Activity

From March 11, 2016 to April 09, 2016

March 31, 2016

16:24 Support #6151 (Closed - End of life cycle): [SCP ID :##3043##] : IBG Return error for Tawarruq Ac...: Hi,
Kindly attend below request:
Please help to investigate on IBG issue whereby customer account cant be credite... Zahir Abd Latif

March 30, 2016

15:01 Support #6137 (Closed - End of life cycle): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.: Issue verified by Azli.
Issue closed in SCP. Zahir Abd Latif
14:59 Support #6138 (Closed - End of life cycle): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URG...: Issue verified by Akmal.
Issue closed in SCP. Zahir Abd Latif
14:48 Support #6137 (Pending Customer Feedback): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.: Zahir Abd Latif
14:47 Support #6136 (Pending Customer Feedback): [SCP ID :##3040##] : DESKMATE: Directory Update - Oper...: Zahir Abd Latif
14:11 Support #6138 (Pending Customer Feedback): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URGENT.: Zahir Abd Latif
09:46 Support #6138 (Closed - End of life cycle): [SCP ID :##3042##] : WEBSITE - CORPORATE INFO --- URG...: Hi,
Kindly attend below request:
Pls update urgently:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTyp... Zahir Abd Latif
09:37 Support #6129 (Pending Customer Feedback): [SCP ID :##3036##] : Prod Issue - RFI W1 Crediting Issue.: Update by Hafiz, Mar 29, 2016 12:08 AM:-... Zahir Abd Latif
09:29 Support #6137 (Closed - End of life cycle): [SCP ID :##3041##] : DESKMATE: Directory Update - ITD.: Hi,
Kindly attend below request:-
To remove from directory: Edli Rudizam Harith / Information Technology / IT Inf... Zahir Abd Latif
09:24 Support #6128 (Pending Customer Feedback): [SCP ID :##3035##] : WEBSITE & DESKMATE - update of info.: Zahir Abd Latif
09:17 Support #6136 (Closed - End of life cycle): [SCP ID :##3040##] : DESKMATE: Directory Update - Ope...: Hi,
Kindly attend below request:
Please refer to attachement for details.
Operations staff update and movement... Zahir Abd Latif

March 29, 2016

13:44 Support #6122 (Closed - End of life cycle): [SCP ID :##3034##] : DESKMATE - home page and link.: Issue closed in SCP. Zahir Abd Latif

March 28, 2016

10:40 Support #6129 (Closed - End of life cycle): [SCP ID :##3036##] : Prod Issue - RFI W1 Crediting Is...: Hi,
Kindly attend below request:
Please check on the RFI nacha processing which captured some error in the proces... Zahir Abd Latif
10:28 Support #6128 (Closed - End of life cycle): [SCP ID :##3035##] : WEBSITE & DESKMATE - update of i...: Hi,
Kindly attend below request:
1. Website: Please see the Website change document for the changes.
Banner - ... Zahir Abd Latif

March 25, 2016

16:00 Support #6115 (Closed - End of life cycle): [SCP ID :##3030##] : DESKMATE: Staff Movement - Shah ...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
12:17 Support #6122 (Pending Customer Feedback): [SCP ID :##3034##] : DESKMATE - home page and link.: Zahir Abd Latif
12:11 Support #6111 (Closed - End of life cycle): [SCP ID :##3028##] : DESKMATE: To Add COO's Office in...: Verified OK by Azli.
Issue closed in SCP. Zahir Abd Latif
11:56 Support #6050 (Closed - End of life cycle): [SCP ID :##3011##] : DESKMATE - Add Name in Staff Ref...: Issue closed in SCP. Zahir Abd Latif
11:50 Support #6050 (Pending Customer Feedback): [SCP ID :##3011##] : DESKMATE - Add Name in Staff Refe...: Zahir Abd Latif
09:41 Support #6020 (Closed - End of life cycle): [SCP ID :##2997##] : Different TXNReferrence for Celc...: Issue closed in SCP. Zahir Abd Latif

March 24, 2016

12:45 Support #6122 (Closed - End of life cycle): [SCP ID :##3034##] : DESKMATE - home page and link.: Hi,
Kindly attend below request:
A) Deskmate homepage - bottom:
Replace "fraud buletin" with : Data Prevent... Zahir Abd Latif

March 23, 2016

14:52 Support #6111 (Pending Customer Feedback): [SCP ID :##3028##] : DESKMATE: To Add COO's Office in ...: Zahir Abd Latif
14:50 Support #6112 (Closed - End of life cycle): [SCP ID :##3029##] : DESKMATE: Staff Movement from Op...: Issue has been verified by Azli.
Issue closed in SCP. Zahir Abd Latif
11:39 Support #6020 (Pending Customer Feedback): [SCP ID :##2997##] : Different TXNReferrence for Celco...: Update by Hafiz, Mar 22, 2016 10:57 AM:-... Zahir Abd Latif
11:27 Support #6110 (Closed - End of life cycle): [SCP ID :##3027##] : DESKMATE: Staff Movement to Cons...: Verified OK by Azli.
Issue closed in SCP. Zahir Abd Latif

March 22, 2016

15:06 Support #6108 (Closed - End of life cycle): [SCP ID :##3024##] : DESKMATE: Movement of Credit Man...: Verified OK by Azli.
Issue closed in SCP. Zahir Abd Latif
15:04 Support #6107 (Closed - End of life cycle): [SCP ID :##3023##] : DESKMATE: Treasury - (1) To Remo...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
15:02 Support #6115 (Closed - End of life cycle): [SCP ID :##3030##] : DESKMATE: Staff Movement - Shah ...: Hi,
Kindly attend below request:
1. Remove Azawiah Zulkifli from Shah Alam Branch and add in Consumer Banking / R... Zahir Abd Latif
14:58 Support #6108 (Pending Customer Feedback): [SCP ID :##3024##] : DESKMATE: Movement of Credit Mana...: Zahir Abd Latif
14:46 Support #6107 (Pending Customer Feedback): [SCP ID :##3023##] : DESKMATE: Treasury - (1) To Remov...: Zahir Abd Latif
14:34 Support #6109 (Closed - End of life cycle): [SCP ID :##3026##] : WEBSITE: To Replace "Fully Subsc...: Verified by Azli,
Issue closed in SCP. Zahir Abd Latif
12:32 Support #6112: [SCP ID :##3029##] : DESKMATE: Staff Movement from Operations to Consumer Banking ...: Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=85&I... Zahir Abd Latif
12:29 Support #6112 (Closed - End of life cycle): [SCP ID :##3029##] : DESKMATE: Staff Movement from Op...: Hi,
Kindly attend below request: Zahir Abd Latif
12:15 Support #6111 (Closed - End of life cycle): [SCP ID :##3028##] : DESKMATE: To Add COO's Office in...: Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_content&view=article&id=500&Item... Zahir Abd Latif
11:43 Support #6110 (Closed - End of life cycle): [SCP ID :##3027##] : DESKMATE: Staff Movement to Cons...: Hi,
Kindly attend below request:
1. To remove Branch Operation Support & BDC from CEO's Office to Consumer Bankin... Zahir Abd Latif
11:25 Support #6109 (Closed - End of life cycle): [SCP ID :##3026##] : WEBSITE: To Replace "Fully Subsc...: Hi,
Kindly attend below request:
Kindly replace this visual with the latest one (attached)
http://kfhonline.com.... Zahir Abd Latif
10:08 Support #6108 (Closed - End of life cycle): [SCP ID :##3024##] : DESKMATE: Movement of Credit Man...: Hi,
Kindly attend below request:
1. from Credit Management to Risk Management - Noor Azlina Shuib / Credit Manage... Zahir Abd Latif
09:40 Support #6107 (Closed - End of life cycle): [SCP ID :##3023##] : DESKMATE: Treasury - (1) To Remo...: Hi,
Kindly attend below request:
1. To remove Aimi Mohammad Sabri from Treasury (Directory and Search)
!https:... Zahir Abd Latif

March 21, 2016

10:27 Support #6051 (Closed - End of life cycle): [SCP ID :##3012##] : DESKMATE - Change of Name in Sta...: Issue has been executed and verified by Azli.
Issue closed in SCP. Zahir Abd Latif

March 18, 2016

16:41 Support #6093 (Closed - End of life cycle): [SCP ID :##3021##] : WEBSITE: Incorrect Data for Mudh...: Verified by Azli,
Issue closed in SCP. Zahir Abd Latif
16:38 Support #6093 (Pending Customer Feedback): [SCP ID :##3021##] : WEBSITE: Incorrect Data for Mudha...: Zahir Abd Latif
16:38 Support #6051 (Pending Customer Feedback): [SCP ID :##3012##] : DESKMATE - Change of Name in Staf...: Zahir Abd Latif
16:38 Support #6091 (Closed - End of life cycle): [SCP ID :##3020##] : DESKMATE: HCD Leave Management 1...: Issue closed in SCP. Zahir Abd Latif

March 17, 2016

16:53 Support #6093 (Closed - End of life cycle): [SCP ID :##3021##] : WEBSITE: Incorrect Data for Mudh...: Hi,
Kindly attend below request:
Kindly investigate, should not be JomPay
http://www.kfh.com.my/kfhmb/v2/progr... Zahir Abd Latif
14:32 Support #6091 (Pending Customer Feedback): [SCP ID :##3020##] : DESKMATE: HCD Leave Management 16...: Zahir Abd Latif
14:31 Support #6085 (Closed - End of life cycle): [SCP ID :##3019##] : WEBSITE: Replace ICM Visual (Ful...: Issue closed in SCP. Zahir Abd Latif
09:45 Support #6091 (Closed - End of life cycle): [SCP ID :##3020##] : DESKMATE: HCD Leave Management 1...: Hi,
Kindly attend below request:
Kindly upload the following
HR Circulars > Circulars > Human Capital Circular... Zahir Abd Latif
09:16 Support #5747 (Closed - End of life cycle): [SCP ID :##2868##] : SI cancellation error.: Update from chee ping, 8 March 2016 at 17:18;-... Zahir Abd Latif
09:12 Support #6028 (Closed - End of life cycle): [SCP ID :##3000##] : WEBSITE & DESKMATE - update of i...: Issue closed in SCP. Zahir Abd Latif
09:11 Support #6031 (Closed - End of life cycle): [SCP ID :##3002##] : WEBSITE BANNER- remove.: Issue closed in SCP. Zahir Abd Latif
09:11 Support #6045 (Closed - End of life cycle): [SCP ID :##3009##] : DESKMATE - remove BANNER 4.: Issue closed in SCP. Zahir Abd Latif
09:10 Support #6058 (Closed - End of life cycle): [SCP ID :##3013##] : WEBSITE - To add JomPay Web Banner.: Issue closed in SCP. Zahir Abd Latif

March 16, 2016

17:43 Support #6085 (Closed - End of life cycle): [SCP ID :##3019##] : WEBSITE: Replace ICM Visual (Ful...: Hi,
Kindly attend below request:
Kindly proceed to replace current visual with the new one:
http://kfhonline.c... Zahir Abd Latif
11:23 Support #6028 (Pending Customer Feedback): [SCP ID :##3000##] : WEBSITE & DESKMATE - update of in...: Update by Hafiz,
Done last week. Zahir Abd Latif
11:11 Support #6045 (Pending Customer Feedback): [SCP ID :##3009##] : DESKMATE - remove BANNER 4.: Zahir Abd Latif

March 15, 2016

15:50 Support #6028 (Development / Work In Progress): [SCP ID :##3000##] : WEBSITE & DESKMATE - update ...: Dear Hafiz,
I think the uploaded document is not correct.
Kindly recheck.
Document for deskmate is uploaded to... Yap Kah Yan
14:52 Support #6058 (Pending Customer Feedback): [SCP ID :##3013##] : WEBSITE - To add JomPay Web Banner.: Yap Kah Yan
14:41 Support #6078 (Closed - End of life cycle): [SCP ID :##3017##] : DESKMATE: Contact Update for Cor...: Verified OK by Azli.
Issue closed in SCP. Zahir Abd Latif
14:41 Support #6045: [SCP ID :##3009##] : DESKMATE - remove BANNER 4.: Not sure which is banner 4 (to be removed).
Hafiz,
Kindly update if you have removed the banner 4.
Thank you... Yap Kah Yan
14:27 Support #6031 (Pending Customer Feedback): [SCP ID :##3002##] : WEBSITE BANNER- remove.: only see 4 banners. Yap Kah Yan
14:09 Support #6078 (Pending Customer Feedback): [SCP ID :##3017##] : DESKMATE: Contact Update for Corp...: Yap Kah Yan
11:23 Support #6078 (Closed - End of life cycle): [SCP ID :##3017##] : DESKMATE: Contact Update for Cor...: Hi,
Kindly attend below request:
Please remove Fazlynn Nadira Mohd Azrul Raj from Corporate Communications.
http... Zahir Abd Latif

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B - Production Support » KFH Support

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April 06, 2016

April 05, 2016

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April 01, 2016

March 31, 2016

March 30, 2016

March 29, 2016

March 28, 2016

March 25, 2016

March 24, 2016

March 23, 2016

March 22, 2016

March 21, 2016

March 18, 2016

March 17, 2016

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March 15, 2016