B - Production Support » BI FAST Support

September 21, 2022

11:19 Support #13177 (Closed - End of life cycle): [SCP ID :##6402##] : CT Fee Admin on Trx 24th Aug no...

Issue closed in SCP. Zahir Abd Latif

September 16, 2022

16:59 Support #13228: [SCP ID :##6432##] : Different of Consolidate Memberstatement & Memberstatement W...

Asked them to regenerate the report
Already Requesting back to check by this query:
--Query to get DEBIT total ... Bramantyo Pujo Wiyono

16:30 Support #13228 (Investigation): [SCP ID :##6432##] : Different of Consolidate Memberstatement & M...

Bramantyo Pujo Wiyono

15:12 Support #13228 (Closed - End of life cycle): [SCP ID :##6432##] : Different of Consolidate Member...

Hi,
Kindly attend below request:-
There are the difference between of Consolidate Memberstatement & Memberstateme... Zahir Abd Latif

September 09, 2022

17:59 Support #13215 (User Acceptance Test): [SCP ID :##6419##] : No data (null) for some fields in EDW...

This the release patch for PTAP to do the VIT and prepare for SIT/UAT:
https://drive.google.com/drive/folders/1Piuxz... Bramantyo Pujo Wiyono

September 08, 2022

16:25 Support #13215 (Internal Testing): [SCP ID :##6419##] : No data (null) for some fields in EDW Rep...

Bramantyo Pujo Wiyono

16:25 Support #13215 (Development / Work In Progress): [SCP ID :##6419##] : No data (null) for some fie...

The mapping for those field on transaction data that we get upon development period is not valid, already get the cor... Bramantyo Pujo Wiyono

14:25 Support #13199 (User Acceptance Test): [SCP ID :##6415##] : Number in the balance collumn are sta...

This the release patch for PTAP to do the VIT and prepare for SIT/UAT:
https://drive.google.com/drive/folders/19epbi... Bramantyo Pujo Wiyono

September 07, 2022

19:13 Support #13215 (Closed - End of life cycle): [SCP ID :##6419##] : No data (null) for some fields ...

Hi,
Kindly attend below request:-
- There is no data (null) for some fields in EDW report: SENDER HOMETOWN, SENDE... Zahir Abd Latif

18:42 Support #13199 (Development / Work In Progress): [SCP ID :##6415##] : Number in the balance collu...

Bramantyo Pujo Wiyono

18:41 Support #13199 (Finished Development): [SCP ID :##6415##] : Number in the balance collumn are sta...

Need to update report tempate for member statement Bramantyo Pujo Wiyono

September 06, 2022

10:12 Support #13199: [SCP ID :##6415##] : Number in the balance collumn are stacked (member statement ...

The Issue is caused by the last digit dropped to the second line.
Target provide the fix on Sept 9 to VIT
Stephanie Sufrapto

September 05, 2022

16:53 Support #13199 (Closed - End of life cycle): [SCP ID :##6415##] : Number in the balance collumn a...

Hi,
Kindly attend below request:-
Regarding issue from Jira with tikcet number BIF-53508 :
Number in the balance... Zahir Abd Latif

12:01 Support #13197 (Closed - End of life cycle): [SCP ID :##6413##] : Performance issue when access t...

Hi,
Kindly attend below request:-
Several participants reported that slow performance and error occurred when loa... Zahir Abd Latif

September 04, 2022

04:58 Support #13177: [SCP ID :##6402##] : CT Fee Admin on Trx 24th Aug not generated - BIF-103470

Hi zahir please help to reply this ticket, thanks. Bramantyo Pujo Wiyono

04:55 Support #13177 (Pending SIT Deployment): [SCP ID :##6402##] : CT Fee Admin on Trx 24th Aug not ge...

Archive Program stuck because it keep query the data based on the retention date time, the time here keep getting the... Bramantyo Pujo Wiyono

August 26, 2022

16:25 Support #13177 (Closed - End of life cycle): [SCP ID :##6402##] : CT Fee Admin on Trx 24th Aug no...

Hi,
Kindly attend below request:-
Issues : CT Fee Admin on transaction 24th August 2022 not generated as 3:23 PM... Zahir Abd Latif