Support #6684

[SCP ID :##3412##] : Prod Issue : BIB IBG dated 11.10.2016 shown Unsuccessful Status but Account Debited

Added by Zahir Abd Latif almost 8 years ago. Updated almost 8 years ago.

Status:Closed - End of life cycleStart date:October 12, 2016
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

We need for you to check the below transaction where the account was debited but transaction shows error and unsuccessful.

Detail as below :

Date 2016-10-11 14:20:26
RIM # 65862
From Account 001105017988
Beneficiary Account # 12029010076014
Beneficiary Bank BANK ISLAM BHD
Amount RM35400.00

History

#1 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

#2 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Update by Chee Ping, Oct 26, 2016 12:08 PM:-

Hi Shahrulnizam

The log path is not correct. I update the config file to have the correct log path. 
Please help to scheduler a time to update it to server.

Issue closed in SCP.

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