Activity

From July 09, 2023 to August 07, 2023

13:32 Support #13590 (User Acceptance Test): [SCP ID :##6754##] : BIB - fav 3rd party maintenance- sess...: Finding: Based on the log file provided by ITD team. The issue is due to the program unable to retrieve the first dig... Siti Balqis Othman
13:11 Support #13590 (Development / Work In Progress): [SCP ID :##6754##] : BIB - fav 3rd party mainten...: Siti Balqis Othman
12:47 Support #13590 (User Acceptance Test): [SCP ID :##6754##] : BIB - fav 3rd party maintenance- sess...: Hi,
Kindly attend below request:-
Perform fav 3rd party maintenance at BIB hit session expired. error as below:
... Zahir Abd Latif

10:15 Support #13586 (Investigation): [SCP ID :##6749##] : Gamification issue - duplicate question for ...: Siti Balqis Othman

11:48 Support #13586 (Work Completed-End life cycle): [SCP ID :##6749##] : Gamification issue - duplica...: Hi,
Kindly attend below request:-
We notice some abnormalities to the gamification data captured in the DB. Based... Zahir Abd Latif

17:58 Support #13550 (User Acceptance Test): [SCP ID :##6714##] : AGRONET UNABLE TO DO TRANSACTION - ER...: Finding:
Based on log, there is an issue during perform server sign in to upass library. Therefore, the program th... Siti Balqis Othman
17:54 Support #13550 (Development / Work In Progress): [SCP ID :##6714##] : AGRONET UNABLE TO DO TRANSA...: Siti Balqis Othman
17:53 Support #13564 (User Acceptance Test): [SCP ID :##6723##] : Duitnow Maintenance Message: The patch has been deliver and deploy to SIT environment by aishah. Siti Balqis Othman
17:52 Support #13565 (Work Completed-End life cycle): [SCP ID :##6724##] : SARAWAK LAND CONSOLIDATION A...: Hi Zahir,
You may close this ticket.
Bank has already deployed the patch on 24/07/2023 and re-generate finance e... Siti Balqis Othman

16:32 Support #13574 (Pending Customer Feedback): [SCP ID :##6735##] : FPX Transaction Failed: Based on provided log. This customer unable to perform approve transaction via Mobile Banking.
From the log, it sho... Siti Balqis Othman
12:44 Support #13574 (Work Completed-End life cycle): [SCP ID :##6735##] : FPX Transaction Failed: Hi,
Kindly attend below request:-
On 9 July 2023, this customer encounter an issue with his FPX transaction. Base... Zahir Abd Latif

16:44 Support #13565 (System Integration Test): [SCP ID :##6724##] : SARAWAK LAND CONSOLIDATION AND REH...: Finding:
The starting index to retrieve balance amount was not correct.
Resolution:
Fix on the starting index to... Siti Balqis Othman
16:43 Support #13565 (Development / Work In Progress): [SCP ID :##6724##] : SARAWAK LAND CONSOLIDATION ...: Siti Balqis Othman
12:20 Support #13565 (Investigation): [SCP ID :##6724##] : SARAWAK LAND CONSOLIDATION AND REHABILITATIO...: Siti Balqis Othman
11:36 Support #13566 (Investigation): [SCP ID :##6725##] : Error - UPASS undefined error: Siti Balqis Othman
10:31 Support #13564 (Development / Work In Progress): [SCP ID :##6723##] : Duitnow Maintenance Message: Siti Balqis Othman
10:30 Support #13563 (Pending SIT Deployment): [SCP ID :##6722##] : duitnow maintenance - push notifica...: Finding:
The current program flow, it will send the notification to the customer regardless of the status.
Resol... Siti Balqis Othman
10:18 Support #13566 (Investigation): [SCP ID :##6725##] : Error - UPASS undefined error: Hi,
Kindly attend below request:-
We received few customers encountered same error as per below screenshot.
Pl... Zahir Abd Latif

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