B - Production Support » KFH Support

November 26, 2014

17:41 Support #4705 (Work Completed-End life cycle): [SCP ID :##2414##] : Digi New File Format Migratio...

While checking in the instance given by IT..
> Some of the parameter is not update accordingly & changes are not dep... Nor Shuhaida Subri

15:50 Support #4796 (Work Completed-End life cycle): [SCP ID :##2460##] : FTT Transaction 29-10-2014.

Refer email Re: [Request ID :##2460##] : FTT Transaction 29-10-2014
The error is due to incorrect input by custome... Nor Shuhaida Subri

13:00 Support #4956 (Work Completed-End life cycle): [SCP ID :##2491##] : Rentas Trx Not Reflected in...

Hi,
Kindly attend below request:... Zahir Abd Latif

12:20 Support #4955 (Closed - End of life cycle): [SCP ID :##2490##] : CIB SI Consumer Execution (26/...

Hi,
Kindly attend below request:... Zahir Abd Latif

November 25, 2014

09:16 Support #4950 (Closed - End of life cycle): [SCP ID :##2484##] : Cash Management Solutions Prob...

Hi,
Kindly attend below request:... Zahir Abd Latif

November 24, 2014

16:40 Support #4948 (Closed - End of life cycle): [SCP ID :##2483##] : BIB Report not available

Kindly investigate customer's issue below:
BIB report has been re-generated twice but still not available. Kindly ... William Gozali Tan

16:18 Support #4947 (Closed - End of life cycle): [SCP ID :##2482##] : CIB SI Consumer Execution Proce...

Hi Hafiz
Kindly attend below request: ... Ahmad Hazri

November 19, 2014

15:59 Support #4796: [SCP ID :##2460##] : FTT Transaction 29-10-2014.

Dear Shuhaida,
Kindly update on this issue no response since October 30, 2014.
Thanks. Zahir Abd Latif

November 14, 2014

09:14 Support #4815 (Closed - End of life cycle): [SCP ID :##2473##] : IB DR Mock Run - unable to che...

Ahmad Hazri

09:14 Support #4815: [SCP ID :##2473##] : IB DR Mock Run - unable to check balance inquiry.

Issue resolved by KFH DBA.
Case closed.
Note: Issue resolution may refer to attachment Ahmad Hazri

09:10 Support #4815: [SCP ID :##2473##] : IB DR Mock Run - unable to check balance inquiry.

The log show many of below error message... Ahmad Hazri

November 13, 2014

17:17 Support #4815 (Closed - End of life cycle): [SCP ID :##2473##] : IB DR Mock Run - unable to che...

Hi,
Kindly attend below request:... Zahir Abd Latif

November 12, 2014

15:40 Support #4809 (Closed - End of life cycle): [SCP ID :##2472##] : Interbank GIRO Disaster Recove...

Hi,
Kindly attend below request:... Zahir Abd Latif

November 11, 2014

15:53 Support #4806 (Closed - End of life cycle): [SCP ID :##2469##] : IBG OFI w1 process report not ...

Hi,
Kindly attend below request:... Zahir Abd Latif

October 30, 2014

10:46 Support #4796 (Work Completed-End life cycle): [SCP ID :##2460##] : FTT Transaction 29-10-2014.

Hi,
Kindly attend below request:... Zahir Abd Latif

October 28, 2014

11:06 Support #4436 (Closed - End of life cycle): [SCP ID :##2284##] : IB Registration Report dated 3...

4/7/14 - UAT successfull.
10/7/14 -
Please be informed, IBUtils migration plan succeeded as per plan. If need to... Norhaidah Md Dasuki