Activity

From July 04, 2021 to August 02, 2021

August 02, 2021

17:48 Support #11802 (Closed - End of life cycle): [SCP ID :##5852##] : kfhib06 amber light prompted
Issue closed in SCP. Zahir Abd Latif
17:47 Support #11635 (Closed - End of life cycle): [SCP ID :##5811##] : kfhib13 - server amber light
Issue closed in SCP. Zahir Abd Latif
17:47 Support #11634 (Closed - End of life cycle): [SCP ID :##5810##] : kfhib14 - server down
Issue closed in SCP. Zahir Abd Latif
17:45 Support #12148 (Closed - End of life cycle): [SCP ID :##5940##] : Deskmate Update : End of employ...
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:45 Support #12139 (Closed - End of life cycle): [SCP ID :##5935##] : Deskmate Update : Staff Id Uplo...
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:44 Support #12138 (Closed - End of life cycle): [SCP ID :##5934##] : Deskmate Update : Staff Id Uplo...
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:44 Support #12131 (Closed - End of life cycle): [SCP ID :##5933##] : KFH Malaysia Buzz : July
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:43 Support #12072 (Closed - End of life cycle): [SCP ID :##5918##] : Deskmate Update : End of employ...
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:42 Support #12065 (Closed - End of life cycle): [SCP ID :##5917##] : Deskmate Update : Staff Id
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:42 Support #12062 (Closed - End of life cycle): [SCP ID :##5914##] : Deskmate Update : New Hire Update
Done by Lizahwati as per request.
Issue closed in SCP. Zahir Abd Latif
17:41 Support #12126 (Closed - End of life cycle): [SCP ID :##5932##] : Deskmate Update : Staff Directo...
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:40 Support #11849 (Closed - End of life cycle): [SCP ID :##5872##] : Deskmate Update : Staff directo...
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:39 Support #11842 (Closed - End of life cycle): [SCP ID :##5870##] : Deskmate Update : Staff Id Update
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:38 Support #11841 (Closed - End of life cycle): [SCP ID :##5869##] : Deskmate Update : New Hire Update
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:38 Support #11839 (Closed - End of life cycle): [SCP ID :##5868##] : Deskmate Update : Staff Id Uplo...
Done by Hafiz as per request.
Issue closed in SCP. Zahir Abd Latif
17:37 Support #11797 (Closed - End of life cycle): [SCP D :##5850##] : Deskmate Update : DOA Bankwide
Done by Lizahwati.
Issue closed in SCP. Zahir Abd Latif
17:36 Support #11696 (Closed - End of life cycle): [SCP ID :##5833##] : KFH Malaysia Buzz : April
Issue closed in SCP. Zahir Abd Latif
16:47 Support #12117 (Closed - End of life cycle): [SCP ID :##5928##] : kfhib02 down
Azraf, Aug 2, 2021:-... Zahir Abd Latif

July 30, 2021

09:56 Support #12148 (Closed - End of life cycle): [SCP ID :##5940##] : Deskmate Update : End of employ...
Hi,
Kindly attend below request:-
Please remove the following staff from the directory :
No.
Staff No.
N... Zahir Abd Latif

July 29, 2021

17:36 Support #12143 (Closed - End of life cycle): [SCP ID :##5938##] : KFHonline TAC issue
Hi,
Kindly attend below request:-
Customer able to receive the TAC but encountered an error as screenshot attache... Zahir Abd Latif

July 27, 2021

17:26 Support #12139 (Closed - End of life cycle): [SCP ID :##5935##] : Deskmate Update : Staff Id Uplo...
Hi,
Kindly attend below request:-
Please upload the following staff id:

Staff name : Farah Izzati binti ... Zahir Abd Latif
16:45 Support #12138 (Closed - End of life cycle): [SCP ID :##5934##] : Deskmate Update : Staff Id Uplo...
Hi,
Kindly attend below request:-
Please upload the following staff id:
Staff name : Ephrem Shem Gaing
Fil... Zahir Abd Latif
14:59 Support #12118 (Closed - End of life cycle): [SCP ID :##5929##] : No TAC Received
Kah Yan, Jul 23, 2021:-... Zahir Abd Latif

July 26, 2021

10:38 Support #12131 (Closed - End of life cycle): [SCP ID :##5933##] : KFH Malaysia Buzz : July
Hi,
Kindly attend below request:-
Kindly upload the #6 edition of KFH Malaysia BUZZ as follows:
File name : ... Zahir Abd Latif

July 22, 2021

12:46 Support #12126 (Closed - End of life cycle): [SCP ID :##5932##] : Deskmate Update : Staff Directo...
Hi,
Kindly attend below request:-
Kindly update the staff directory as follows:
1) To remove the following sta... Zahir Abd Latif

July 19, 2021

14:26 Support #12118 (Closed - End of life cycle): [SCP ID :##5929##] : No TAC Received
Hi,
Kindly attend below request:-
Customers called to inform that she did not receive SMS TAC no.

Custome... Zahir Abd Latif
09:36 Support #12117 (Closed - End of life cycle): [SCP ID :##5928##] : kfhib02 down
Hi,
Kindly attend below request:-
kfhib02 down with prompted flash light. refer to attachment
 Zahir Abd Latif

July 15, 2021

15:16 Support #12109 (Closed - End of life cycle): [SCP ID :##5926##] : Password save function for Andr...
Hi,
Kindly attend below request:-
Please check why our KFH Online allows to save password in Android web browser.... Zahir Abd Latif

July 12, 2021

15:22 Support #12019 (Closed - End of life cycle): [SCP ID :##5897##] : OFI CT issue for CCB
Issue closed in SCP. Zahir Abd Latif
15:21 Support #12077 (Closed - End of life cycle): [SCP ID :##5920##] : VAPT Inquiry
Issue closed in SCP. Zahir Abd Latif

July 09, 2021

12:25 Support #12019 (Pending Customer Feedback): [SCP ID :##5897##] : OFI CT issue for CCB
Hafiz, Jul 1, 2021:-... Zahir Abd Latif
12:22 Support #12077 (Pending Customer Feedback): [SCP ID :##5920##] : VAPT Inquiry
Kah Yan, Jul 8, 2021:-... Zahir Abd Latif

July 08, 2021

10:55 Support #12077 (Closed - End of life cycle): [SCP ID :##5920##] : VAPT Inquiry
Hi,
Kindly attend below request:-
Kindly assist to furnish below info requested by ITG team for VAPT / audit purp... Zahir Abd Latif

July 06, 2021

12:44 Support #12006 (Closed - End of life cycle): [SCP ID :##5893##] : Change Nostro Account
Issue closed in SCP. Zahir Abd Latif
12:42 Support #12005 (Closed - End of life cycle): [SCP ID :##5892##] : FPX 1C Issue
Deployment date is 8th July 2021 @ 12.30 midnight.
Issue closed in SCP. Zahir Abd Latif

July 05, 2021

17:30 Support #12072 (Closed - End of life cycle): [SCP ID :##5918##] : Deskmate Update : End of employ...
Hi,
Kindly attend below request:
Please remove the following staff from the Dekmate staff directory.
Staff N... Zahir Abd Latif
 

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