Activity

From December 16, 2022 to January 14, 2023

January 13, 2023

16:51 Support #13384 (Pending Customer Feedback): [SCP ID :##6567##] : Housekeeping Procedure
Hafiz, Jan 12, 2023:-... Zahir Abd Latif
16:47 Support #13387 (Closed - End of life cycle): [SCP ID :##6569##] : Deskmate :Staff Directory Updat...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
16:47 Support #13388 (Closed - End of life cycle): [SCP ID :##6570##] : Deskmate :Azmi Rizal Phone number
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
10:08 Support #13366 (Closed - End of life cycle): [SCP ID :##6551##] : IBG Server out of memory
Issue closed in SCP. Zahir Abd Latif

January 11, 2023

11:55 Support #13388 (Closed - End of life cycle): [SCP ID :##6570##] : Deskmate :Azmi Rizal Phone number
Hi,
Kindly attend below request:-
Please update Mr. Azmi Rizal Zulkarnain phone number to 03-2168 0068 Zahir Abd Latif
11:02 Support #13325 (Closed - End of life cycle): [SCP ID :##6520##] : [FPX Transactions]: Issue with ...
Hafiz, Nov 21,2022:-... Zahir Abd Latif
10:59 Support #13242 (Closed - End of life cycle): [SCP ID :##6446##] : Full Beneficiary Name not capt...
Already follow up and still pending user to provide log file.
Will reopen this issue once we get the log file to pro... Zahir Abd Latif
10:45 Support #13271 (Closed - End of life cycle): [SCP ID :##6472##] : RPPWS Down - 14/10/2022
Hafiz, Oct 21, 2022:-... Zahir Abd Latif
10:43 Support #13377 (Closed - End of life cycle): [SCP ID :##6564##] : Deskmate :January Buzz & Staff ...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
10:43 Support #13376 (Closed - End of life cycle): [SCP ID :##6562##] : Deskmate Staff Directory : Staf...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
10:37 Support #13378 (Pending Customer Feedback): [SCP ID :##6565##] : IBG Transaction Failed
Hafiz, Jan 6, 2023:-... Zahir Abd Latif
09:54 Support #13387 (Closed - End of life cycle): [SCP ID :##6569##] : Deskmate :Staff Directory Updat...
Hi,
Kindly attend below request:-
Please update the Deskmate staff directory as follows:
1) Staff Movement - P... Zahir Abd Latif

January 10, 2023

11:56 Support #13366 (Pending Customer Feedback): [SCP ID :##6551##] : IBG Server out of memory
Hafiz, Jan 9, 2023 :-... Zahir Abd Latif

January 06, 2023

10:35 Support #13384 (Closed - End of life cycle): [SCP ID :##6567##] : Housekeeping Procedure
Hi,
Kindly attend below request:-
Below are total num_rows for main table in IB. Kindly advise on procedure to ho... Zahir Abd Latif

January 04, 2023

17:55 Support #13378 (Closed - End of life cycle): [SCP ID :##6565##] : IBG Transaction Failed
Hi,
Kindly attend below request:-
Transaction enable in IBG but 1 customer failed to receive the transaction.
At... Zahir Abd Latif
17:52 Support #13377 (Closed - End of life cycle): [SCP ID :##6564##] : Deskmate :January Buzz & Staff ...
Hi,
Kindly attend below request:-
1) Please upload the 2023 January Issue of KFHMB Buzz.
Please use the link b... Zahir Abd Latif
11:27 Support #13376 (Closed - End of life cycle): [SCP ID :##6562##] : Deskmate Staff Directory : Staf...
Hi,
Kindly attend below request:-
Please upload the following staff detail to the staff directory:
Staff ID ... Zahir Abd Latif

December 29, 2022

15:28 Support #13354 (Closed - End of life cycle): [SCP ID :##6540##] : SMS PIN issue
Kah Yan, Dec 13, 2022:-
Please find the patch at \\10.20.8.35\Internet Banking\20221213_SMS_WebService_Fixes
Co... Zahir Abd Latif
15:08 Support #13369 (Closed - End of life cycle): [SCP D :##6554##] : Deskmate :Staff Directory end of...
Done by Kah Yan.
Issue closed in SCP. Zahir Abd Latif
15:07 Support #13364 (Closed - End of life cycle): [SCP ID :##6549##] : Deskmate Staff Directory : Sta...
Done by Kah Yan.
Issue closed in SCP. Zahir Abd Latif
15:06 Support #13359 (Closed - End of life cycle): [SCP ID :##6544##] : Deskmate : Payroll 2023
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
15:05 Support #13349 (Closed - End of life cycle): [SCP ID :##6537##] : Deskmate :Staff Directory amend...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
15:05 Support #13346 (Closed - End of life cycle): [SCP ID :##6534##] : Deskmate :
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
15:04 Support #13344 (Closed - End of life cycle): [SCP ID :##6533##] : Deskmate Staff Directory : Staf...
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
15:03 Support #13340 (Closed - End of life cycle): [SCP ID :##6529##] : KFHMB BUZZ: November
Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif
15:01 Support #13335 (Closed - End of life cycle): [SCP ID :##6526##] : Deskmate :Staff Directory (24/1...
Done by Hafiz.
All tasks are completed except asyraf (picture is not provided).
Issue closed in SCP. Zahir Abd Latif
15:00 Support #13321 (Closed - End of life cycle): [SCP ID :##6516##] : Deskmate :Staff Photo
Done by Hafiz.
Issue closed in SCP.
 Zahir Abd Latif
14:59 Support #13311 (Closed - End of life cycle): [SCP ID :##6512##] : Deskmate :Staff Directory (Oper...
Done by Hafiz.
Issue closed in SCP.
 Zahir Abd Latif
14:58 Support #13304 (Closed - End of life cycle): [SCP ID :##6505##] : Deskmate :Staff Directory (03/1...
Done by Hafiz.
Issue closed in SCP.
 Zahir Abd Latif
14:56 Support #13301 (Closed - End of life cycle): [SCP ID :##6502##] : Deskmate :Staff Directory (28/...
Done by Hafiz.
Issue closed in SCP.
 Zahir Abd Latif
14:55 Support #13299 (Closed - End of life cycle): [SCP ID :##6500##] : KFHMB BUZZ: October
Done by Hafiz.
Issue closed in SCP.
 Zahir Abd Latif

December 28, 2022

10:15 Support #13369 (Closed - End of life cycle): [SCP D :##6554##] : Deskmate :Staff Directory end of...
Hi,
Kindly attend below request:-
Please remove the following staff details from the directory:
No.
Staff... Zahir Abd Latif

December 22, 2022

14:45 Support #13366 (Closed - End of life cycle): [SCP ID :##6551##] : IBG Server out of memory
Hi,
Kindly attend below request:-
Please further investigate as we notice IBG server will have the issue of "perm... Zahir Abd Latif

December 21, 2022

16:56 Support #13364 (Closed - End of life cycle): [SCP ID :##6549##] : Deskmate Staff Directory : Sta...
Hi,
Kindly attend below request:-
Please update the deskmate as follows:
1) Remove the following staff from ... Zahir Abd Latif

December 19, 2022

17:22 Support #13359 (Closed - End of life cycle): [SCP ID :##6544##] : Deskmate : Payroll 2023
Hi,
Kindly attend below request:-
Please update the 2022 Payroll table with the latest 2023 table as follows:
... Zahir Abd Latif
 

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