Activity

From March 30, 2018 to April 28, 2018

April 20, 2018

17:47 Support #8408 (Work Completed-End life cycle): SCP ID :##4528##] : Libshara Draw Document: Hi,
Kindly attend below request:
Kindly update the draw document as follows :
!https://support.penril.net/inli... Zahir Abd Latif
15:01 Support #8407 (Closed - End of life cycle): SCP ID :##4527##] : Libshara Draw TnC and Libshara TnC: Hi,
Kindly attend below request:
Kindly update the Libshara Draw TnC and Libshara TnC in corporate webiste as fol... Zahir Abd Latif
11:56 Support #8406 (Closed - End of life cycle): SCP ID :##4526##] : Nurashikin Zahirudin deskmate pr...: Hi,
Kindly attend below request:
Kindly move the Nurashikin Zahirudin details from Corporate Banking to Treasu... Zahir Abd Latif

April 19, 2018

15:36 Support #8391 (Work Completed-End life cycle): SCP ID :##4517##] : Libshara Page Updates: Anonymous
15:36 Support #8385 (Work Completed-End life cycle): SCP ID :##4511##] : Mark Peile's profile: Anonymous
15:35 Support #8386 (Work Completed-End life cycle): SCP ID :##4512##] : Hazran's profile: Anonymous
15:35 Support #8392 (Work Completed-End life cycle): SCP ID :##4518##] : Remove current content in "Pro...: Anonymous
15:34 Support #8394 (Work Completed-End life cycle): SCP ID :##4519##] : MyDebit Burger King: Anonymous
15:33 Support #8396 (Work Completed-End life cycle): SCP ID :##4521##] : URGENT: BANK NEGARA TO CHECK -...: Anonymous
15:07 Support #8400 (Closed - End of life cycle): SCP ID :##4524##] : Performance Management Calendar 2018: Hi,
Kindly attend below request:
Kindly upload the Performance Management Calendar 2018 at Deskmate as follows :
... Zahir Abd Latif
11:50 Support #8398 (Closed - End of life cycle): SCP ID :##4523##] : Vasco Token Upload: Hi,
Kindly attend below request:
Received a request from Corporate Banking to upload Vasco Token DPX file as they... Zahir Abd Latif
11:43 Support #8397 (Closed - End of life cycle): SCP ID :##4522##] : Disable Libshara Link: Hi,
Kindly attend below request:
There is a request from Corporate Comm team to disable the Libshara link. Below ... Zahir Abd Latif
10:49 Support #8396 (Work Completed-End life cycle): SCP ID :##4521##] : URGENT: BANK NEGARA TO CHECK -...: Hi,
Kindly attend below request:
Please update the Mplus Rate, which you may find the link by simply clicking HER... Zahir Abd Latif

April 18, 2018

16:17 Support #8394 (Work Completed-End life cycle): SCP ID :##4519##] : MyDebit Burger King: Hi,
Kindly attend below request:
Kindly move the Buger King MyDebit campaign to latest promotion site in corporat... Zahir Abd Latif
09:49 Support #8390 (Closed - End of life cycle): SCP ID :##4516##] : Libshara PDS update: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
09:48 Support #8388 (Closed - End of life cycle): SCP ID :##4514##] : February and March Libshara Winne...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
09:48 Support #8387 (Closed - End of life cycle): SCP ID :##4513##] : Mark Peile's profile - deskmate: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
09:43 Support #8368 (Pending Customer Feedback): SCP ID :##4502##] : CMS PROBLEM - UNABLE TO APPROVE F...: Pending log file.
Already remind to Shahrul/Norashikin. Zahir Abd Latif
09:41 Support #8367 (Closed - End of life cycle): SCP ID :##4501##] : Retagged Token Issue: Issue closed in SCP. Zahir Abd Latif
09:37 Support #8392 (Work Completed-End life cycle): SCP ID :##4518##] : Remove current content in "Pro...: Hi,
Kindly attend below request:
Please remove the content shown in the image below:
Page URL: https://www.kf... Zahir Abd Latif
09:05 Support #8391 (Work Completed-End life cycle): SCP ID :##4517##] : Libshara Page Updates: Hi,
Kindly attend below request:
Kindly update the Libshara information page in the corporate website as follows ... Zahir Abd Latif

April 17, 2018

15:50 Support #8390 (Closed - End of life cycle): SCP ID :##4516##] : Libshara PDS update: Hi,
Kindly attend below request:
Kindly update Libshara PDS in corporate website as follows:
Website URL : htt... Zahir Abd Latif
12:27 Support #8388 (Closed - End of life cycle): SCP ID :##4514##] : February and March Libshara Winne...: Hi,
Kindly attend below request:
Please asisst us on the Libshara updates as follows:
1)Kindly remove the Libs... Zahir Abd Latif
09:14 Support #8356 (Closed - End of life cycle): SCP ID :##4494##] : kfhib04 - amber light appeared: Munidevan A/L Rajakumaran, Apr 16, 2018 10:36 AM:-... Zahir Abd Latif

April 16, 2018

18:02 Support #8387 (Closed - End of life cycle): SCP ID :##4513##] : Mark Peile's profile - deskmate: Hi Athira,
Kindly attend below request.... Nurul Akmal
17:13 Support #8386 (Work Completed-End life cycle): SCP ID :##4512##] : Hazran's profile: Hi Athira,
Kindly attend below issue.... Nurul Akmal
17:12 Support #8385 (Work Completed-End life cycle): SCP ID :##4511##] : Mark Peile's profile: Hi Athira,
Kindly attend below issue.... Nurul Akmal
10:39 Support #8379 (Work Completed-End life cycle): SCP ID :##4509##] : Khalid Bhaimia BOD profile: Anonymous
10:38 Support #8384 (Work Completed-End life cycle): SCP ID :##4510##] : Burger King Promo: Anonymous

April 13, 2018

17:52 Support #8384 (Work Completed-End life cycle): SCP ID :##4510##] : Burger King Promo: Hi,
Kindly attend below request:
Kindly upload the Burger King Banner as spoken on KFH Malaysia's Website running... Zahir Abd Latif
17:36 Support #8308 (Work Completed-End life cycle): SCP ID :##4467##] : URGENT : Creating Footsteps ta...: Anonymous
15:03 Support #8367 (Pending Customer Feedback): SCP ID :##4501##] : Retagged Token Issue: Hafiz, Apr 9, 2018 05:04 PM:-... Zahir Abd Latif
14:59 Support #8379 (Work Completed-End life cycle): SCP ID :##4509##] : Khalid Bhaimia BOD profile: Hi,
Kindly attend below request:
Kindly upload the Khalid Bhaimia profile in the Board of Director page as follow... Zahir Abd Latif
10:24 Support #8372 (Closed - End of life cycle): SCP ID :##4505##] : Acct Length Info Pop Up Screen: Norashikin, Apr 13, 2018 10:23 AM:-... Zahir Abd Latif
09:31 Support #8373 (Closed - End of life cycle): SCP ID :##4506##] : URGENT: DESKMATE - Annual Innovat...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
09:30 Support #8370 (Closed - End of life cycle): SCP ID :##4503##] : DESKMATE TABS: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
09:26 Support #8372 (Pending Customer Feedback): SCP ID :##4505##] : Acct Length Info Pop Up Screen: Hafiz, Apr 11, 2018 05:02 PM:-... Zahir Abd Latif

April 11, 2018

10:02 Support #8373 (Closed - End of life cycle): SCP ID :##4506##] : URGENT: DESKMATE - Annual Innovat...: Hi,
Kindly attend below request:
to replace the current video.
!https://support.penril.net/inlineimages/WorkOr... Zahir Abd Latif
09:57 Support #8372 (Closed - End of life cycle): SCP ID :##4505##] : Acct Length Info Pop Up Screen: Hi,
Kindly attend below request:
We received user's complaint on incorrect account length info for IBG banks afte... Zahir Abd Latif
09:11 Support #8370 (Closed - End of life cycle): SCP ID :##4503##] : DESKMATE TABS: Hi,
Kindly attend below request:
1. Annual Innovation Award
to replace the form with the new one attached
... Zahir Abd Latif

April 10, 2018

12:55 Support #8366 (Closed - End of life cycle): SCP ID :##4500##] : Customer Unable to Register KFHOn...: Issue closed in SCP. Zahir Abd Latif
12:54 Support #8365 (Closed - End of life cycle): SCP ID :##4499##] : URGENT: WEBSITE: PRESS RELEASE 2018: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
12:49 Change #8345 (Rejected - End of life cycle): SCP ID :##4486##] : New IBG Member Bank - Bangkok Ba...: CR.
Issue closed in SCP. Zahir Abd Latif
12:28 Support #8348 (Pending Customer Feedback): SCP ID :##4488##] : DESKMATE - Staff Financing: Zahir Abd Latif
12:15 Support #8339 (Pending Customer Feedback): SCP ID :##4484##] : Change the creating footstep 4 Qua...: Zahir Abd Latif
12:13 Support #8336 (Closed - End of life cycle): SCP ID :##4481##] : Open KFH Gold Account-i via KFH O...: Chee Ping, Mar 27, 2018 05:08 PM:-... Zahir Abd Latif
12:11 Support #8309 (Closed - End of life cycle): SCP ID :##4468##] : ICM account not display in Accoun...: Hafiz,Mar 22, 2018 12:19 PM:-... Zahir Abd Latif
12:10 Support #8308 (Development / Work In Progress): SCP ID :##4467##] : URGENT : Creating Footsteps t...: Zahir Abd Latif
12:09 Support #8297 (Closed - End of life cycle): SCP ID :##4456##] : Login Issue - Saturday ,03/03/2018: Issue closed in SCP. Zahir Abd Latif
09:14 Support #8366 (Pending Customer Feedback): SCP ID :##4500##] : Customer Unable to Register KFHOnline: Hafiz, Apr 9, 2018 02:06 PM:-... Zahir Abd Latif

April 09, 2018

17:58 Support #8368 (Closed - End of life cycle): SCP ID :##4502##] : CMS PROBLEM - UNABLE TO APPROVE ...: Hi,
Kindly attend below request:
Received call from customer to inform that she is unable to approve the pending ... Zahir Abd Latif
09:57 Support #8357 (Work Completed-End life cycle): SCP ID :##4495##] : To add retailers information a...: Anonymous
09:38 Support #8367 (Closed - End of life cycle): SCP ID :##4501##] : Retagged Token Issue: Hi,
Kindly attend below request:
Kindly advise on how to re-tag the token as our user has difficulty in re assign... Zahir Abd Latif
09:36 Support #8366 (Closed - End of life cycle): SCP ID :##4500##] : Customer Unable to Register KFHOn...: Hi,
Kindly attend below request:
Please check on complaint received as one of our customers was unable to registe... Zahir Abd Latif

April 06, 2018

16:32 Support #8365 (Closed - End of life cycle): SCP ID :##4499##] : URGENT: WEBSITE: PRESS RELEASE 2018: Hi,
Kindly attend below request:
Please upload the press release to website - media centre - press release - 2018... Zahir Abd Latif
15:23 Support #8329 (Closed - End of life cycle): SCP ID :##4476##] : CMS Issue : Transaction history f...: Issue closed in SCP. Zahir Abd Latif
15:00 Support #8329 (Pending Customer Feedback): SCP ID :##4476##] : CMS Issue : Transaction history fo...: Chee Ping, Apr 5, 2018 04:28 PM:-
Dear Shikin
As per our discussion this morning, the character  will caus... Zahir Abd Latif

April 05, 2018

10:35 Support #8357 (Work Completed-End life cycle): SCP ID :##4495##] : To add retailers information a...: Dear Athira,
Kindly assist on below request.... Nurul Akmal

April 04, 2018

16:15 Support #8356 (Closed - End of life cycle): SCP ID :##4494##] : kfhib04 - amber light appeared: Hi,
Kindly attend below request:
kfhib04 (10.20.208.4) prompted amber light
check server dmesg
SC Alert: [ID ... Zahir Abd Latif

April 03, 2018

11:05 Support #8338 (Work Completed-End life cycle): SCP ID :##4482##] : Create Group CEO message tab a...: Anonymous
11:05 Support #8334 (Work Completed-End life cycle): SCP ID :##4479##] : Mudharabah Plus Account-i Rates: Anonymous
11:04 Support #8322 (Work Completed-End life cycle): SCP ID :##4475##] : NOTICE: SYSTEMS UPGRADE in KFH...: Anonymous

March 30, 2018

17:33 Support #8348 (Closed - End of life cycle): SCP ID :##4488##] : DESKMATE - Staff Financing: Hi,
Kindly attend below request:
Purrr-lis change the links in staff financing tabs to below:
Auto: X:\Produ... Zahir Abd Latif

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April 26, 2018

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March 30, 2018