Activity

From August 17, 2016 to September 15, 2016

September 06, 2016

15:53 Support #6561 (Closed - End of life cycle): [SCP ID :##3358##] : DESKMATE: Directory Update - Sha...: Hi,
Kindly attend below request:
to add the following staff in Shariah
http://deskmate.kfh.com.my/index.php?opti... Zahir Abd Latif
10:56 Support #6555 (Internal Testing): [SCP ID :##3354##] : BVMC Report Cust Name Split into 2 field: Root cause:
Due to there is a "=" in front the customer name. The comma(,) not able to escape.
Solution:
Remove ... Ngoh Chee Ping

September 05, 2016

10:54 Support #6547 (Work Completed-End life cycle): Re: [Request ID :##3348##] : URGENT = WEBSITE: Anonymous
10:53 Support #6557 (Work Completed-End life cycle): [SCP ID :##3356##] : URGENT = WEBSITE (2/9/2016): Anonymous
10:53 Support #6548 (Work Completed-End life cycle): Re: [SCP ID :##3349##] : URGENT = WEBSITE: This issue has been solved last week. sorry for the inconvenience. Anonymous
10:49 Support #6553 (Work Completed-End life cycle): [SCP ID :##3352##] : DESKMATE: KFH Group Employee ...: This issue has been solved last week. Due to internet problem we faced last week, i cant update you about the issue. ... Anonymous
10:46 Support #6552 (Work Completed-End life cycle): [SCP ID :##3351##] : DESKMAN: To Remove Banner -...: This issue has been solved last week. Anonymous
10:23 Support #6557: [SCP ID :##3356##] : URGENT = WEBSITE (2/9/2016): Dear Athira,
Any update on this request?
Thanks. Zahir Abd Latif
10:22 Support #6548: Re: [SCP ID :##3349##] : URGENT = WEBSITE: Dear Athira,
Any update on this request?
Thanks. Zahir Abd Latif
10:22 Support #6553: [SCP ID :##3352##] : DESKMATE: KFH Group Employee Engagement.: Dear Athira,
Any update on this request?
Thanks. Zahir Abd Latif
10:21 Support #6552: [SCP ID :##3351##] : DESKMAN: To Remove Banner - Campaign Ended 31 August 2016 (...: Dear Athira,
Any update on this request?
Thanks. Zahir Abd Latif
10:21 Support #6547: Re: [Request ID :##3348##] : URGENT = WEBSITE: Dear Athira,
Any update on this request?
Thanks. Zahir Abd Latif

September 02, 2016

11:15 Support #6557 (Work Completed-End life cycle): [SCP ID :##3356##] : URGENT = WEBSITE (2/9/2016): Hi,
Kindly attend below request:
Pls see the profile of Directors:
Mohammed Nasser Al-Fouzan
Please ADD L... Zahir Abd Latif

September 01, 2016

18:01 Support #6542 (Closed - End of life cycle): [SCP ID :##3346##] : WEBSITE - CORPORATE INFO: Issue closed in SCP. Zahir Abd Latif
18:00 Support #6541 (Closed - End of life cycle): [SCP ID: ##3345## : URGENT - DESKMATE: CEO ]: Issue closed in SCP. Zahir Abd Latif
18:00 Support #6540 (Closed - End of life cycle): [SCP ID :##3344##] : URGENT: SUPER URGENT! - WEBSITE: Issue closed in SCP. Zahir Abd Latif
17:39 Task #6530: [Internal Testing] Apostrophe Issue: Done except Jompay transactions. Nurul Akmal
09:42 Support #6542 (Pending Customer Feedback): [SCP ID :##3346##] : WEBSITE - CORPORATE INFO: Zahir Abd Latif
09:39 Support #6541 (Pending Customer Feedback): [SCP ID: ##3345## : URGENT - DESKMATE: CEO ]: Zahir Abd Latif
09:36 Support #6540 (Pending Customer Feedback): [SCP ID :##3344##] : URGENT: SUPER URGENT! - WEBSITE: Zahir Abd Latif
09:25 Support #6555 (Closed - End of life cycle): [SCP ID :##3354##] : BVMC Report Cust Name Split into...: Hi,
Kindly attend below request:
In BVMC User Activities Report dated 26.08.2016, there’s 1 customer’s name “YANG... Zahir Abd Latif
09:20 Support #6554 (Closed - End of life cycle): [SCP ID :##3353##] : 1 IBG OFI Trx Rejected by MyClea...: Hi,
Kindly attend below request:
There's 1 IBG trx at OFI W5 (26/08/2016) which performed by KLMain was rejected ... Zahir Abd Latif
09:16 Support #6553 (Work Completed-End life cycle): [SCP ID :##3352##] : DESKMATE: KFH Group Employee ...: Hi,
Kindly attend below request:
to upload in "Latest News"
http://deskmate.kfh.com.my/ Zahir Abd Latif
08:36 Support #6552 (Work Completed-End life cycle): [SCP ID :##3351##] : DESKMAN: To Remove Banner -...: Hi Athira
Kindly help attend to this case
Thanks Ahmad Hazri

August 30, 2016

14:13 Support #6548 (Work Completed-End life cycle): Re: [SCP ID :##3349##] : URGENT = WEBSITE: Hi Athira
kindly attend this case.
Thanks Ahmad Hazri
12:14 Support #6547 (Work Completed-End life cycle): Re: [Request ID :##3348##] : URGENT = WEBSITE: Hi Athira
Kindly attend this case.
Thanks Ahmad Hazri

August 29, 2016

17:55 Task #6530: [Internal Testing] Apostrophe Issue: Done testing on CIB transactions.
# Open/Registered Bill payment
# Open/Registered FTT
# Own Acc
# Open/Registere... Nurul Akmal
11:18 Support #6542 (Closed - End of life cycle): [SCP ID :##3346##] : WEBSITE - CORPORATE INFO: Hi Hafiz
Kindly attend this issue.
Thanks Ahmad Hazri
10:19 Support #6541 (Closed - End of life cycle): [SCP ID: ##3345## : URGENT - DESKMATE: CEO ]: Hi Hafiz
Kindly help to attend this case urgently.
Thanks Ahmad Hazri
10:14 Support #6540 (Closed - End of life cycle): [SCP ID :##3344##] : URGENT: SUPER URGENT! - WEBSITE: Hafiz
Kindly attend this issue as per Subject.
Thanks Ahmad Hazri

August 26, 2016

17:39 Support #6387 (Closed - End of life cycle): [SCP ID :##3213##] : RFI CREDITING PROCESS executed o...: Issue closed in SCP. Zahir Abd Latif
11:35 Support #6539 (Closed - End of life cycle): [SCP ID :##3343##] : No Email Notification on SI Sche...: Hi,
Kindly attend below request:
Seek your assistance to check and confirm whether SI for Consumer today executed... Zahir Abd Latif
09:25 Support #6533 (Pending Customer Feedback): [SCP ID :##3339##] : EPF Report dated 22.08.2016 not a...: Update by Hafiz, Aug 23, 2016 11:19 AM:-... Zahir Abd Latif

August 24, 2016

16:12 Support #6387 (Pending Customer Feedback): [SCP ID :##3213##] : RFI CREDITING PROCESS executed on...: Update by Hafiz, Aug 23, 2016 06:41 PM:-... Zahir Abd Latif
11:29 Task #6530: [Internal Testing] Apostrophe Issue: Please test at
kfhib10:8110/kfh_consumer_3rd
kfhib10:8110/kfh_bib_3rd Hafizudin MD

August 23, 2016

17:18 Task #6530: [Internal Testing] Apostrophe Issue: Salam Hafiz,
Kindly assist to provide instances for this testing.
Thank you. Nurul Akmal
10:51 Support #6533 (Closed - End of life cycle): [SCP ID :##3339##] : EPF Report dated 22.08.2016 not ...: Hi,
Kindly attend below request.
There's 1 successful EPF Self-Contribution via KFHOnline dated 22.08.16. Howev... Zahir Abd Latif

August 22, 2016

09:09 Support #6519 (Closed - End of life cycle): [SCP ID :##3333##] : DESKMATE: Directory Update - New...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:08 Support #6528 (Closed - End of life cycle): [SCP ID :##3337##] : WEBSITE & DESKMATE: Remove Banne...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif

August 19, 2016

17:43 Task #6530 (Work Completed-End life cycle): [Internal Testing] Apostrophe Issue: Dear Akma,
Kindly assist to do the Internal Testing for the "apostrophe" issue.
Impacted area of fixes
1) bill... Lizahwati Basirun
17:00 Support #6518 (Closed - End of life cycle): [SCP ID :##3332##] : DESKMATE: Directory Update - Res...: Verified by AZLI.
Issue closed in SCP. Zahir Abd Latif
17:00 Support #6524 (Closed - End of life cycle): [SCP ID :##3336##] : DESKMATE: Directory Update - Con...: Verified by AZLI.
Issue closed in SCP. Zahir Abd Latif
15:26 Support #6528 (Closed - End of life cycle): [SCP ID :##3337##] : WEBSITE & DESKMATE: Remove Banne...: Hi,
Kindly attend below request:
WEBSITE
to remove the following visuals banner and "Latest Promotion":
http://... Zahir Abd Latif

August 18, 2016

17:06 Support #6524 (Closed - End of life cycle): [SCP ID :##3336##] : DESKMATE: Directory Update - Con...: Hi,
Kindly attend below request.
1. to remove Justina Annette Anak Mandau from KFH Malaysia>Consumer Banking>Aut... Zahir Abd Latif
09:44 Support #6519 (Closed - End of life cycle): [SCP ID :##3333##] : DESKMATE: Directory Update - New...: Hi,
Kindly attend below request.
to update the following changes:
http://deskmate.kfh.com.my/index.php?option=c... Zahir Abd Latif
09:41 Support #6518 (Closed - End of life cycle): [SCP ID :##3332##] : DESKMATE: Directory Update - Res...: Hi,
Kindly attend below request.
to remove the following staff from KFH Malaysia directory:
1. Sharifah Rogay... Zahir Abd Latif
09:39 Support #6517 (Closed - End of life cycle): [SCP ID :##3331##] : SI Astro bill payment transactio...: Hi,
Kindly attend below request.
We encounter one SI Astro bill payment transaction error on 27/07/2016 . Our r... Zahir Abd Latif

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