Activity

From December 11, 2023 to January 09, 2024

January 09, 2024

17:11 Change #13814 (Development / Work In Progress): [SCP ID :##6909##] : New DuitNow Special Characte...
Lizahwati Basirun
09:48 Support #13816 (Pending Customer Feedback): [SCP ID :##6911##] : Deskmate :Staff Photo
Done. Pending customer review and feedback. Lizahwati Basirun

January 08, 2024

17:50 Support #13816 (Closed - End of life cycle): [SCP ID :##6911##] : Deskmate :Staff Photo
Hi,
Kindly attend below request:-
Pls upload the following staff photo in the deskmate:
Nurul Najihah Binti ... Zahir Abd Latif
12:00 Support #13815 (Pending Customer Feedback): [SCP ID :##6910##] : Deskmate :2024 Payroll calendar
Done. Pending customer review and feedback. Lizahwati Basirun
11:13 Support #13815 (Closed - End of life cycle): [SCP ID :##6910##] : Deskmate :2024 Payroll calendar
Hi,
Kindly attend below request:-
Please update the 2023 Payroll calendar with the 2024 as follows:
Calendar... Zahir Abd Latif
10:30 Change #13588 (User Acceptance Test): [SCP ID :##6751##] : CR - MCMC Announcement SMS Template
Ongoing UAT Lizahwati Basirun
10:27 Change #13814 (User Acceptance Test): [SCP ID :##6909##] : New DuitNow Special Character Whitelis...
Hi,
Kindly attend below request:-
PayNet has introduced new special characters into the ReferenceSplChars field t... Zahir Abd Latif
09:27 Support #13811 (Pending Customer Feedback): [SCP ID :##6906##] : Deskmate Staff Directory : Staff...
Done by Hafiz on 5/1/2024. Pending customer review and feedback Lizahwati Basirun
09:25 Support #13808 (Pending Customer Feedback): [SCP ID :##6904##] : Deskmate :KFHMB BUZZ - January 2024
Done by Hafiz on 5/1/2024. Pending customer review and feedback Lizahwati Basirun

January 04, 2024

18:41 Support #13811 (Closed - End of life cycle): [SCP ID :##6906##] : Deskmate Staff Directory : Staf...
Hi,
Kindly attend below request:-
Please add the following staff details in the directory:
Staff ID ... Zahir Abd Latif
09:55 Support #13808 (Closed - End of life cycle): [SCP ID :##6904##] : Deskmate :KFHMB BUZZ - January ...
Hi,
Kindly attend below request:-
Please upload January issue of BUZZ as follows:
Location: X:\Corporate Com... Zahir Abd Latif

January 03, 2024

10:12 Support #13787 (User Acceptance Test): [SCP ID :##6889##] : No Email Notification Received for IB...
Root Cause
SMTP server IP hardcoded in class file.
Related to [Request ID :##6379##] : IBG Mail Server
Patch pro... Yap Kah Yan

December 29, 2023

14:51 Support #13779 (Closed - End of life cycle): [SCP ID :##6884##] : JomPAY Issue - UAT
Issue closed in SCP. Zahir Abd Latif
14:51 Support #13796 (Closed - End of life cycle): [SCP ID :##6896##] : Deskmate :Staff Directory (29/1...
Done by Kar Chun.
Issue closed in SCP. Zahir Abd Latif
14:49 Support #13794 (Closed - End of life cycle): [SCP ID :##6894##] : Deskmate :Staff Directory(27/12...
Done by Kar Chun.
Issue closed in SCP. Zahir Abd Latif
14:48 Support #13790 (Closed - End of life cycle): [SCP D :##6891##] : Deskmate :Staff Directory (21/12...
Done By Hafiz.
Issue closed in SCP. Zahir Abd Latif
09:28 Support #13796 (Closed - End of life cycle): [SCP ID :##6896##] : Deskmate :Staff Directory (29/1...
Hi,
Kindly attend below request:-
Please amend sis Uzmawani Nasrah staff id to 23-1932 Zahir Abd Latif

December 28, 2023

17:25 Support #13795 (Closed - End of life cycle): [SCP ID :##6895##] : EPF File Generated do not Conta...
Hi,
Kindly attend below request:-
We received complaint from EPF and they stated that the EPF file received from ... Zahir Abd Latif

December 27, 2023

17:32 Support #13794 (Closed - End of life cycle): [SCP ID :##6894##] : Deskmate :Staff Directory(27/12...
Hi,
Kindly attend below request:-
Please move Nor Izad bin Mamud to Corporate Strategic. Zahir Abd Latif

December 22, 2023

11:12 Support #13792 (Closed - End of life cycle): [SCP ID :##6892##] : Failed BIB First Time Login
Hi,
Kindly attend below request:-
Seek for your assistance to check on customer failed to login for first time in... Zahir Abd Latif

December 21, 2023

17:22 Support #13790 (Closed - End of life cycle): [SCP D :##6891##] : Deskmate :Staff Directory (21/12...
Hi,
Kindly attend below request:
Please amend the deskmate staff directory as follows:

1) To move U... Zahir Abd Latif
17:09 Task #13746: FSD IBSCR2023004 KFH Online - Kill Switch Button
i added on some details to improve the structure of words Bin Mior Kamarul Bahrain Amir Hakim

December 19, 2023

14:05 Support #13788 (New - Begin Life Cycle): [SCP ID :##6890##] : Generate EPF File Manually
Hi,
Kindly attend below request:-
Please help to generate EPF file manually from our testing environment as of tr... Zahir Abd Latif

December 18, 2023

16:14 Support #13787 (Work Completed-End life cycle): [SCP ID :##6889##] : No Email Notification Receiv...
Hi,
Kindly attend below request:-
Need your advice and expertise to check on no email notification receive for RF... Zahir Abd Latif
14:06 Support #13770 (Closed - End of life cycle): [SCP ID :##6882##] : IBG RFI WINDOW 5 DATED 06.12.20...
Issue closed in SCP. Zahir Abd Latif
14:02 Support #13780 (Closed - End of life cycle): [SCP ID :##6885##] : IBG OFI Window 1 - Duplicate Re...
Issue closed in SCP. Zahir Abd Latif
13:55 Support #13781 (Closed - End of life cycle): [SCP ID :##6886##] : CORUS Holiday Update for Year ...
Issue closed in SCP. Zahir Abd Latif
13:51 Support #13760 (Closed - End of life cycle): [SCP ID :##6879##] : Deskmate :BIMIS Portal (NEW) - ...
Issue closed in SCP. Zahir Abd Latif
13:41 Task #13746 (Development / Work In Progress): FSD IBSCR2023004 KFH Online - Kill Switch Button
Hi Amir,
I have reviewed and updated the FSD. Please take a look again at the comments section that I put in the F... Lizahwati Basirun
11:44 Support #13780 (Pending Customer Feedback): [SCP ID :##6885##] : IBG OFI Window 1 - Duplicate Ret...
related to 13770, pending feedback on long term solution Yap Kah Yan
11:43 Support #13779 (Pending Customer Feedback): [SCP ID :##6884##] : JomPAY Issue - UAT
request KFH to check with JomPAY engine vendor Yap Kah Yan
11:42 Support #13781 (Pending Customer Feedback): [SCP ID :##6886##] : CORUS Holiday Update for Year 2024
Provided script to insert holiday Yap Kah Yan
11:42 Support #13770 (Pending Customer Feedback): [SCP ID :##6882##] : IBG RFI WINDOW 5 DATED 06.12.202...
Provided chronology and root cause, pending feedback on long term solution Yap Kah Yan
11:41 Support #13760 (Pending Customer Feedback): [SCP ID :##6879##] : Deskmate :BIMIS Portal (NEW) - H...
Done by Lizah on 8/12. Pending customer feedback. Lizahwati Basirun

December 11, 2023

01:30 Support #13781 (Closed - End of life cycle): [SCP ID :##6886##] : CORUS Holiday Update for Year ...
Hi,
Kindly attend below request:-
We need to update CORUS calendar for 2024.
Kindly assist to provide the updat... Zahir Abd Latif
11:49 Support #13744 (Closed - End of life cycle): [SCP ID :##6868##] : Deskmate :KFHMB BUZZ - DEC2023
Issue closed in SCP. Zahir Abd Latif
11:48 Support #13578 (Closed - End of life cycle): [SCP ID :##6741##] : Reset Secure Pass PIN - Invalid...
Issue closed in SCP. Zahir Abd Latif
11:47 Support #13747 (Closed - End of life cycle): [SCP ID :##6870##] : Deskmate Staff Directory : Staf...
Issue closed in SCP. Zahir Abd Latif
11:46 Support #13754 (Closed - End of life cycle): [SCP ID :##6875##] : Deskmate :Staff Directory Updat...
Issue closed in SCP. Zahir Abd Latif
11:45 Support #13768 (Closed - End of life cycle): [SCP ID :##6880##] : Deskmate :Staff Directory Updat...
Issue closed in SCP. Zahir Abd Latif
11:43 Support #13780 (Closed - End of life cycle): [SCP ID :##6885##] : IBG OFI Window 1 - Duplicate Re...
Hi,
Kindly attend below request:-
We found discrepancy between IBG settlement report and OFI NACHA record for IBG... Zahir Abd Latif
 

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