failed login - session ex...

Hi Team,
Update from IT team, user able to login to AGRONetBiz as per last login date 2/4/2022.
As per-conversat... Siti Balqis Othman

09:34 Support #12902 (Work Completed-End life cycle): [SCP ID :##6232##] : DuitNow Multiple Payment rej...

Hi team,
Update by IT team on 8/4/2022, the cron job is run as per new scheduler.
Siti Balqis Othman

April 06, 2022

10:15 Support #12878 (User Acceptance Test): [SCP ID :##6211##] : bulk payment - ERR037 : Corporate Nam...

Hi team,
The solution given was:
1) Update company name maximum character description in the sample upload excel ... Siti Balqis Othman

10:08 Support #12902 (Work Completed-End life cycle): [SCP ID :##6232##] : DuitNow Multiple Payment rej...

Hi,
Kindly attend below request:-
DuitNow Multiple Payment rejected due to date verification error. Based on chec... Zahir Abd Latif