Activity
From April 02, 2018 to May 01, 2018
April 30, 2018
- 18:09 Support #8450 (Closed - End of life cycle): [SCP ID :##4551##] : Remove CNY Campaign from KFH Ma...
- To remove the campaign.
- 16:02 Support #8449 (Closed - End of life cycle): [SCP ID :##4550##] : Unknown user appears in Corpora...
- Hi Amy, Please help look at this urgently...
- 09:50 Support #8448 (Closed - End of life cycle): [SCP ID :##4549##] : UNABLE TO ACTIVATE CUSTOMER KFH ...
- Hafiz
Kindly attend this case:...
April 26, 2018
- 11:50 Support #8443 (Closed - End of life cycle): [SCP ID :##4546##] : Creating Footstep Newsletter
- Hi Athira,
Kindly attend below request....
April 25, 2018
- 16:07 Support #8437 (Closed - End of life cycle): [SCP ID :##4544 ##] : Performance Management Calendar...
- Hi Athira,
Kindly attend below request.... - 14:07 Support #8433 (Closed - End of life cycle): [SCP ID :##4542 ##] :URGENT : CMS | Pending Approval |
- Hi Hafiz,
Kindly attend below request.... - 11:29 Support #8430 (Closed - End of life cycle): [SCP ID :##4541##] : Jompay Campaign
- Hi Athira,
Kindly attend below request....
April 24, 2018
- 16:17 Support #8424 (Closed - End of life cycle): [SCP ID :##4539##] : KFH VISA Debit Card-i - BIG Than...
- Hi Athira,
Kindly attend below request....
April 23, 2018
- 17:59 Support #8419 (Closed - End of life cycle): [SCP ID :##4535##] : JOMPay Nationwide Campaign 2018
- Hi Athira,
Kindly attend below request.... - 16:53 Support #8418 (Closed - End of life cycle): [SCP ID :##4534##] : Libshara Grand Draw Winners Anno...
- Hi Athira,
Kindly attend below request.... - 14:43 Support #8417 (Closed - End of life cycle): [SCP ID :##4533##] : Digi Postpaid on corporate website
- Hi Athira,
Kindly attend below request.
Please update the Digi Postpaid on corporate Website as follows:
...
April 20, 2018
- 17:47 Support #8408 (Work Completed-End life cycle): SCP ID :##4528##] : Libshara Draw Document
- Hi,
Kindly attend below request:
Kindly update the draw document as follows :
!https://support.penril.net/inli... - 15:01 Support #8407 (Closed - End of life cycle): SCP ID :##4527##] : Libshara Draw TnC and Libshara TnC
- Hi,
Kindly attend below request:
Kindly update the Libshara Draw TnC and Libshara TnC in corporate webiste as fol... - 11:56 Support #8406 (Closed - End of life cycle): SCP ID :##4526##] : Nurashikin Zahirudin deskmate pr...
- Hi,
Kindly attend below request:
Kindly move the Nurashikin Zahirudin details from Corporate Banking to Treasu...
April 19, 2018
- 15:36 Support #8391 (Work Completed-End life cycle): SCP ID :##4517##] : Libshara Page Updates
- 15:36 Support #8385 (Work Completed-End life cycle): SCP ID :##4511##] : Mark Peile's profile
- 15:35 Support #8386 (Work Completed-End life cycle): SCP ID :##4512##] : Hazran's profile
- 15:35 Support #8392 (Work Completed-End life cycle): SCP ID :##4518##] : Remove current content in "Pro...
- 15:34 Support #8394 (Work Completed-End life cycle): SCP ID :##4519##] : MyDebit Burger King
- 15:33 Support #8396 (Work Completed-End life cycle): SCP ID :##4521##] : URGENT: BANK NEGARA TO CHECK -...
- 15:07 Support #8400 (Closed - End of life cycle): SCP ID :##4524##] : Performance Management Calendar 2018
- Hi,
Kindly attend below request:
Kindly upload the Performance Management Calendar 2018 at Deskmate as follows :
... - 11:50 Support #8398 (Closed - End of life cycle): SCP ID :##4523##] : Vasco Token Upload
- Hi,
Kindly attend below request:
Received a request from Corporate Banking to upload Vasco Token DPX file as they... - 11:43 Support #8397 (Closed - End of life cycle): SCP ID :##4522##] : Disable Libshara Link
- Hi,
Kindly attend below request:
There is a request from Corporate Comm team to disable the Libshara link. Below ... - 10:49 Support #8396 (Work Completed-End life cycle): SCP ID :##4521##] : URGENT: BANK NEGARA TO CHECK -...
- Hi,
Kindly attend below request:
Please update the Mplus Rate, which you may find the link by simply clicking HER...
April 18, 2018
- 16:17 Support #8394 (Work Completed-End life cycle): SCP ID :##4519##] : MyDebit Burger King
- Hi,
Kindly attend below request:
Kindly move the Buger King MyDebit campaign to latest promotion site in corporat... - 09:49 Support #8390 (Closed - End of life cycle): SCP ID :##4516##] : Libshara PDS update
- Done by Athira.
Issue closed in SCP. - 09:48 Support #8388 (Closed - End of life cycle): SCP ID :##4514##] : February and March Libshara Winne...
- Done by Athira.
Issue closed in SCP. - 09:48 Support #8387 (Closed - End of life cycle): SCP ID :##4513##] : Mark Peile's profile - deskmate
- Done by Athira.
Issue closed in SCP. - 09:43 Support #8368 (Pending Customer Feedback): SCP ID :##4502##] : CMS PROBLEM - UNABLE TO APPROVE F...
- Pending log file.
Already remind to Shahrul/Norashikin. - 09:41 Support #8367 (Closed - End of life cycle): SCP ID :##4501##] : Retagged Token Issue
- Issue closed in SCP.
- 09:37 Support #8392 (Work Completed-End life cycle): SCP ID :##4518##] : Remove current content in "Pro...
- Hi,
Kindly attend below request:
Please remove the content shown in the image below:
Page URL: https://www.kf... - 09:05 Support #8391 (Work Completed-End life cycle): SCP ID :##4517##] : Libshara Page Updates
- Hi,
Kindly attend below request:
Kindly update the Libshara information page in the corporate website as follows ...
April 17, 2018
- 15:50 Support #8390 (Closed - End of life cycle): SCP ID :##4516##] : Libshara PDS update
- Hi,
Kindly attend below request:
Kindly update Libshara PDS in corporate website as follows:
Website URL : htt... - 12:27 Support #8388 (Closed - End of life cycle): SCP ID :##4514##] : February and March Libshara Winne...
- Hi,
Kindly attend below request:
Please asisst us on the Libshara updates as follows:
1)Kindly remove the Libs... - 09:14 Support #8356 (Closed - End of life cycle): SCP ID :##4494##] : kfhib04 - amber light appeared
- Munidevan A/L Rajakumaran, Apr 16, 2018 10:36 AM:-...
April 16, 2018
- 18:02 Support #8387 (Closed - End of life cycle): SCP ID :##4513##] : Mark Peile's profile - deskmate
- Hi Athira,
Kindly attend below request.... - 17:13 Support #8386 (Work Completed-End life cycle): SCP ID :##4512##] : Hazran's profile
- Hi Athira,
Kindly attend below issue.... - 17:12 Support #8385 (Work Completed-End life cycle): SCP ID :##4511##] : Mark Peile's profile
- Hi Athira,
Kindly attend below issue.... - 10:39 Support #8379 (Work Completed-End life cycle): SCP ID :##4509##] : Khalid Bhaimia BOD profile
- 10:38 Support #8384 (Work Completed-End life cycle): SCP ID :##4510##] : Burger King Promo
April 13, 2018
- 17:52 Support #8384 (Work Completed-End life cycle): SCP ID :##4510##] : Burger King Promo
- Hi,
Kindly attend below request:
Kindly upload the Burger King Banner as spoken on KFH Malaysia's Website running... - 17:36 Support #8308 (Work Completed-End life cycle): SCP ID :##4467##] : URGENT : Creating Footsteps ta...
- 15:03 Support #8367 (Pending Customer Feedback): SCP ID :##4501##] : Retagged Token Issue
- Hafiz, Apr 9, 2018 05:04 PM:-...
- 14:59 Support #8379 (Work Completed-End life cycle): SCP ID :##4509##] : Khalid Bhaimia BOD profile
- Hi,
Kindly attend below request:
Kindly upload the Khalid Bhaimia profile in the Board of Director page as follow... - 10:24 Support #8372 (Closed - End of life cycle): SCP ID :##4505##] : Acct Length Info Pop Up Screen
- Norashikin, Apr 13, 2018 10:23 AM:-...
- 09:31 Support #8373 (Closed - End of life cycle): SCP ID :##4506##] : URGENT: DESKMATE - Annual Innovat...
- Done by Athira.
Issue closed in SCP. - 09:30 Support #8370 (Closed - End of life cycle): SCP ID :##4503##] : DESKMATE TABS
- Done by Athira.
Issue closed in SCP. - 09:26 Support #8372 (Pending Customer Feedback): SCP ID :##4505##] : Acct Length Info Pop Up Screen
- Hafiz, Apr 11, 2018 05:02 PM:-...
April 11, 2018
- 10:02 Support #8373 (Closed - End of life cycle): SCP ID :##4506##] : URGENT: DESKMATE - Annual Innovat...
- Hi,
Kindly attend below request:
to replace the current video.
!https://support.penril.net/inlineimages/WorkOr... - 09:57 Support #8372 (Closed - End of life cycle): SCP ID :##4505##] : Acct Length Info Pop Up Screen
- Hi,
Kindly attend below request:
We received user's complaint on incorrect account length info for IBG banks afte... - 09:11 Support #8370 (Closed - End of life cycle): SCP ID :##4503##] : DESKMATE TABS
- Hi,
Kindly attend below request:
1. Annual Innovation Award
to replace the form with the new one attached
...
April 10, 2018
- 12:55 Support #8366 (Closed - End of life cycle): SCP ID :##4500##] : Customer Unable to Register KFHOn...
- Issue closed in SCP.
- 12:54 Support #8365 (Closed - End of life cycle): SCP ID :##4499##] : URGENT: WEBSITE: PRESS RELEASE 2018
- Done by Athira.
Issue closed in SCP. - 12:49 Change #8345 (Rejected - End of life cycle): SCP ID :##4486##] : New IBG Member Bank - Bangkok Ba...
- CR.
Issue closed in SCP. - 12:28 Support #8348 (Pending Customer Feedback): SCP ID :##4488##] : DESKMATE - Staff Financing
- 12:15 Support #8339 (Pending Customer Feedback): SCP ID :##4484##] : Change the creating footstep 4 Qua...
- 12:13 Support #8336 (Closed - End of life cycle): SCP ID :##4481##] : Open KFH Gold Account-i via KFH O...
- Chee Ping, Mar 27, 2018 05:08 PM:-...
- 12:11 Support #8309 (Closed - End of life cycle): SCP ID :##4468##] : ICM account not display in Accoun...
- Hafiz,Mar 22, 2018 12:19 PM:-...
- 12:10 Support #8308 (Development / Work In Progress): SCP ID :##4467##] : URGENT : Creating Footsteps t...
- 12:09 Support #8297 (Closed - End of life cycle): SCP ID :##4456##] : Login Issue - Saturday ,03/03/2018
- Issue closed in SCP.
- 09:14 Support #8366 (Pending Customer Feedback): SCP ID :##4500##] : Customer Unable to Register KFHOnline
- Hafiz, Apr 9, 2018 02:06 PM:-...
April 09, 2018
- 17:58 Support #8368 (Closed - End of life cycle): SCP ID :##4502##] : CMS PROBLEM - UNABLE TO APPROVE ...
- Hi,
Kindly attend below request:
Received call from customer to inform that she is unable to approve the pending ... - 09:57 Support #8357 (Work Completed-End life cycle): SCP ID :##4495##] : To add retailers information a...
- 09:38 Support #8367 (Closed - End of life cycle): SCP ID :##4501##] : Retagged Token Issue
- Hi,
Kindly attend below request:
Kindly advise on how to re-tag the token as our user has difficulty in re assign... - 09:36 Support #8366 (Closed - End of life cycle): SCP ID :##4500##] : Customer Unable to Register KFHOn...
- Hi,
Kindly attend below request:
Please check on complaint received as one of our customers was unable to registe...
April 06, 2018
- 16:32 Support #8365 (Closed - End of life cycle): SCP ID :##4499##] : URGENT: WEBSITE: PRESS RELEASE 2018
- Hi,
Kindly attend below request:
Please upload the press release to website - media centre - press release - 2018... - 15:23 Support #8329 (Closed - End of life cycle): SCP ID :##4476##] : CMS Issue : Transaction history f...
- Issue closed in SCP.
- 15:00 Support #8329 (Pending Customer Feedback): SCP ID :##4476##] : CMS Issue : Transaction history fo...
- Chee Ping, Apr 5, 2018 04:28 PM:-
Dear Shikin
As per our discussion this morning, the character  will caus...
April 05, 2018
- 10:35 Support #8357 (Work Completed-End life cycle): SCP ID :##4495##] : To add retailers information a...
- Dear Athira,
Kindly assist on below request....
April 04, 2018
- 16:15 Support #8356 (Closed - End of life cycle): SCP ID :##4494##] : kfhib04 - amber light appeared
- Hi,
Kindly attend below request:
kfhib04 (10.20.208.4) prompted amber light
check server dmesg
SC Alert: [ID ...
April 03, 2018
- 11:05 Support #8338 (Work Completed-End life cycle): SCP ID :##4482##] : Create Group CEO message tab a...
- 11:05 Support #8334 (Work Completed-End life cycle): SCP ID :##4479##] : Mudharabah Plus Account-i Rates
- 11:04 Support #8322 (Work Completed-End life cycle): SCP ID :##4475##] : NOTICE: SYSTEMS UPGRADE in KFH...
Also available in: Atom