Activity

From June 04, 2018 to July 03, 2018

July 03, 2018

17:44 Support #8654 (Closed - End of life cycle): SCP ID :##4618##] : System Maintanence: Hi,
Kindly attend below request:
Kindly upload the system maintenance notification image in the highlight section... Zahir Abd Latif
16:10 Support #8653 (Closed - End of life cycle): SCP ID :##4617##] : Deskmate Update: Corporate Bankin...: Hi,
Kindly attend below request:
Kindly update Corporate Banking directory in our deskmate as follows:
NO NAME... Zahir Abd Latif
11:42 Support #8634 (Closed - End of life cycle): SCP ID :##4608##] : WINNER ANNOUNCEMENT : KFH LIBSHAR...: Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
11:40 Support #8645 (Closed - End of life cycle): SCP ID :##4615##] : Sure CASA tnC: Hi,
Kindly attend below request:
Kindly update the Sure CASA terms and conditions as existing file on the corpora... Zahir Abd Latif

July 02, 2018

09:41 Support #8610 (Work Completed-End life cycle): SCP ID :##4592##] : Libshara 2 Website Banner: Anonymous
09:41 Support #8613 (Work Completed-End life cycle): SCP ID :##4594##] : IFM Award Banner: Anonymous
09:40 Support #8614 (Work Completed-End life cycle): SCP ID :##4595##] : DESKMATE: New Hire Update: Anonymous

June 28, 2018

13:47 Support #8638 (Closed - End of life cycle): SCP ID :##4612##] : EPF Self-Contribution Payment: Hi,
Kindly attend below request:
EPF plans to change the minimum amount (capping) per transaction for self-contri... Zahir Abd Latif
09:30 Support #8637 (Closed - End of life cycle): SCP ID :##4611##] : CMS IBG issue: Hi,
Kindly attend below request:
We received call from customer to inform that he is unable to transfer via IBG. ... Zahir Abd Latif
09:13 Support #8636 (Closed - End of life cycle): SCP ID :##4610##] : Invalid TAC: Hi,
Kindly attend below request:
Invalid TAC issues:
Received call from customer claim that TAC no that he rec... Zahir Abd Latif

June 27, 2018

12:14 Support #8616 (Closed - End of life cycle): [SCP ID :##4598 ##] : Customer Unable to Activate To...: Alen, Jun 27, 2018 12:10 PM:-... Zahir Abd Latif

June 26, 2018

17:49 Support #8634 (Closed - End of life cycle): SCP ID :##4608##] : WINNER ANNOUNCEMENT : KFH LIBSHAR...: Hi,
Kindly attend below request:
Kindly upload the Libshara winner announcement on our corporate website (highlig... Zahir Abd Latif

June 13, 2018

11:52 Support #8614 (Work Completed-End life cycle): SCP ID :##4595##] : DESKMATE: New Hire Update: Hi,
Kindly attend below request:
Kindly update deskmate directory with the new hire info as follows:-
Refer SC... Zahir Abd Latif
09:23 Support #8613 (Work Completed-End life cycle): SCP ID :##4594##] : IFM Award Banner: Hi,
Kindly attend below request:
Kindly take down the IFM Award banner on the corporate website running banner,
... Zahir Abd Latif

June 12, 2018

12:03 Support #8606 (Work Completed-End life cycle): SCP ID :##4589##] : 2018 Eid Banner: Anonymous
11:49 Support #8610 (Work Completed-End life cycle): SCP ID :##4592##] : Libshara 2 Website Banner: Hi,
Kindly attend below request:
Kindly upload the Libshara 2 banner at our corporate website (make it the first ... Zahir Abd Latif

June 11, 2018

15:46 Support #8606 (Work Completed-End life cycle): SCP ID :##4589##] : 2018 Eid Banner: Hi,
Kindly attend below request:
kindly upload the 2018 Eid Banner at our KFH Website and make it as the first ba... Zahir Abd Latif
14:36 Support #8598 (Work Completed-End life cycle): SCP ID :##4587##] : Libshara TNC: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:35 Support #8595 (Work Completed-End life cycle): SCP ID :##4586##] : Old promos under “Latest Promo...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:34 Support #8590 (Work Completed-End life cycle): [SCP ID :##44584 ##] : 2018 Financial result: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:34 Support #8589 (Work Completed-End life cycle): [SCP ID :##4543 ##] : WEBSITE: HUMAN RESOURCES ENQ...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:33 Support #8588 (Work Completed-End life cycle): [SCP ID :##4582 ##] : Corporate banking deskmate u...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:33 Support #8556 (Work Completed-End life cycle): SCP ID :##4579##] : Muhammad Wafa Nokman: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:32 Support #8536 (Work Completed-End life cycle): SCP ID :##4576##] : KFH MURABAHAH PERSONAL FINANCI...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
14:31 Support #8448 (Closed - End of life cycle): [SCP ID :##4549##] : UNABLE TO ACTIVATE CUSTOMER KFH ...: Lizah, May 2, 2018 09:44 AM:-
Dear Shikin,
From our investigation, IB having DB issue which is not able to conn... Zahir Abd Latif
14:30 Support #8398 (Closed - End of life cycle): SCP ID :##4523##] : Vasco Token Upload: Hafiz, Apr 20, 2018 11:39 AM:-... Zahir Abd Latif
14:26 Support #8397 (Closed - End of life cycle): SCP ID :##4522##] : Disable Libshara Link: Hafiz,Apr 23, 2018 05:42 PM:-... Zahir Abd Latif
14:25 Support #8368 (Closed - End of life cycle): SCP ID :##4502##] : CMS PROBLEM - UNABLE TO APPROVE ...: Pending log file and no respond from user.
Issue closed in SCP. Zahir Abd Latif
13:45 Support #8457 (Closed - End of life cycle): SCP ID :##4558##] : To mask KFHOnline Account No: Lizahwati Basirun <lizahwati@penril.net>
May 23
to Tengku, Penril, Sufian, Mohammad, Mohd, leeyong.tan
Dear Sh... Zahir Abd Latif
12:09 Support #8457: SCP ID :##4558##] : To mask KFHOnline Account No: Dear Hafiz/Lizahwati,
Last info from Hafiz, 21 May 2018 at 14:37:- Still on testing.
Any update on this issue?
... Zahir Abd Latif

June 07, 2018

15:03 Support #8601 (Closed - End of life cycle): SCP ID :##4588##] : CMS MISSING TRANSACTION: Hi,
Kindly attend below request:
Customer has perform IBG transaction date 7/6/2018 amount of RM3,960.74,
Afte... Zahir Abd Latif

June 06, 2018

13:24 Support #8598 (Work Completed-End life cycle): SCP ID :##4587##] : Libshara TNC: Hi,
Kindly attend below request:
kindly update the terms and conditions file for Libshara draw at the corporate w... Zahir Abd Latif
09:04 Support #8595 (Work Completed-End life cycle): SCP ID :##4586##] : Old promos under “Latest Promo...: Hi,
Kindly attend below request:
Kindly remove the following old promos under “Latest Promotions” of our main cor... Zahir Abd Latif

June 05, 2018

12:14 Support #8590 (Work Completed-End life cycle): [SCP ID :##44584 ##] : 2018 Financial result: Hi Athira,
Kindly attend below request.... Nurul Akmal
11:29 Support #8589 (Work Completed-End life cycle): [SCP ID :##4543 ##] : WEBSITE: HUMAN RESOURCES ENQ...: Hi Athira,
Kindly attend below request.
https://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&display... Nurul Akmal
11:21 Support #8588 (Work Completed-End life cycle): [SCP ID :##4582 ##] : Corporate banking deskmate u...: Hi Athira,
Kindly attend below request.
Kindly update corporate banking deskmate info as follows
NAME TITLE ... Nurul Akmal

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B - Production Support » KFH Support

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July 03, 2018

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