Activity

From July 19, 2021 to August 17, 2021

August 16, 2021

11:23 Support #11562 (Closed - End of life cycle): [SCP ID :##5772##] : BIB monthly report not availabl...
The user able to view the report now. Zahir Abd Latif
10:59 Change #11603 (Pending Customer Feedback): [SCP ID :##5794##] : IBG 2nd Validation - Paynet Requ...
Pending prod deployment on 27/08/2021. Lizahwati Basirun
10:52 Change #11501 (Closed - End of life cycle): [SCP ID :##5726##] : Collection Agent File - Tabung Haji
No update from KFH to proceed this CR. Lizahwati Basirun
10:28 Change #11594 (Closed - End of life cycle): [SCP ID :##5785##] : IBG Receiving File Information
No update from KFH to proceed this CR. Lizahwati Basirun
09:32 Support #12194 (Pending Customer Feedback): [SCP ID :##5952##] : VAPT and Source Code Review Fin...
Kah Yan confirmed that the Closed items are deployed to PROD Yap Kah Yan
09:24 Support #12194 (Closed - End of life cycle): [SCP ID :##5952##] : VAPT and Source Code Review Fi...
Hi,
Kindly attend below request:-
Please confirm if the attached "Closed" findings by Deloitte on the VAPT and so...
Zahir Abd Latif

August 13, 2021

17:35 Support #12193 (Closed - End of life cycle): [SCP ID :##5951##] : Deskmate Update : End of employ...
Hi,
Kindly attend below request:-
Please remove the following staff from Deskmate diretory:
No.
Staff No.
...
Zahir Abd Latif
17:27 Support #12192 (Closed - End of life cycle): [SCP ID :##5950##] : Deskmate Update : End of employ...
Hi,
Kindly attend below request:-
Please remove the following staff from Deskmate staff directory:
No.
St...
Zahir Abd Latif

August 09, 2021

15:32 Support #12172 (Pending Customer Feedback): [SCP ID :##5947##] : CMS - Bulk Payment Status not Ap...
Hafiz, Aug 5, 2021:-... Zahir Abd Latif

August 05, 2021

15:26 Support #12172 (Closed - End of life cycle): [SCP ID :##5947##] : CMS - Bulk Payment Status not A...
Hi,
Kindly attend below request:-
Please help to check on below.
Customer has performed Bulk Payment via CMS. Tr...
Zahir Abd Latif

August 04, 2021

17:41 Support #12163 (Closed - End of life cycle): [SCP ID :##5944##] : Deskmate Update
Hi,
Kindly attend below request:-
Kindly update the deskmate as follows:
1) Please upload the following staff ...
Zahir Abd Latif

August 02, 2021

17:48 Support #11802 (Closed - End of life cycle): [SCP ID :##5852##] : kfhib06 amber light prompted
Issue closed in SCP. Zahir Abd Latif
17:47 Support #11635 (Closed - End of life cycle): [SCP ID :##5811##] : kfhib13 - server amber light
Issue closed in SCP. Zahir Abd Latif
17:47 Support #11634 (Closed - End of life cycle): [SCP ID :##5810##] : kfhib14 - server down
Issue closed in SCP. Zahir Abd Latif
17:45 Support #12148 (Closed - End of life cycle): [SCP ID :##5940##] : Deskmate Update : End of employ...
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif
17:45 Support #12139 (Closed - End of life cycle): [SCP ID :##5935##] : Deskmate Update : Staff Id Uplo...
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif
17:44 Support #12138 (Closed - End of life cycle): [SCP ID :##5934##] : Deskmate Update : Staff Id Uplo...
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif
17:44 Support #12131 (Closed - End of life cycle): [SCP ID :##5933##] : KFH Malaysia Buzz : July
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif
17:43 Support #12072 (Closed - End of life cycle): [SCP ID :##5918##] : Deskmate Update : End of employ...
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif
17:42 Support #12065 (Closed - End of life cycle): [SCP ID :##5917##] : Deskmate Update : Staff Id
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif
17:42 Support #12062 (Closed - End of life cycle): [SCP ID :##5914##] : Deskmate Update : New Hire Update
Done by Lizahwati as per request.
Issue closed in SCP.
Zahir Abd Latif
17:41 Support #12126 (Closed - End of life cycle): [SCP ID :##5932##] : Deskmate Update : Staff Directo...
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif
17:40 Support #11849 (Closed - End of life cycle): [SCP ID :##5872##] : Deskmate Update : Staff directo...
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif
17:39 Support #11842 (Closed - End of life cycle): [SCP ID :##5870##] : Deskmate Update : Staff Id Update
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif
17:38 Support #11841 (Closed - End of life cycle): [SCP ID :##5869##] : Deskmate Update : New Hire Update
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif
17:38 Support #11839 (Closed - End of life cycle): [SCP ID :##5868##] : Deskmate Update : Staff Id Uplo...
Done by Hafiz as per request.
Issue closed in SCP.
Zahir Abd Latif
17:37 Support #11797 (Closed - End of life cycle): [SCP D :##5850##] : Deskmate Update : DOA Bankwide
Done by Lizahwati.
Issue closed in SCP.
Zahir Abd Latif
17:36 Support #11696 (Closed - End of life cycle): [SCP ID :##5833##] : KFH Malaysia Buzz : April
Issue closed in SCP. Zahir Abd Latif
16:47 Support #12117 (Closed - End of life cycle): [SCP ID :##5928##] : kfhib02 down
Azraf, Aug 2, 2021:-... Zahir Abd Latif

July 30, 2021

09:56 Support #12148 (Closed - End of life cycle): [SCP ID :##5940##] : Deskmate Update : End of employ...
Hi,
Kindly attend below request:-
Please remove the following staff from the directory :
No.
Staff No.
N...
Zahir Abd Latif

July 29, 2021

17:36 Support #12143 (Closed - End of life cycle): [SCP ID :##5938##] : KFHonline TAC issue
Hi,
Kindly attend below request:-
Customer able to receive the TAC but encountered an error as screenshot attache...
Zahir Abd Latif

July 27, 2021

17:26 Support #12139 (Closed - End of life cycle): [SCP ID :##5935##] : Deskmate Update : Staff Id Uplo...
Hi,
Kindly attend below request:-
Please upload the following staff id:

Staff name : Farah Izzati binti ...
Zahir Abd Latif
16:45 Support #12138 (Closed - End of life cycle): [SCP ID :##5934##] : Deskmate Update : Staff Id Uplo...
Hi,
Kindly attend below request:-
Please upload the following staff id:
Staff name : Ephrem Shem Gaing
Fil...
Zahir Abd Latif
14:59 Support #12118 (Closed - End of life cycle): [SCP ID :##5929##] : No TAC Received
Kah Yan, Jul 23, 2021:-... Zahir Abd Latif

July 26, 2021

10:38 Support #12131 (Closed - End of life cycle): [SCP ID :##5933##] : KFH Malaysia Buzz : July
Hi,
Kindly attend below request:-
Kindly upload the #6 edition of KFH Malaysia BUZZ as follows:
File name : ...
Zahir Abd Latif

July 22, 2021

12:46 Support #12126 (Closed - End of life cycle): [SCP ID :##5932##] : Deskmate Update : Staff Directo...
Hi,
Kindly attend below request:-
Kindly update the staff directory as follows:
1) To remove the following sta...
Zahir Abd Latif

July 19, 2021

14:26 Support #12118 (Closed - End of life cycle): [SCP ID :##5929##] : No TAC Received
Hi,
Kindly attend below request:-
Customers called to inform that she did not receive SMS TAC no.

Custome...
Zahir Abd Latif
09:36 Support #12117 (Closed - End of life cycle): [SCP ID :##5928##] : kfhib02 down
Hi,
Kindly attend below request:-
kfhib02 down with prompted flash light. refer to attachment
Zahir Abd Latif
 

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