Activity

From September 13, 2016 to October 12, 2016

October 12, 2016

17:23 Bug #6688 (Work Completed-End life cycle): [Internal Testing] BAU for Logger Labuan
Dear Hafiz,
I have done the BAU for BIB Labuan at below url and found several issues. Kindly assist.
*URL:*
ht... Lizahwati Basirun
13:26 Support #6687 (Work Completed-End life cycle): [SCP ID :##3415##] : WEBSITE - NOTICE - URGENT
Hi,
Kindly attend below request:HIGHLIGHTS section, home page:
SWIPE & WIN II Campaign: UPDATE
Upon clicking -... Zahir Abd Latif
13:03 Support #6686 (Work Completed-End life cycle): [SCP ID :##3414##] : DESKMATE - banner
Hi,
Kindly attend below request:
Kindly remove banner 1: Time traveller. Zahir Abd Latif
11:58 Support #6684 (Closed - End of life cycle): [SCP ID :##3412##] : Prod Issue : BIB IBG dated 11.10...
Hi,
Kindly attend below request:
We need for you to check the below transaction where the account was debited but... Zahir Abd Latif

October 11, 2016

17:55 Support #6539 (Closed - End of life cycle): [SCP ID :##3343##] : No Email Notification on SI Sche...
Issue closed in SCP. Zahir Abd Latif
17:54 Support #6629 (Closed - End of life cycle): [SCP ID :##3391##] : Bill Payment issue - during DR e...
Issue closed in SCP. Zahir Abd Latif
17:53 Support #6590 (Closed - End of life cycle): [SCP ID :##3377##] : [URGENT] DESKMATE: Staff Referral
Zahir Abd Latif
17:40 Support #6592 (Rejected - End of life cycle): [SCP ID :##3379##] : DESKMATE: Staff Referral - Lis...
The list are automatically update. No need to add manually. Anonymous
17:35 Support #6666 (Work Completed-End life cycle): [SCP ID :##3400##] : WEBSITE & DESKMATE: Debit Car...
Anonymous
17:34 Support #6652 (Work Completed-End life cycle): [SCP ID :##3396##] : WEBSITE & DESKMATE: Debit Car...
Verify through phone Anonymous
17:33 Support #6678 (Work Completed-End life cycle): [SCP ID :##3409##] : WEBSITE - CORPORATE INFO - TU...
Anonymous
17:32 Support #6638 (Work Completed-End life cycle): [SCP ID :##3393##] : WEBSITE: Debit Card-i Card No...
verify thru phone. Anonymous
17:31 Support #6681 (Work Completed-End life cycle): [SCP ID :##3411##] : DESKMATE - video
Anonymous
15:49 Support #6681 (Work Completed-End life cycle): [SCP ID :##3411##] : DESKMATE - video
Hi,
Kindly attend below request:
Pls put the videoin the following link:
AFTER "KFH SPEAKS 2"
"Thank you"
... Zahir Abd Latif

October 10, 2016

15:50 Support #6680 (Pending Customer Feedback): [SCP ID :##3410##] : Instant transfer problem.
This error message show due to powercard return error code 1 when doing inquiry. Already ask Shahrulnizam to check wi... Ngoh Chee Ping
15:41 Support #6680 (Closed - End of life cycle): [SCP ID :##3410##] : Instant transfer problem.
Hi,
Kindly attend below request:
One of customer unable to perform fund Instant Transfer to the said beneficiary... Zahir Abd Latif
14:57 Support #6678 (Work Completed-End life cycle): [SCP ID :##3409##] : WEBSITE - CORPORATE INFO - TU...
Hi,
Kindly attend below request:
Pls upload financial results:
FILE TOO LARGE, I will email it separately.
Ti... Zahir Abd Latif
10:31 Support #6651 (Pending Customer Feedback): [SCP ID :##3395##] : CIB SI Consumer Execution Process...
Update by Hafiz, Oct 4, 2016 07:28 PM:-... Zahir Abd Latif
10:25 Support #6643 (Pending Customer Feedback): [SCP ID :##3394##] : RFI Auto Crediting of Financing f...
Update by Hafiz, Oct 4, 2016 11:56 AM:-... Zahir Abd Latif
10:18 Support #6601 (Closed - End of life cycle): [SCP ID :##3118##] : KWSP File not generated at DR
Zahir Abd Latif
10:14 Support #6629 (Pending Customer Feedback): [SCP ID :##3391##] : Bill Payment issue - during DR ex...
Update from Chee Ping, Sep 29, 2016 09:23 AM:-... Zahir Abd Latif
10:04 Support #6539 (Pending Customer Feedback): [SCP ID :##3343##] : No Email Notification on SI Sched...
Update from Hafiz,... Zahir Abd Latif
09:57 Support #6628 (Closed - End of life cycle): [SCP ID :##3390##] : [URGENT] DESKMATE: HCD Employee ...
Issue closed in SCP. Zahir Abd Latif
09:50 Support #6591 (Pending Customer Feedback): [SCP ID :##3378##] : DESKMATE: Staff Referral Update
Zahir Abd Latif
09:46 Support #6592: [SCP ID :##3379##] : DESKMATE: Staff Referral - List Update
Dear Athira,
May I know the status update of this request? Has it done yet?
Thanks. Zahir Abd Latif
09:40 Support #6677 (Closed - End of life cycle): [SCP ID :##3408##] : SI didnt run on 31/09/2016
Hi,
Kindly attend below request:
Have checked with customer and confirmed no transaction record for September 201... Zahir Abd Latif

October 06, 2016

10:19 Support #6666 (Work Completed-End life cycle): [SCP ID :##3400##] : WEBSITE & DESKMATE: Debit Car...
Hi Athira,
Kindly attend below request.... Nurul Akmal

October 05, 2016

18:04 Support #6665 (Closed - End of life cycle): [SCP ID :##3399##] : Normal Trx having Credit Error s...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal
11:17 Support #6656 (Closed - End of life cycle): [SCP ID :##3397##] : GST Fee info was not displayed
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

October 04, 2016

16:42 Support #6652 (Work Completed-End life cycle): [SCP ID :##3396##] : WEBSITE & DESKMATE: Debit Car...
Hi Athira,
Kindly attend below request.... Nurul Akmal
15:14 Support #6651 (Closed - End of life cycle): [SCP ID :##3395##] : CIB SI Consumer Execution Proces...
Hi Hafiz,
Kindly attend on below request.... Nurul Akmal
11:25 Support #6643 (Closed - End of life cycle): [SCP ID :##3394##] : RFI Auto Crediting of Financing ...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

September 30, 2016

15:18 Support #6638 (Work Completed-End life cycle): [SCP ID :##3393##] : WEBSITE: Debit Card-i Card No...
Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/
to upload banner, the visual is shared in \\10.2... Zahir Abd Latif

September 29, 2016

09:08 Support #6629: [SCP ID :##3391##] : Bill Payment issue - during DR exercise
Dear Hafiz,
Kindly assist.
Thanks. Zahir Abd Latif

September 28, 2016

15:03 Support #6595 (Closed - End of life cycle): [SCP ID :##3382##] : DESKMATE: Staff Movement - SAM t...
Issue closed in SCP. Zahir Abd Latif
10:45 Support #6629 (Closed - End of life cycle): [SCP ID :##3391##] : Bill Payment issue - during DR e...
Hi,
Kindly attend below request:
Need your expertise to check if bill payment issue related to ePay proxy setti... Zahir Abd Latif

September 27, 2016

15:40 Support #6628 (Closed - End of life cycle): [SCP ID :##3390##] : [URGENT] DESKMATE: HCD Employee ...
Hi,
Kindly attend below request:
1. to add new tab (after Group CEO Message) and name it "CEO of the Group"
2. t... Zahir Abd Latif
13:58 Support #6627: [SCP ID :##3389##] : IBG DR server hardisc amber light.
Assign to ateh Hafizudin MD
12:12 Support #6627 (Closed - End of life cycle): [SCP ID :##3389##] : IBG DR server hardisc amber light.
Hi,
Kindly attend below request:
Model - HP Proliant DL160 G6
Server Name - kfhib19
S/N - CN79380304 Zahir Abd Latif

September 26, 2016

10:57 Support #6607 (Closed - End of life cycle): [SCP ID :##3387##] : receiving multiple SMS notificat...
Hi,
Kindly attend below request:
user receive multiple SMS Notification.
When we check sms services, multiple sm... Zahir Abd Latif
09:27 Support #6595 (Pending Customer Feedback): [SCP ID :##3382##] : DESKMATE: Staff Movement - SAM to...
Zahir Abd Latif
09:26 Support #6594 (Closed - End of life cycle): [SCP ID :##3381##] : DESKMATE: Directory Update - Res...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:26 Support #6598 (Closed - End of life cycle): [SCP ID :##3383##] : WEBSITE: Human Capital Update - ...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:21 Support #6601 (Pending Customer Feedback): [SCP ID :##3118##] : KWSP File not generated at DR
Update by Hafiz, Sep 23, 2016 03:54 PM:-... Zahir Abd Latif
09:19 Support #6590 (Pending Customer Feedback): [SCP ID :##3377##] : [URGENT] DESKMATE: Staff Referral
Zahir Abd Latif

September 23, 2016

16:12 Task #6530 (Internal Testing): [Internal Testing] Apostrophe Issue
Lizah, kindly update on the status. It is related to SCP Issue #6289. If Internal Test completed with test result, pl... Norhaidah Md Dasuki
16:10 Support #6289 (Development / Work In Progress): [SCP ID :##3149##] : Failed to perform Open 3rd ...
Shall NOT closed. This issue still under fixing progress due to related task #6530.
Lizah, please follow up. Norhaidah Md Dasuki
14:13 Support #6601 (Closed - End of life cycle): [SCP ID :##3118##] : KWSP File not generated at DR
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

September 22, 2016

16:18 Support #6554 (Closed - End of life cycle): [SCP ID :##3353##] : 1 IBG OFI Trx Rejected by MyClea...
Issue closed in SCP. Zahir Abd Latif
16:15 Support #6517 (Pending Customer Feedback): [SCP ID :##3331##] : SI Astro bill payment transaction...
Zahir Abd Latif
16:08 Support #6533 (Closed - End of life cycle): [SCP ID :##3339##] : EPF Report dated 22.08.2016 not ...
Issue will reopen if still persist.
Issue closed in SCP. Zahir Abd Latif
16:06 Support #6257 (Pending Customer Feedback): [SCP ID :##3127##] : e-IBFT transaction not reflected ...
Update by Chee Ping, Aug 22, 2016 06:55 PM:-... Zahir Abd Latif
15:16 Support #6598 (Closed - End of life cycle): [SCP ID :##3383##] : WEBSITE: Human Capital Update - ...
Hi,
Kindly attend below request:
http://kfhonline.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%... Zahir Abd Latif
11:58 Support #6595 (Closed - End of life cycle): [SCP ID :##3382##] : DESKMATE: Staff Movement - SAM t...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=category&catid=333&... Zahir Abd Latif
11:53 Support #6594 (Closed - End of life cycle): [SCP ID :##3381##] : DESKMATE: Directory Update - Res...
Hi,
Kindly attend below request:
to remove the following staff from directory:
Staff No. Name ... Zahir Abd Latif
11:43 Support #6592 (Rejected - End of life cycle): [SCP ID :##3379##] : DESKMATE: Staff Referral - Lis...
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random... Zahir Abd Latif
11:34 Support #6591 (Work Completed-End life cycle): [SCP ID :##3378##] : DESKMATE: Staff Referral Update
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random... Zahir Abd Latif
11:25 Support #6590 (Closed - End of life cycle): [SCP ID :##3377##] : [URGENT] DESKMATE: Staff Referral
Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_fabrik&view=form&fabrik=6&random... Zahir Abd Latif
09:52 Support #6576 (Closed - End of life cycle): [SCP ID :##3367##] : WEBSITE & DESKMATE: To Add New T...
Issue closed in SCP. Zahir Abd Latif
09:48 Support #6576: [SCP ID :##3367##] : WEBSITE & DESKMATE: To Add New Tab - Group HR Employee Engage...
Dear Athira,
Any update on this issue?
Has it done yet?
Thanks. Zahir Abd Latif

September 21, 2016

15:47 Support #6569 (Closed - End of life cycle): [SCP ID :##3362##] :WEBSITE: Product Development & Ma...
Issue closed in SCP. Zahir Abd Latif
15:34 Support #6554 (Pending Customer Feedback): [SCP ID :##3353##] : 1 IBG OFI Trx Rejected by MyClear...
Update by Hafiz, Sep 9, 2016 06:24 PM:-
Salam Ashikin/Shahrul,
The patches ready to deploy to STG server. Pleas... Zahir Abd Latif
15:16 Support #6570 (Closed - End of life cycle): [SCP ID :##3363##] : WEBSITE: Debit Card-i - CHIP & P...
Issue closed in SCP. Zahir Abd Latif
15:13 Support #6577 (Closed - End of life cycle): [SCP ID :##3368##] : WEBSITE & DESKMATE: MPlus Rate a...
Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
15:10 Support #6575 (Closed - End of life cycle): [SCP ID :##3366##] : WEBSITE (URGENT)
Verified by Akmal.
Issue closed in SCP. Zahir Abd Latif

September 20, 2016

09:46 Support #6582 (Closed - End of life cycle): [SCP ID :##3374##] : Unsuccessful IBG OFI trx Dated 1...
Hi Hafiz,
Kindly attend below request.... Nurul Akmal

September 15, 2016

18:07 Support #6577 (Closed - End of life cycle): [SCP ID :##3368##] : WEBSITE & DESKMATE: MPlus Rate a...
Hi Athira,
Kindly attend below request.... Nurul Akmal
17:56 Support #6576 (Closed - End of life cycle): [SCP ID :##3367##] : WEBSITE & DESKMATE: To Add New T...
Hi Athira,
Kindly attend below request.... Nurul Akmal
14:42 Support #6575 (Closed - End of life cycle): [SCP ID :##3366##] : WEBSITE (URGENT)
Hi Athira,
Kindly attend below request.... Nurul Akmal
 

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