Activity
From December 14, 2023 to January 12, 2024
January 12, 2024
- 13:56 Support #13795 (Pending Customer Feedback): [SCP ID :##6895##] : EPF File Generated do not Contai...
- suspected root cause: transaction is not committed so system unable to fetch data from tables.
action: provided fix ... - 13:51 Support #13792 (Pending Customer Feedback): [SCP ID :##6892##] : Failed BIB First Time Login
- 12:07 Support #13818 (Closed - End of life cycle): [SCP ID :##6913##] : Deskmate :Staff Directory (11/0...
- Done By Hafiz.
Issue closed in SCP. - 12:06 Support #13816 (Closed - End of life cycle): [SCP ID :##6911##] : Deskmate :Staff Photo
- Issue closed in SCP.
- 12:05 Support #13815 (Closed - End of life cycle): [SCP ID :##6910##] : Deskmate :2024 Payroll calendar
- Issue closed in SCP.
- 12:04 Support #13811 (Closed - End of life cycle): [SCP ID :##6906##] : Deskmate Staff Directory : Staf...
- Issue closed in SCP.
- 12:03 Support #13808 (Closed - End of life cycle): [SCP ID :##6904##] : Deskmate :KFHMB BUZZ - January ...
- Issue closed in SCP.
January 11, 2024
- 18:15 Support #13827 (Closed - End of life cycle): [SCP ID :##6915##] : Deskmate :Staff photo and Direc...
- Hi,
Kindly attend below request:-
Please update the deskmate as follows:
1) To upload Mohd Azam bin Nisa... - 10:02 Support #13818 (Closed - End of life cycle): [SCP ID :##6913##] : Deskmate :Staff Directory (11/0...
- Hi,
Kindly attend below request:-
Please update the deskmate directory as follows:
1) End of Employment - To r...
January 09, 2024
- 17:11 Change #13814 (Development / Work In Progress): [SCP ID :##6909##] : New DuitNow Special Characte...
- 09:48 Support #13816 (Pending Customer Feedback): [SCP ID :##6911##] : Deskmate :Staff Photo
- Done. Pending customer review and feedback.
January 08, 2024
- 17:50 Support #13816 (Closed - End of life cycle): [SCP ID :##6911##] : Deskmate :Staff Photo
- Hi,
Kindly attend below request:-
Pls upload the following staff photo in the deskmate:
Nurul Najihah Binti ... - 12:00 Support #13815 (Pending Customer Feedback): [SCP ID :##6910##] : Deskmate :2024 Payroll calendar
- Done. Pending customer review and feedback.
- 11:13 Support #13815 (Closed - End of life cycle): [SCP ID :##6910##] : Deskmate :2024 Payroll calendar
- Hi,
Kindly attend below request:-
Please update the 2023 Payroll calendar with the 2024 as follows:
Calendar... - 10:30 Change #13588 (User Acceptance Test): [SCP ID :##6751##] : CR - MCMC Announcement SMS Template
- Ongoing UAT
- 10:27 Change #13814 (User Acceptance Test): [SCP ID :##6909##] : New DuitNow Special Character Whitelis...
- Hi,
Kindly attend below request:-
PayNet has introduced new special characters into the ReferenceSplChars field t... - 09:27 Support #13811 (Pending Customer Feedback): [SCP ID :##6906##] : Deskmate Staff Directory : Staff...
- Done by Hafiz on 5/1/2024. Pending customer review and feedback
- 09:25 Support #13808 (Pending Customer Feedback): [SCP ID :##6904##] : Deskmate :KFHMB BUZZ - January 2024
- Done by Hafiz on 5/1/2024. Pending customer review and feedback
January 04, 2024
- 18:41 Support #13811 (Closed - End of life cycle): [SCP ID :##6906##] : Deskmate Staff Directory : Staf...
- Hi,
Kindly attend below request:-
Please add the following staff details in the directory:
Staff ID ... - 09:55 Support #13808 (Closed - End of life cycle): [SCP ID :##6904##] : Deskmate :KFHMB BUZZ - January ...
- Hi,
Kindly attend below request:-
Please upload January issue of BUZZ as follows:
Location: X:\Corporate Com...
January 03, 2024
- 10:12 Support #13787 (User Acceptance Test): [SCP ID :##6889##] : No Email Notification Received for IB...
- Root Cause
SMTP server IP hardcoded in class file.
Related to [Request ID :##6379##] : IBG Mail Server
Patch pro...
December 29, 2023
- 14:51 Support #13779 (Closed - End of life cycle): [SCP ID :##6884##] : JomPAY Issue - UAT
- Issue closed in SCP.
- 14:51 Support #13796 (Closed - End of life cycle): [SCP ID :##6896##] : Deskmate :Staff Directory (29/1...
- Done by Kar Chun.
Issue closed in SCP. - 14:49 Support #13794 (Closed - End of life cycle): [SCP ID :##6894##] : Deskmate :Staff Directory(27/12...
- Done by Kar Chun.
Issue closed in SCP. - 14:48 Support #13790 (Closed - End of life cycle): [SCP D :##6891##] : Deskmate :Staff Directory (21/12...
- Done By Hafiz.
Issue closed in SCP. - 09:28 Support #13796 (Closed - End of life cycle): [SCP ID :##6896##] : Deskmate :Staff Directory (29/1...
- Hi,
Kindly attend below request:-
Please amend sis Uzmawani Nasrah staff id to 23-1932
December 28, 2023
- 17:25 Support #13795 (Closed - End of life cycle): [SCP ID :##6895##] : EPF File Generated do not Conta...
- Hi,
Kindly attend below request:-
We received complaint from EPF and they stated that the EPF file received from ...
December 27, 2023
- 17:32 Support #13794 (Closed - End of life cycle): [SCP ID :##6894##] : Deskmate :Staff Directory(27/12...
- Hi,
Kindly attend below request:-
Please move Nor Izad bin Mamud to Corporate Strategic.
December 22, 2023
- 11:12 Support #13792 (Closed - End of life cycle): [SCP ID :##6892##] : Failed BIB First Time Login
- Hi,
Kindly attend below request:-
Seek for your assistance to check on customer failed to login for first time in...
December 21, 2023
- 17:22 Support #13790 (Closed - End of life cycle): [SCP D :##6891##] : Deskmate :Staff Directory (21/12...
- Hi,
Kindly attend below request:
Please amend the deskmate staff directory as follows:
1) To move U... - 17:09 Task #13746: FSD IBSCR2023004 KFH Online - Kill Switch Button
- i added on some details to improve the structure of words
December 19, 2023
- 14:05 Support #13788 (New - Begin Life Cycle): [SCP ID :##6890##] : Generate EPF File Manually
- Hi,
Kindly attend below request:-
Please help to generate EPF file manually from our testing environment as of tr...
December 18, 2023
- 16:14 Support #13787 (Work Completed-End life cycle): [SCP ID :##6889##] : No Email Notification Receiv...
- Hi,
Kindly attend below request:-
Need your advice and expertise to check on no email notification receive for RF... - 14:06 Support #13770 (Closed - End of life cycle): [SCP ID :##6882##] : IBG RFI WINDOW 5 DATED 06.12.20...
- Issue closed in SCP.
- 14:02 Support #13780 (Closed - End of life cycle): [SCP ID :##6885##] : IBG OFI Window 1 - Duplicate Re...
- Issue closed in SCP.
- 13:55 Support #13781 (Closed - End of life cycle): [SCP ID :##6886##] : CORUS Holiday Update for Year ...
- Issue closed in SCP.
- 13:51 Support #13760 (Closed - End of life cycle): [SCP ID :##6879##] : Deskmate :BIMIS Portal (NEW) - ...
- Issue closed in SCP.
- 13:41 Task #13746 (Development / Work In Progress): FSD IBSCR2023004 KFH Online - Kill Switch Button
- Hi Amir,
I have reviewed and updated the FSD. Please take a look again at the comments section that I put in the F... - 11:44 Support #13780 (Pending Customer Feedback): [SCP ID :##6885##] : IBG OFI Window 1 - Duplicate Ret...
- related to 13770, pending feedback on long term solution
- 11:43 Support #13779 (Pending Customer Feedback): [SCP ID :##6884##] : JomPAY Issue - UAT
- request KFH to check with JomPAY engine vendor
- 11:42 Support #13781 (Pending Customer Feedback): [SCP ID :##6886##] : CORUS Holiday Update for Year 2024
- Provided script to insert holiday
- 11:42 Support #13770 (Pending Customer Feedback): [SCP ID :##6882##] : IBG RFI WINDOW 5 DATED 06.12.202...
- Provided chronology and root cause, pending feedback on long term solution
- 11:41 Support #13760 (Pending Customer Feedback): [SCP ID :##6879##] : Deskmate :BIMIS Portal (NEW) - H...
- Done by Lizah on 8/12. Pending customer feedback.
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