Activity
From December 06, 2023 to January 04, 2024
January 04, 2024
- 18:41 Support #13811 (Closed - End of life cycle): [SCP ID :##6906##] : Deskmate Staff Directory : Staf...
- Hi,
Kindly attend below request:-
Please add the following staff details in the directory:
Staff ID ... - 09:55 Support #13808 (Closed - End of life cycle): [SCP ID :##6904##] : Deskmate :KFHMB BUZZ - January ...
- Hi,
Kindly attend below request:-
Please upload January issue of BUZZ as follows:
Location: X:\Corporate Com...
January 03, 2024
- 10:12 Support #13787 (User Acceptance Test): [SCP ID :##6889##] : No Email Notification Received for IB...
- Root Cause
SMTP server IP hardcoded in class file.
Related to [Request ID :##6379##] : IBG Mail Server
Patch pro...
December 29, 2023
- 14:51 Support #13779 (Closed - End of life cycle): [SCP ID :##6884##] : JomPAY Issue - UAT
- Issue closed in SCP.
- 14:51 Support #13796 (Closed - End of life cycle): [SCP ID :##6896##] : Deskmate :Staff Directory (29/1...
- Done by Kar Chun.
Issue closed in SCP. - 14:49 Support #13794 (Closed - End of life cycle): [SCP ID :##6894##] : Deskmate :Staff Directory(27/12...
- Done by Kar Chun.
Issue closed in SCP. - 14:48 Support #13790 (Closed - End of life cycle): [SCP D :##6891##] : Deskmate :Staff Directory (21/12...
- Done By Hafiz.
Issue closed in SCP. - 09:28 Support #13796 (Closed - End of life cycle): [SCP ID :##6896##] : Deskmate :Staff Directory (29/1...
- Hi,
Kindly attend below request:-
Please amend sis Uzmawani Nasrah staff id to 23-1932
December 28, 2023
- 17:25 Support #13795 (Closed - End of life cycle): [SCP ID :##6895##] : EPF File Generated do not Conta...
- Hi,
Kindly attend below request:-
We received complaint from EPF and they stated that the EPF file received from ...
December 27, 2023
- 17:32 Support #13794 (Closed - End of life cycle): [SCP ID :##6894##] : Deskmate :Staff Directory(27/12...
- Hi,
Kindly attend below request:-
Please move Nor Izad bin Mamud to Corporate Strategic.
December 22, 2023
- 11:12 Support #13792 (Closed - End of life cycle): [SCP ID :##6892##] : Failed BIB First Time Login
- Hi,
Kindly attend below request:-
Seek for your assistance to check on customer failed to login for first time in...
December 21, 2023
- 17:22 Support #13790 (Closed - End of life cycle): [SCP D :##6891##] : Deskmate :Staff Directory (21/12...
- Hi,
Kindly attend below request:
Please amend the deskmate staff directory as follows:
1) To move U... - 17:09 Task #13746: FSD IBSCR2023004 KFH Online - Kill Switch Button
- i added on some details to improve the structure of words
December 19, 2023
- 14:05 Support #13788 (New - Begin Life Cycle): [SCP ID :##6890##] : Generate EPF File Manually
- Hi,
Kindly attend below request:-
Please help to generate EPF file manually from our testing environment as of tr...
December 18, 2023
- 16:14 Support #13787 (Work Completed-End life cycle): [SCP ID :##6889##] : No Email Notification Receiv...
- Hi,
Kindly attend below request:-
Need your advice and expertise to check on no email notification receive for RF... - 14:06 Support #13770 (Closed - End of life cycle): [SCP ID :##6882##] : IBG RFI WINDOW 5 DATED 06.12.20...
- Issue closed in SCP.
- 14:02 Support #13780 (Closed - End of life cycle): [SCP ID :##6885##] : IBG OFI Window 1 - Duplicate Re...
- Issue closed in SCP.
- 13:55 Support #13781 (Closed - End of life cycle): [SCP ID :##6886##] : CORUS Holiday Update for Year ...
- Issue closed in SCP.
- 13:51 Support #13760 (Closed - End of life cycle): [SCP ID :##6879##] : Deskmate :BIMIS Portal (NEW) - ...
- Issue closed in SCP.
- 13:41 Task #13746 (Development / Work In Progress): FSD IBSCR2023004 KFH Online - Kill Switch Button
- Hi Amir,
I have reviewed and updated the FSD. Please take a look again at the comments section that I put in the F... - 11:44 Support #13780 (Pending Customer Feedback): [SCP ID :##6885##] : IBG OFI Window 1 - Duplicate Ret...
- related to 13770, pending feedback on long term solution
- 11:43 Support #13779 (Pending Customer Feedback): [SCP ID :##6884##] : JomPAY Issue - UAT
- request KFH to check with JomPAY engine vendor
- 11:42 Support #13781 (Pending Customer Feedback): [SCP ID :##6886##] : CORUS Holiday Update for Year 2024
- Provided script to insert holiday
- 11:42 Support #13770 (Pending Customer Feedback): [SCP ID :##6882##] : IBG RFI WINDOW 5 DATED 06.12.202...
- Provided chronology and root cause, pending feedback on long term solution
- 11:41 Support #13760 (Pending Customer Feedback): [SCP ID :##6879##] : Deskmate :BIMIS Portal (NEW) - H...
- Done by Lizah on 8/12. Pending customer feedback.
December 11, 2023
- 01:30 Support #13781 (Closed - End of life cycle): [SCP ID :##6886##] : CORUS Holiday Update for Year ...
- Hi,
Kindly attend below request:-
We need to update CORUS calendar for 2024.
Kindly assist to provide the updat... - 11:49 Support #13744 (Closed - End of life cycle): [SCP ID :##6868##] : Deskmate :KFHMB BUZZ - DEC2023
- Issue closed in SCP.
- 11:48 Support #13578 (Closed - End of life cycle): [SCP ID :##6741##] : Reset Secure Pass PIN - Invalid...
- Issue closed in SCP.
- 11:47 Support #13747 (Closed - End of life cycle): [SCP ID :##6870##] : Deskmate Staff Directory : Staf...
- Issue closed in SCP.
- 11:46 Support #13754 (Closed - End of life cycle): [SCP ID :##6875##] : Deskmate :Staff Directory Updat...
- Issue closed in SCP.
- 11:45 Support #13768 (Closed - End of life cycle): [SCP ID :##6880##] : Deskmate :Staff Directory Updat...
- Issue closed in SCP.
- 11:43 Support #13780 (Closed - End of life cycle): [SCP ID :##6885##] : IBG OFI Window 1 - Duplicate Re...
- Hi,
Kindly attend below request:-
We found discrepancy between IBG settlement report and OFI NACHA record for IBG...
December 08, 2023
- 15:19 Support #13779 (Closed - End of life cycle): [SCP ID :##6884##] : JomPAY Issue - UAT
- Hi,
Kindly attend below request:-
Please help to check on the issue when performing JomPAY using new biller code ...
December 07, 2023
- 16:17 Task #13746 (Pending Review): FSD IBSCR2023004 KFH Online - Kill Switch Button
- 15:22 Support #13770 (Closed - End of life cycle): [SCP ID :##6882##] : IBG RFI WINDOW 5 DATED 06.12.20...
- Hi,
Kindly attend below request:-
Kindly investigate on why the crediting was triggered twice for window 5 06/12/... - 10:01 Support #13768 (Pending Customer Feedback): [SCP ID :##6880##] : Deskmate :Staff Directory Update...
- Done by Kahyan. Pending customer review and feedback.
December 06, 2023
- 17:55 Support #13768 (Closed - End of life cycle): [SCP ID :##6880##] : Deskmate :Staff Directory Updat...
- Hi,
Kindly attend below request:-
Plese update the following staff details in the directory as follows:
1) New... - 12:09 Support #13754 (Pending Customer Feedback): [SCP ID :##6875##] : Deskmate :Staff Directory Update...
- Done by Hafiz on 5/12/2023. Pending customer review and feedback.
- 12:08 Support #13747 (Pending Customer Feedback): [SCP ID :##6870##] : Deskmate Staff Directory : Staff...
- Done by Hafiz on 1/12/2023. Pending customer review and feedback.
- 11:49 Support #13760 (Closed - End of life cycle): [SCP ID :##6879##] : Deskmate :BIMIS Portal (NEW) - ...
- Hi,
Kindly attend below request:-
Please be informed that BIMIS HA will be go live on 11 Dec 2023
Please change ...
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