B - Production Support » Agrobank Support

December 05, 2022

10:02 Support #13339 (Development / Work In Progress): [SCP ID :##6528##] : IB REPORT - header issue

Siti Balqis Othman

November 29, 2022

11:16 Support #13334 (System Integration Test): [SCP ID :##6525##] : FRIA-i Campaign - add new Fria-i p...

Delivered the patch to Bank on 29/11/2022 Siti Balqis Othman

November 26, 2022

23:25 Support #13339 (Work Completed-End life cycle): [SCP ID :##6528##] : IB REPORT - header issue

Hi,
Kindly attend below request:-
Header for 3rd party report display insufficient information (total successful ... Zahir Abd Latif

November 24, 2022

10:22 Support #13334 (System Integration Test): [SCP ID :##6525##] : FRIA-i Campaign - add new Fria-i p...

Hi,
Kindly attend below request:-
Agrobank will add new Fria-i product as part of AGROBANK FRIA-i campaign. produ... Zahir Abd Latif

November 22, 2022

17:28 Support #13326 (System Integration Test): [SCP ID :##6521##] : takaful bulk payment issue

Finding:
The required field for the HOST report is not being sent to HOST.
Solution:
Send the required field to ... Siti Balqis Othman

17:02 Support #13328 (Work Completed-End life cycle): [SCP ID :##6523##] : no annual fee deduction on a...

Hi,
Kindly attend below request:-
please help to check, no annual fee deduction for company below.
Company Nam... Zahir Abd Latif

12:33 Support #13326 (Development / Work In Progress): [SCP ID :##6521##] : takaful bulk payment issue

Siti Balqis Othman

12:11 Support #13324 (System Integration Test): [SCP ID :##6519##] : Change of Takaful Provider TI to S...

Update the Takaful PDS content as requested by Bank Siti Balqis Othman

09:23 Support #13324 (Development / Work In Progress): [SCP ID :##6519##] : Change of Takaful Provider ...

Siti Balqis Othman

November 21, 2022

15:15 Support #13326 (Work Completed-End life cycle): [SCP ID :##6521##] : takaful bulk payment issue

Hi,
Kindly attend below request:-
We notice currently takaful bulk payment send insufficient data to host (filler... Zahir Abd Latif

November 17, 2022

14:34 Support #12919: [SCP ID :##6244##] : ERROR :DECODE_VALUE_TOO_ SHORT

Help to close the ticket. Thank you Siti Balqis Othman

14:34 Support #12919 (Work Completed-End life cycle): [SCP ID :##6244##] : ERROR :DECODE_VALUE_TOO_ SHORT

Patch already migrated to production on 21/07/2022.
Can close this ticket Siti Balqis Othman

14:30 Support #13269 (System Integration Test): [SCP ID :##6470##] : IBAM ID dormant issue

#Finding issue/Root cause:
The last login date and date last used at cua is not updated when user access to IBAM via... Siti Balqis Othman

13:59 Support #13324 (Work Completed-End life cycle): [SCP ID :##6519##] : Change of Takaful Provider T...

Hi,
Kindly attend below request:-
As per my email on 16/11/2022, user raised new CR to change takaful provider. B... Zahir Abd Latif

10:34 Support #13323 (Work Completed-End life cycle): [SCP ID :##6518##] : Request to configure x-forwa...

Hi,
Kindly attend below request:-
Request for your kind assistance to configure x-forwarded for FPX HA servers.
... Zahir Abd Latif

November 07, 2022

09:56 Support #13237 (System Integration Test): [SCP ID :##6441##] : API Gateway not responding (24092022)

Development done, proceed with internal testing Siti Balqis Othman