Activity
From July 06, 2023 to August 04, 2023
August 02, 2023
- 10:15 Support #13586 (Investigation): [SCP ID :##6749##] : Gamification issue - duplicate question for ...
August 01, 2023
- 11:48 Support #13586 (Work Completed-End life cycle): [SCP ID :##6749##] : Gamification issue - duplica...
- Hi,
Kindly attend below request:-
We notice some abnormalities to the gamification data captured in the DB. Based...
July 31, 2023
- 17:58 Support #13550 (User Acceptance Test): [SCP ID :##6714##] : AGRONET UNABLE TO DO TRANSACTION - ER...
Finding:
Based on log, there is an issue during perform server sign in to upass library. Therefore, the program th...- 17:54 Support #13550 (Development / Work In Progress): [SCP ID :##6714##] : AGRONET UNABLE TO DO TRANSA...
- 17:53 Support #13564 (User Acceptance Test): [SCP ID :##6723##] : Duitnow Maintenance Message
- The patch has been deliver and deploy to SIT environment by aishah.
- 17:52 Support #13565 (Work Completed-End life cycle): [SCP ID :##6724##] : SARAWAK LAND CONSOLIDATION A...
- Hi Zahir,
You may close this ticket.
Bank has already deployed the patch on 24/07/2023 and re-generate finance e...
July 13, 2023
- 16:32 Support #13574 (Pending Customer Feedback): [SCP ID :##6735##] : FPX Transaction Failed
- Based on provided log. This customer unable to perform approve transaction via Mobile Banking.
From the log, it sho... - 12:44 Support #13574 (Work Completed-End life cycle): [SCP ID :##6735##] : FPX Transaction Failed
- Hi,
Kindly attend below request:-
On 9 July 2023, this customer encounter an issue with his FPX transaction. Base...
July 10, 2023
- 16:44 Support #13565 (System Integration Test): [SCP ID :##6724##] : SARAWAK LAND CONSOLIDATION AND REH...
- Finding:
The starting index to retrieve balance amount was not correct.
Resolution:
Fix on the starting index to... - 16:43 Support #13565 (Development / Work In Progress): [SCP ID :##6724##] : SARAWAK LAND CONSOLIDATION ...
- 12:20 Support #13565 (Investigation): [SCP ID :##6724##] : SARAWAK LAND CONSOLIDATION AND REHABILITATIO...
- 11:36 Support #13566 (Investigation): [SCP ID :##6725##] : Error - UPASS undefined error
- 10:31 Support #13564 (Development / Work In Progress): [SCP ID :##6723##] : Duitnow Maintenance Message
- 10:30 Support #13563 (Pending SIT Deployment): [SCP ID :##6722##] : duitnow maintenance - push notifica...
- Finding:
The current program flow, it will send the notification to the customer regardless of the status.
Resol... - 10:18 Support #13566 (Investigation): [SCP ID :##6725##] : Error - UPASS undefined error
- Hi,
Kindly attend below request:-
We received few customers encountered same error as per below screenshot.
Pl...
July 07, 2023
- 18:26 Support #13565 (Work Completed-End life cycle): [SCP ID :##6724##] : SARAWAK LAND CONSOLIDATION A...
- Hi Balqis,
Kindly attend below request.... - 18:24 Support #13564 (User Acceptance Test): [SCP ID :##6723##] : Duitnow Maintenance Message
- Hi Balqis,
Kindly attend below request.... - 18:23 Support #13563 (Development / Work In Progress): [SCP ID :##6722##] : duitnow maintenance - push ...
- 18:20 Support #13563 (Pending SIT Deployment): [SCP ID :##6722##] : duitnow maintenance - push notifica...
- Hi Balqis,
Kindly attend below request....
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