B - Production Support » Maybank Support

October 24, 2023

10:15 Maybank RCAS Support Support #13693 (Pending Customer Feedback): [SCP ID :##6824##] : Intermittent Response timeout Ws...

Hi Zahir,
Please refer below for the root cause and resolution, currently pending customer feedback.
*Root Caus... Ngoh Chee Onn

10:11 Maybank RCAS Support Support #13695 (Pending Prod Deployment): [SCP ID :##6826##] : Juara Sejati Sdn Bhd - Request to ...

Root Cause:
No deactivate secure2u function in this authorization list, while no issue with approval in the authoriz... binti Nazli Anuari Aina Najihah

October 20, 2023

16:35 Maybank RCAS Support Support #13695 (Closed - End of life cycle): [SCP ID :##6826##] : Juara Sejati Sdn Bhd - Request ...

Hi,
Kindly attend below request:-
Please refer attached email.(SCP email) Zahir Abd Latif

October 19, 2023

18:26 Maybank RCAS Support Support #13693 (Closed - End of life cycle): [SCP ID :##6824##] : Intermittent Response timeout W...

Hi,
Kindly attend below request:-
Please refer email attached.(SCP Email) Zahir Abd Latif

October 18, 2023

09:48 Maybank BII M2U-RIB Support Support #13683 (Pending Prod Deployment): [SCP ID :##6816##] : MSS - Add Channel M2U Web Revamp o...

Hi Zahir,
The change request package had been delivered to the customer on 13/10/2023 and pending customer to depl... Ngoh Chee Onn

October 12, 2023

17:58 Maybank BII M2U-RIB Support Support #13683 (Closed - End of life cycle): [SCP ID :##6816##] : MSS - Add Channel M2U Web Revam...

Hi,
Kindly attend below request:-
Channel for M2U Web Classic remains Computer
Channel for M2U Web Revamp : Web
Zahir Abd Latif

October 11, 2023

11:55 Maybank BII M2U-RIB Support Support #13671 (Pending Prod Deployment): [SCP ID :##6805##] : Add parameter for hiding stop ARO ...

Hi Zahir,
The changes package had been delivered to the customer on 9/10 and pending customer to deploy this to pr... Ngoh Chee Onn

October 04, 2023

11:44 Maybank BII M2U-RIB Support Support #13671 (Closed - End of life cycle): [SCP ID :##6805##] : Add parameter for hiding stop A...

Hi,
Kindly attend below request:-
UIUX M2U Web Revamp needs to hide stop ARO button TD created from Branch. It ne... Zahir Abd Latif

October 03, 2023

17:17 Maybank BII M2U-RIB Support Support #13670 (Pending Prod Deployment): [SCP ID :##6803##] : Delete UserId from M2U APP, Regist...

Hi Zahir,
Fixes package had been delivered to the customer and waiting to deploy into production. Please refer bel... Ngoh Chee Onn

16:36 Maybank BII M2U-RIB Support Support #13670 (Closed - End of life cycle): [SCP ID :##6803##] : Delete UserId from M2U APP, Reg...

Hi,
Kindly attend below request:-
Tester delete userid from M2U App, then register userid again on m2u web revamp... Zahir Abd Latif