Activity
From December 18, 2022 to January 16, 2023
January 13, 2023
- 16:51 Support #13384 (Pending Customer Feedback): [SCP ID :##6567##] : Housekeeping Procedure
- Hafiz, Jan 12, 2023:-...
- 16:47 Support #13387 (Closed - End of life cycle): [SCP ID :##6569##] : Deskmate :Staff Directory Updat...
- Done by Hafiz.
Issue closed in SCP. - 16:47 Support #13388 (Closed - End of life cycle): [SCP ID :##6570##] : Deskmate :Azmi Rizal Phone number
- Done by Hafiz.
Issue closed in SCP. - 10:08 Support #13366 (Closed - End of life cycle): [SCP ID :##6551##] : IBG Server out of memory
- Issue closed in SCP.
January 11, 2023
- 11:55 Support #13388 (Closed - End of life cycle): [SCP ID :##6570##] : Deskmate :Azmi Rizal Phone number
- Hi,
Kindly attend below request:-
Please update Mr. Azmi Rizal Zulkarnain phone number to 03-2168 0068 - 11:02 Support #13325 (Closed - End of life cycle): [SCP ID :##6520##] : [FPX Transactions]: Issue with ...
- Hafiz, Nov 21,2022:-...
- 10:59 Support #13242 (Closed - End of life cycle): [SCP ID :##6446##] : Full Beneficiary Name not capt...
- Already follow up and still pending user to provide log file.
Will reopen this issue once we get the log file to pro... - 10:45 Support #13271 (Closed - End of life cycle): [SCP ID :##6472##] : RPPWS Down - 14/10/2022
- Hafiz, Oct 21, 2022:-...
- 10:43 Support #13377 (Closed - End of life cycle): [SCP ID :##6564##] : Deskmate :January Buzz & Staff ...
- Done by Hafiz.
Issue closed in SCP. - 10:43 Support #13376 (Closed - End of life cycle): [SCP ID :##6562##] : Deskmate Staff Directory : Staf...
- Done by Hafiz.
Issue closed in SCP. - 10:37 Support #13378 (Pending Customer Feedback): [SCP ID :##6565##] : IBG Transaction Failed
- Hafiz, Jan 6, 2023:-...
- 09:54 Support #13387 (Closed - End of life cycle): [SCP ID :##6569##] : Deskmate :Staff Directory Updat...
- Hi,
Kindly attend below request:-
Please update the Deskmate staff directory as follows:
1) Staff Movement - P...
January 10, 2023
- 11:56 Support #13366 (Pending Customer Feedback): [SCP ID :##6551##] : IBG Server out of memory
- Hafiz, Jan 9, 2023 :-...
January 06, 2023
- 10:35 Support #13384 (Closed - End of life cycle): [SCP ID :##6567##] : Housekeeping Procedure
- Hi,
Kindly attend below request:-
Below are total num_rows for main table in IB. Kindly advise on procedure to ho...
January 04, 2023
- 17:55 Support #13378 (Closed - End of life cycle): [SCP ID :##6565##] : IBG Transaction Failed
- Hi,
Kindly attend below request:-
Transaction enable in IBG but 1 customer failed to receive the transaction.
At... - 17:52 Support #13377 (Closed - End of life cycle): [SCP ID :##6564##] : Deskmate :January Buzz & Staff ...
- Hi,
Kindly attend below request:-
1) Please upload the 2023 January Issue of KFHMB Buzz.
Please use the link b... - 11:27 Support #13376 (Closed - End of life cycle): [SCP ID :##6562##] : Deskmate Staff Directory : Staf...
- Hi,
Kindly attend below request:-
Please upload the following staff detail to the staff directory:
Staff ID ...
December 29, 2022
- 15:28 Support #13354 (Closed - End of life cycle): [SCP ID :##6540##] : SMS PIN issue
- Kah Yan, Dec 13, 2022:-
Please find the patch at \\10.20.8.35\Internet Banking\20221213_SMS_WebService_Fixes
Co... - 15:08 Support #13369 (Closed - End of life cycle): [SCP D :##6554##] : Deskmate :Staff Directory end of...
- Done by Kah Yan.
Issue closed in SCP. - 15:07 Support #13364 (Closed - End of life cycle): [SCP ID :##6549##] : Deskmate Staff Directory : Sta...
- Done by Kah Yan.
Issue closed in SCP. - 15:06 Support #13359 (Closed - End of life cycle): [SCP ID :##6544##] : Deskmate : Payroll 2023
- Done by Hafiz.
Issue closed in SCP. - 15:05 Support #13349 (Closed - End of life cycle): [SCP ID :##6537##] : Deskmate :Staff Directory amend...
- Done by Hafiz.
Issue closed in SCP. - 15:05 Support #13346 (Closed - End of life cycle): [SCP ID :##6534##] : Deskmate :
- Done by Hafiz.
Issue closed in SCP. - 15:04 Support #13344 (Closed - End of life cycle): [SCP ID :##6533##] : Deskmate Staff Directory : Staf...
- Done by Hafiz.
Issue closed in SCP. - 15:03 Support #13340 (Closed - End of life cycle): [SCP ID :##6529##] : KFHMB BUZZ: November
- Done by Hafiz.
Issue closed in SCP. - 15:01 Support #13335 (Closed - End of life cycle): [SCP ID :##6526##] : Deskmate :Staff Directory (24/1...
- Done by Hafiz.
All tasks are completed except asyraf (picture is not provided).
Issue closed in SCP. - 15:00 Support #13321 (Closed - End of life cycle): [SCP ID :##6516##] : Deskmate :Staff Photo
- Done by Hafiz.
Issue closed in SCP.
- 14:59 Support #13311 (Closed - End of life cycle): [SCP ID :##6512##] : Deskmate :Staff Directory (Oper...
- Done by Hafiz.
Issue closed in SCP.
- 14:58 Support #13304 (Closed - End of life cycle): [SCP ID :##6505##] : Deskmate :Staff Directory (03/1...
- Done by Hafiz.
Issue closed in SCP.
- 14:56 Support #13301 (Closed - End of life cycle): [SCP ID :##6502##] : Deskmate :Staff Directory (28/...
- Done by Hafiz.
Issue closed in SCP.
- 14:55 Support #13299 (Closed - End of life cycle): [SCP ID :##6500##] : KFHMB BUZZ: October
- Done by Hafiz.
Issue closed in SCP.
December 28, 2022
- 10:15 Support #13369 (Closed - End of life cycle): [SCP D :##6554##] : Deskmate :Staff Directory end of...
- Hi,
Kindly attend below request:-
Please remove the following staff details from the directory:
No.
Staff...
December 22, 2022
- 14:45 Support #13366 (Closed - End of life cycle): [SCP ID :##6551##] : IBG Server out of memory
- Hi,
Kindly attend below request:-
Please further investigate as we notice IBG server will have the issue of "perm...
December 21, 2022
- 16:56 Support #13364 (Closed - End of life cycle): [SCP ID :##6549##] : Deskmate Staff Directory : Sta...
- Hi,
Kindly attend below request:-
Please update the deskmate as follows:
1) Remove the following staff from ...
December 19, 2022
- 17:22 Support #13359 (Closed - End of life cycle): [SCP ID :##6544##] : Deskmate : Payroll 2023
- Hi,
Kindly attend below request:-
Please update the 2022 Payroll table with the latest 2023 table as follows:
...
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