B - Production Support » Maybank Support » Maybank Custody Support

March 16, 2015

09:18 Support #5244 (Closed - End of life cycle): [SCP ID :##2613##] : eCustody Shareholdings reports o...

Issue closed in SCP.
Refer email : Re: [Request ID :##2613##] : eCustody Shareholdings reports on market value. Zahir Abd Latif

March 13, 2015

14:53 Support #5244 (Pending Customer Feedback): [SCP ID :##2613##] : eCustody Shareholdings reports on...

Ong Wei Kuan

14:53 Support #5244 (Development / Work In Progress): [SCP ID :##2613##] : eCustody Shareholdings repor...

Information provided to customer already. Support case closed. Ong Wei Kuan

March 12, 2015

19:18 Support #5244 (Closed - End of life cycle): [SCP ID :##2613##] : eCustody Shareholdings reports o...

Hi Wei Quan
Kindly asist below... Ahmad Hazri

March 06, 2015

17:50 Task #1887 (Closed - End of life cycle): Cash Account Enquiry Batch mode

Zahir Abd Latif

17:46 Task #1887 (Work Completed-End life cycle): Cash Account Enquiry Batch mode

Hi Zahir,
Cash Account Enquiry already delivered to bank, and migrated to production in last year. Please assist t... Ong Wei Kuan

17:41 Support #5174 (Closed - End of life cycle): [SCP ID :##2566##] : Daily Report Scheduler on email.

Issue closed in SCP.
Refer email: Re: [Request ID :##2566##] : Daily Report Scheduler on email Zahir Abd Latif

March 05, 2015

09:49 Support #5207 (Closed - End of life cycle): [SCP ID :##2601##] : Weekly and Monthly Report schedu...

Issue closed in SCP.
Refer email: Re: [Request ID :##2601##] : Weekly and Monthly Report scheduler via email Zahir Abd Latif

March 03, 2015

13:24 Support #5207 (Pending Customer Feedback): [SCP ID :##2601##] : Weekly and Monthly Report schedul...

Root Cause :-
-Current system will always check for the future date data, which the data will not exist in the datab... Ong Wei Kuan

11:54 Support #5174: [SCP ID :##2566##] : Daily Report Scheduler on email.

Hi Zahir,
All issues related to this daily report case had been solved. Pending user to test and verify. Ong Wei Kuan

11:34 Support #5188 (Closed - End of life cycle): [SCP ID :##2582##] : Message shown incorrectly on s...

Issue closed in SCP.
Refer email: Re: [Request ID :##2582##] : Message shown incorrectly on screen when download RP... Zahir Abd Latif

11:28 Support #5207 (Closed - End of life cycle): [SCP ID :##2601##] : Weekly and Monthly Report schedu...

Hi,
Kindly attend below request:... Zahir Abd Latif

March 02, 2015

09:58 Support #5188 (Pending Customer Feedback): [SCP ID :##2582##] : Message shown incorrectly on sc...

Issue had been solved by Najmi on 26-02-2015.
Root Cause :
-IBBusinessExceptionResources.properties in production... Ong Wei Kuan