B - Production Support » KFH Support

February 03, 2023

12:25 Support #13410 (Pending Customer Feedback): [SCP ID :##6585##] : KFHMB BUZZ: February 2023

Done. Pending customer to verify. Lizahwati Basirun

12:24 Support #13407 (Pending Customer Feedback): [SCP ID :##6583##] : Deskmate :Staff Photo

Done. Pending customer to verify. Lizahwati Basirun

11:57 Support #13406 (Pending Customer Feedback): [SCP ID :##6582##] : Deskmate :Staff Directory (IT)

Done. Pending review and feedback Lizahwati Basirun

11:55 Support #13410 (Closed - End of life cycle): [SCP ID :##6585##] : KFHMB BUZZ: February 2023

Hi,
Kindly attend below request:-
Please upload the KFHMB BUZZ February 2023 issue in the deskmate.
The docume... Zahir Abd Latif

January 31, 2023

10:30 Support #13407 (Closed - End of life cycle): [SCP ID :##6583##] : Deskmate :Staff Photo

Hi,
Kindly attend below request:-
Please upload the following staff photo in the deskmate.
1) Rozana Binti Ram... Zahir Abd Latif

January 30, 2023

17:54 Support #13406 (Closed - End of life cycle): [SCP ID :##6582##] : Deskmate :Staff Directory (IT)

Hi,
Kindly attend below request:-
Please update the deskmate staff directory s follows:
1 IT directory - To up... Zahir Abd Latif

January 26, 2023

14:55 Support #13229 (System Integration Test): [SCP ID :##6433##] : No TAC number in SMS notification

SIT in progress Lizahwati Basirun

January 17, 2023

16:40 Support #13398 (Closed - End of life cycle): [SCP ID :##6578##] : Deskmate :Staff Directory (17/0...

Hi,
Kindly attend below request:-
Please update the deskmate staff directory as follows:
1) End of employment ... Zahir Abd Latif

January 13, 2023

16:51 Support #13384 (Pending Customer Feedback): [SCP ID :##6567##] : Housekeeping Procedure

Hafiz, Jan 12, 2023:-... Zahir Abd Latif

16:47 Support #13387 (Closed - End of life cycle): [SCP ID :##6569##] : Deskmate :Staff Directory Updat...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

16:47 Support #13388 (Closed - End of life cycle): [SCP ID :##6570##] : Deskmate :Azmi Rizal Phone number

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

10:08 Support #13366 (Closed - End of life cycle): [SCP ID :##6551##] : IBG Server out of memory

Issue closed in SCP. Zahir Abd Latif

January 11, 2023

11:55 Support #13388 (Closed - End of life cycle): [SCP ID :##6570##] : Deskmate :Azmi Rizal Phone number

Hi,
Kindly attend below request:-
Please update Mr. Azmi Rizal Zulkarnain phone number to 03-2168 0068 Zahir Abd Latif

11:02 Support #13325 (Closed - End of life cycle): [SCP ID :##6520##] : [FPX Transactions]: Issue with ...

Hafiz, Nov 21,2022:-... Zahir Abd Latif

10:59 Support #13242 (Closed - End of life cycle): [SCP ID :##6446##] : Full Beneficiary Name not capt...

Already follow up and still pending user to provide log file.
Will reopen this issue once we get the log file to pro... Zahir Abd Latif

10:45 Support #13271 (Closed - End of life cycle): [SCP ID :##6472##] : RPPWS Down - 14/10/2022

Hafiz, Oct 21, 2022:-... Zahir Abd Latif

10:43 Support #13377 (Closed - End of life cycle): [SCP ID :##6564##] : Deskmate :January Buzz & Staff ...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

10:43 Support #13376 (Closed - End of life cycle): [SCP ID :##6562##] : Deskmate Staff Directory : Staf...

Done by Hafiz.
Issue closed in SCP. Zahir Abd Latif

10:37 Support #13378 (Pending Customer Feedback): [SCP ID :##6565##] : IBG Transaction Failed

Hafiz, Jan 6, 2023:-... Zahir Abd Latif

09:54 Support #13387 (Closed - End of life cycle): [SCP ID :##6569##] : Deskmate :Staff Directory Updat...

Hi,
Kindly attend below request:-
Please update the Deskmate staff directory as follows:
1) Staff Movement - P... Zahir Abd Latif

January 10, 2023

11:56 Support #13366 (Pending Customer Feedback): [SCP ID :##6551##] : IBG Server out of memory

Hafiz, Jan 9, 2023 :-... Zahir Abd Latif