Activity
From September 16, 2016 to October 15, 2016
October 14, 2016
- 09:21 Support #6701 (Closed - End of life cycle): [SCP ID :##3419##] : WEBSITE: Debit Card-i Updates (D...
- Hi,
Kindly attend below request:
1. to add new tab and name it F&B and Dining
2. to add the following visuals in...
October 13, 2016
- 17:41 Support #6699 (Work Completed-End life cycle): [SCP ID :##3418##] : DESKMATE: Human Capital - New...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/
1. to add the following staff in New Hires
http:... - 16:38 Support #6696 (Work Completed-End life cycle): [SCP ID :##3417##] : WEBSITE: Alternate Channel - ...
- Hi,
Kindly attend below request:
URL –
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP... - 16:28 Support #6695 (Work Completed-End life cycle): [SCP ID :##3416##] : DESKMATE: Alternate Channel -...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/
to replace the existing banner
the new visual is... - 10:32 Support #6686 (Pending Customer Feedback): [SCP ID :##3414##] : DESKMATE - banner
October 12, 2016
- 17:23 Bug #6688 (Work Completed-End life cycle): [Internal Testing] BAU for Logger Labuan
- Dear Hafiz,
I have done the BAU for BIB Labuan at below url and found several issues. Kindly assist.
*URL:*
ht... - 13:26 Support #6687 (Work Completed-End life cycle): [SCP ID :##3415##] : WEBSITE - NOTICE - URGENT
- Hi,
Kindly attend below request:HIGHLIGHTS section, home page:
SWIPE & WIN II Campaign: UPDATE
Upon clicking -... - 13:03 Support #6686 (Work Completed-End life cycle): [SCP ID :##3414##] : DESKMATE - banner
- Hi,
Kindly attend below request:
Kindly remove banner 1: Time traveller. - 11:58 Support #6684 (Closed - End of life cycle): [SCP ID :##3412##] : Prod Issue : BIB IBG dated 11.10...
- Hi,
Kindly attend below request:
We need for you to check the below transaction where the account was debited but...
October 11, 2016
- 17:55 Support #6539 (Closed - End of life cycle): [SCP ID :##3343##] : No Email Notification on SI Sche...
- Issue closed in SCP.
- 17:54 Support #6629 (Closed - End of life cycle): [SCP ID :##3391##] : Bill Payment issue - during DR e...
- Issue closed in SCP.
- 17:53 Support #6590 (Closed - End of life cycle): [SCP ID :##3377##] : [URGENT] DESKMATE: Staff Referral
- 17:40 Support #6592 (Rejected - End of life cycle): [SCP ID :##3379##] : DESKMATE: Staff Referral - Lis...
- The list are automatically update. No need to add manually.
- 17:35 Support #6666 (Work Completed-End life cycle): [SCP ID :##3400##] : WEBSITE & DESKMATE: Debit Car...
- 17:34 Support #6652 (Work Completed-End life cycle): [SCP ID :##3396##] : WEBSITE & DESKMATE: Debit Car...
- Verify through phone
- 17:33 Support #6678 (Work Completed-End life cycle): [SCP ID :##3409##] : WEBSITE - CORPORATE INFO - TU...
- 17:32 Support #6638 (Work Completed-End life cycle): [SCP ID :##3393##] : WEBSITE: Debit Card-i Card No...
- verify thru phone.
- 17:31 Support #6681 (Work Completed-End life cycle): [SCP ID :##3411##] : DESKMATE - video
- 15:49 Support #6681 (Work Completed-End life cycle): [SCP ID :##3411##] : DESKMATE - video
- Hi,
Kindly attend below request:
Pls put the videoin the following link:
AFTER "KFH SPEAKS 2"
"Thank you"
...
October 10, 2016
- 15:50 Support #6680 (Pending Customer Feedback): [SCP ID :##3410##] : Instant transfer problem.
- This error message show due to powercard return error code 1 when doing inquiry. Already ask Shahrulnizam to check wi...
- 15:41 Support #6680 (Closed - End of life cycle): [SCP ID :##3410##] : Instant transfer problem.
- Hi,
Kindly attend below request:
One of customer unable to perform fund Instant Transfer to the said beneficiary... - 14:57 Support #6678 (Work Completed-End life cycle): [SCP ID :##3409##] : WEBSITE - CORPORATE INFO - TU...
- Hi,
Kindly attend below request:
Pls upload financial results:
FILE TOO LARGE, I will email it separately.
Ti... - 10:31 Support #6651 (Pending Customer Feedback): [SCP ID :##3395##] : CIB SI Consumer Execution Process...
- Update by Hafiz, Oct 4, 2016 07:28 PM:-...
- 10:25 Support #6643 (Pending Customer Feedback): [SCP ID :##3394##] : RFI Auto Crediting of Financing f...
- Update by Hafiz, Oct 4, 2016 11:56 AM:-...
- 10:18 Support #6601 (Closed - End of life cycle): [SCP ID :##3118##] : KWSP File not generated at DR
- 10:14 Support #6629 (Pending Customer Feedback): [SCP ID :##3391##] : Bill Payment issue - during DR ex...
- Update from Chee Ping, Sep 29, 2016 09:23 AM:-...
- 10:04 Support #6539 (Pending Customer Feedback): [SCP ID :##3343##] : No Email Notification on SI Sched...
- Update from Hafiz,...
- 09:57 Support #6628 (Closed - End of life cycle): [SCP ID :##3390##] : [URGENT] DESKMATE: HCD Employee ...
- Issue closed in SCP.
- 09:50 Support #6591 (Pending Customer Feedback): [SCP ID :##3378##] : DESKMATE: Staff Referral Update
- 09:46 Support #6592: [SCP ID :##3379##] : DESKMATE: Staff Referral - List Update
- Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. - 09:40 Support #6677 (Closed - End of life cycle): [SCP ID :##3408##] : SI didnt run on 31/09/2016
- Hi,
Kindly attend below request:
Have checked with customer and confirmed no transaction record for September 201...
October 06, 2016
- 10:19 Support #6666 (Work Completed-End life cycle): [SCP ID :##3400##] : WEBSITE & DESKMATE: Debit Car...
- Hi Athira,
Kindly attend below request....
October 05, 2016
- 18:04 Support #6665 (Closed - End of life cycle): [SCP ID :##3399##] : Normal Trx having Credit Error s...
- Hi Hafiz,
Kindly attend below request.... - 11:17 Support #6656 (Closed - End of life cycle): [SCP ID :##3397##] : GST Fee info was not displayed
- Hi Hafiz,
Kindly attend below request....
October 04, 2016
- 16:42 Support #6652 (Work Completed-End life cycle): [SCP ID :##3396##] : WEBSITE & DESKMATE: Debit Car...
- Hi Athira,
Kindly attend below request.... - 15:14 Support #6651 (Closed - End of life cycle): [SCP ID :##3395##] : CIB SI Consumer Execution Proces...
- Hi Hafiz,
Kindly attend on below request.... - 11:25 Support #6643 (Closed - End of life cycle): [SCP ID :##3394##] : RFI Auto Crediting of Financing ...
- Hi Hafiz,
Kindly attend below request....
September 30, 2016
- 15:18 Support #6638 (Work Completed-End life cycle): [SCP ID :##3393##] : WEBSITE: Debit Card-i Card No...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/
to upload banner, the visual is shared in \\10.2...
September 29, 2016
- 09:08 Support #6629: [SCP ID :##3391##] : Bill Payment issue - during DR exercise
- Dear Hafiz,
Kindly assist.
Thanks.
September 28, 2016
- 15:03 Support #6595 (Closed - End of life cycle): [SCP ID :##3382##] : DESKMATE: Staff Movement - SAM t...
- Issue closed in SCP.
- 10:45 Support #6629 (Closed - End of life cycle): [SCP ID :##3391##] : Bill Payment issue - during DR e...
- Hi,
Kindly attend below request:
Need your expertise to check if bill payment issue related to ePay proxy setti...
September 27, 2016
- 15:40 Support #6628 (Closed - End of life cycle): [SCP ID :##3390##] : [URGENT] DESKMATE: HCD Employee ...
- Hi,
Kindly attend below request:
1. to add new tab (after Group CEO Message) and name it "CEO of the Group"
2. t... - 13:58 Support #6627: [SCP ID :##3389##] : IBG DR server hardisc amber light.
- Assign to ateh
- 12:12 Support #6627 (Closed - End of life cycle): [SCP ID :##3389##] : IBG DR server hardisc amber light.
- Hi,
Kindly attend below request:
Model - HP Proliant DL160 G6
Server Name - kfhib19
S/N - CN79380304
September 26, 2016
- 10:57 Support #6607 (Closed - End of life cycle): [SCP ID :##3387##] : receiving multiple SMS notificat...
- Hi,
Kindly attend below request:
user receive multiple SMS Notification.
When we check sms services, multiple sm... - 09:27 Support #6595 (Pending Customer Feedback): [SCP ID :##3382##] : DESKMATE: Staff Movement - SAM to...
- 09:26 Support #6594 (Closed - End of life cycle): [SCP ID :##3381##] : DESKMATE: Directory Update - Res...
- Verified by Azli.
Issue closed in SCP. - 09:26 Support #6598 (Closed - End of life cycle): [SCP ID :##3383##] : WEBSITE: Human Capital Update - ...
- Verified by Azli.
Issue closed in SCP. - 09:21 Support #6601 (Pending Customer Feedback): [SCP ID :##3118##] : KWSP File not generated at DR
- Update by Hafiz, Sep 23, 2016 03:54 PM:-...
- 09:19 Support #6590 (Pending Customer Feedback): [SCP ID :##3377##] : [URGENT] DESKMATE: Staff Referral
September 23, 2016
- 16:12 Task #6530 (Internal Testing): [Internal Testing] Apostrophe Issue
- Lizah, kindly update on the status. It is related to SCP Issue #6289. If Internal Test completed with test result, pl...
- 16:10 Support #6289 (Development / Work In Progress): [SCP ID :##3149##] : Failed to perform Open 3rd ...
- Shall NOT closed. This issue still under fixing progress due to related task #6530.
Lizah, please follow up. - 14:13 Support #6601 (Closed - End of life cycle): [SCP ID :##3118##] : KWSP File not generated at DR
- Hi Hafiz,
Kindly attend below request....
September 22, 2016
- 16:18 Support #6554 (Closed - End of life cycle): [SCP ID :##3353##] : 1 IBG OFI Trx Rejected by MyClea...
- Issue closed in SCP.
- 16:15 Support #6517 (Pending Customer Feedback): [SCP ID :##3331##] : SI Astro bill payment transaction...
- 16:08 Support #6533 (Closed - End of life cycle): [SCP ID :##3339##] : EPF Report dated 22.08.2016 not ...
- Issue will reopen if still persist.
Issue closed in SCP. - 16:06 Support #6257 (Pending Customer Feedback): [SCP ID :##3127##] : e-IBFT transaction not reflected ...
- Update by Chee Ping, Aug 22, 2016 06:55 PM:-...
- 15:16 Support #6598 (Closed - End of life cycle): [SCP ID :##3383##] : WEBSITE: Human Capital Update - ...
- Hi,
Kindly attend below request:
http://kfhonline.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%... - 11:58 Support #6595 (Closed - End of life cycle): [SCP ID :##3382##] : DESKMATE: Staff Movement - SAM t...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=333&... - 11:53 Support #6594 (Closed - End of life cycle): [SCP ID :##3381##] : DESKMATE: Directory Update - Res...
- Hi,
Kindly attend below request:
to remove the following staff from directory:
Staff No. Name ... - 11:43 Support #6592 (Rejected - End of life cycle): [SCP ID :##3379##] : DESKMATE: Staff Referral - Lis...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random... - 11:34 Support #6591 (Work Completed-End life cycle): [SCP ID :##3378##] : DESKMATE: Staff Referral Update
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random... - 11:25 Support #6590 (Closed - End of life cycle): [SCP ID :##3377##] : [URGENT] DESKMATE: Staff Referral
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random... - 09:52 Support #6576 (Closed - End of life cycle): [SCP ID :##3367##] : WEBSITE & DESKMATE: To Add New T...
- Issue closed in SCP.
- 09:48 Support #6576: [SCP ID :##3367##] : WEBSITE & DESKMATE: To Add New Tab - Group HR Employee Engage...
- Dear Athira,
Any update on this issue?
Has it done yet?
Thanks.
September 21, 2016
- 15:47 Support #6569 (Closed - End of life cycle): [SCP ID :##3362##] :WEBSITE: Product Development & Ma...
- Issue closed in SCP.
- 15:34 Support #6554 (Pending Customer Feedback): [SCP ID :##3353##] : 1 IBG OFI Trx Rejected by MyClear...
- Update by Hafiz, Sep 9, 2016 06:24 PM:-
Salam Ashikin/Shahrul,
The patches ready to deploy to STG server. Pleas... - 15:16 Support #6570 (Closed - End of life cycle): [SCP ID :##3363##] : WEBSITE: Debit Card-i - CHIP & P...
- Issue closed in SCP.
- 15:13 Support #6577 (Closed - End of life cycle): [SCP ID :##3368##] : WEBSITE & DESKMATE: MPlus Rate a...
- Verified by Azli.
Issue closed in SCP. - 15:10 Support #6575 (Closed - End of life cycle): [SCP ID :##3366##] : WEBSITE (URGENT)
- Verified by Akmal.
Issue closed in SCP.
September 20, 2016
- 09:46 Support #6582 (Closed - End of life cycle): [SCP ID :##3374##] : Unsuccessful IBG OFI trx Dated 1...
- Hi Hafiz,
Kindly attend below request....
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