Activity
From July 12, 2024 to August 10, 2024
August 09, 2024
- 19:05 Support #14112 (Pending Customer Feedback): [SCP ID :##7101##] : Perlambatan Response Time API Po...
- Hi,
Kindly attend below request:-
Ditemukan perlambatan response API Portal sehingga menjebabkan timeout (> 180 S...
August 01, 2024
- 11:49 Support #14107 (Investigation): [SCPID :##7097##] : Bank BNI Unable to Approve on Menu Approval D...
- there are several things that might cause the approval item for the update dispute are not showing upon user checker ...
- 11:41 Support #14105 (Investigation): [SCP ID :##7095##] : Bank Mega Unable to Approve on Menu Approval...
- there are several things that might cause the approval item for the update dispute are not showing upon user checker ...
- 11:08 Support #14106 (Pending Customer Feedback): [SCP ID :##7096##] : Unable to Approved Dispute Manag...
- Based on the case detail on the FW user email, it seems those transaction with those bussines message id are already ...
- 09:55 Support #14081 (Investigation): [SCP ID :##7076##] : Transaction failed offload to Portal because...
- already asked for more detail on the email ticket since 17 july, and still had no feedback
- 09:53 Support #14104 (Investigation): SCP ID :##7094##] : DANAIDJ1 Cannot Receive Notification Email Li...
- Based on log and recorded api request, the latest recorded data are on 15 may 2024.
Ask helpdesk team to check wheth...
July 30, 2024
- 13:26 Support #14107 (Pending Customer Feedback): [SCPID :##7097##] : Bank BNI Unable to Approve on Men...
- Hi,
Kindly attend below request:-
Hi,
Kindly need your help to assessment and recommendation for issue below.
B... - 13:24 Support #14106 (Closed - End of life cycle): [SCP ID :##7096##] : Unable to Approved Dispute Mana...
- Hi,
Kindly attend below request:-
Kindly need your help to assessment and recommendation for issue below,
Unable... - 13:21 Support #14105 (Pending Customer Feedback): [SCP ID :##7095##] : Bank Mega Unable to Approve on M...
- Hi,
Kindly attend below request:-
Hi,
Kindly need your help to assessment and recommendation for issue below.
B... - 12:32 Support #14104 (Pending Customer Feedback): SCP ID :##7094##] : DANAIDJ1 Cannot Receive Notificat...
- Hi,
Kindly attend below request:-
Hi,
Kindly need your help to assessment and recommendation for issue below,
...
July 29, 2024
- 10:26 Support #14079 (Pending Customer Feedback): [SCP ID :##7074##] : Dispute Expiring Status Bank Jago
- 10:26 Support #14079 (Development / Work In Progress): [SCP ID :##7074##] : Dispute Expiring Status Ban...
July 22, 2024
- 15:12 Support #14029: [SCP ID :##7053##] : Issue Ofloading TRNXFEE in Portal
- Calculation for transaction can calculate as expected, the reason for the problem from taking the feeChargeType as th...
- 15:06 Support #14029 (Investigation): [SCP ID :##7053##] : Issue Ofloading TRNXFEE in Portal
- Deployment on prod rollback 17july2024, calculation offloading fee result not correct.
July 19, 2024
- 11:00 Support #14079: [SCP ID :##7074##] : Dispute Expiring Status Bank Jago
- Dispute's Expiring Notification will appear to not only to dispute with "New" or "Pending Action" status but also for...
July 17, 2024
- 15:32 Support #14081 (Pending Customer Feedback): [SCP ID :##7076##] : Transaction failed offload to Po...
- Hi,
Kindly attend below request:-
Kindly need your help to advice issue have one transaction failed offload to Po... - 09:48 Support #14079 (Investigation): [SCP ID :##7074##] : Dispute Expiring Status Bank Jago
July 16, 2024
- 17:23 Support #14079 (Pending Customer Feedback): [SCP ID :##7074##] : Dispute Expiring Status Bank Jago
- Hi,
Kindly attend below request:-
Kindly need your help to advice issue below,
Bank Jago received expired date...
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