B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

March 13, 2015

12:32 Bug #5222 (Internal Testing): [SCP ID :##2604##] : M2U RMBP : SKN FAV ERROR.

Hi Toomy,
Favourite RTGS encounters error when reacing confirm page because mobile app does not send the fromAccou... Rayvandy Gabbytian

March 12, 2015

19:15 Bug #5222: [SCP ID :##2604##] : M2U RMBP : SKN FAV ERROR.

Hi Gabby,
* Attach The Test Script for this issue in RMBP Mobile all done.
* Not yet with screen shot for Fav SKN... Saputra Febhy Toomy

13:40 Bug #5222: [SCP ID :##2604##] : M2U RMBP : SKN FAV ERROR.

Gabby,
Untuk hasil test terakhir :
* Fav SKN Later -> Keep loading.
* Fav RTGS Now -> System currently unavail... Saputra Febhy Toomy

12:27 Bug #5222: [SCP ID :##2604##] : M2U RMBP : SKN FAV ERROR.

Hi Gabby,
* This almost done for testing just need to retest again in Transfer Now : Open & Fav SKN/RTGS.
* For t... Saputra Febhy Toomy

12:13 Bug #5222 (Development / Work In Progress): [SCP ID :##2604##] : M2U RMBP : SKN FAV ERROR.

Saputra Febhy Toomy

March 11, 2015

18:30 Bug #5222: [SCP ID :##2604##] : M2U RMBP : SKN FAV ERROR.

Toomy,
Kindly update this case asap, as there will be migration this Friday. Please inform if there's any showstop... Rayvandy Gabbytian

18:15 Bug #5216 (Pending Customer Feedback): [SCP ID :##2603##] : MSS RMBP : Cant add payee Other Bank ...

Chee Onn,
Thanks for fixing this issue and informing Pak Wahyu back on Friday 6th March 2015.
Dear Zahir,
You ma... Rayvandy Gabbytian

March 10, 2015

20:05 Bug #5222: [SCP ID :##2604##] : M2U RMBP : SKN FAV ERROR.

Hi Gabby,
* For the test script already done not yet for screen shot.
* Need to retest again to got the new scree... Saputra Febhy Toomy

March 09, 2015

13:19 Bug #5222 (Internal Testing): [SCP ID :##2604##] : M2U RMBP : SKN FAV ERROR.

Case is reopened by Pak Wahyu in email: RE: [Request ID :##2604##] : M2U RMBP : SKN FAV ERROR. Email trace is as atta... Rayvandy Gabbytian

March 06, 2015

17:05 Bug #5216 (Internal Testing): [SCP ID :##2603##] : MSS RMBP : Cant add payee Other Bank Credit Card.

Dear Gabby,
Please refer below for the root cause and solution.
+Root Couse:+
DB2 auto generated engine for ta... Ngoh Chee Onn

09:21 Bug #5201 (Closed - End of life cycle): [SCP ID :##2595##] : M2U RMBP : Error payment using CC

Issue closed in SCP. Zahir Abd Latif

March 05, 2015

21:35 Bug #5216: [SCP ID :##2603##] : MSS RMBP : Cant add payee Other Bank Credit Card.

Hi Chee Onn,
Need your help to investigate the issue in MSS. I try to debug *IBSSCreatePayeeService* but can't fin... Rayvandy Gabbytian

21:19 Bug #5199 (Pending Customer Feedback): [SCP ID :##2592##] : SKN , MSS, SI issue.

Rayvandy Gabbytian

21:18 Bug #5199: [SCP ID :##2592##] : SKN , MSS, SI issue.

Update for item #2:
This has been deployed at Restful RMBP SIT Only. Screen capture as attached. Rayvandy Gabbytian

19:09 Bug #5222 (Pending Customer Feedback): [SCP ID :##2604##] : M2U RMBP : SKN FAV ERROR.

Deployed to SIT only. I alaredy asked Pak Wahyu to test in SIT.
*Root cause:*
- Result page demands effective dat... Rayvandy Gabbytian

19:06 Bug #5201: [SCP ID :##2595##] : M2U RMBP : Error payment using CC

Dear Zahir,
Based on email: Re: [Request ID :##2595##] : M2U RMBP : Error payment using CC, can you help to close ... Rayvandy Gabbytian

17:35 Task #5193 (Closed - End of life cycle): [SCP ID :##2585##] : Length Character Validation for Fav...

Issue closed in SCP. Zahir Abd Latif

17:33 Task #5200 (Closed - End of life cycle): [SCP ID :##2593##] : trx from browser device consider as...

Issue closed in SCP. Zahir Abd Latif

17:32 Bug #5202 (Closed - End of life cycle): [SCP ID :##2596##] : M2U RMBP : Favorite Bill Payment

Issue closed in SCP. Zahir Abd Latif

17:14 Task #5193 (Pending Customer Feedback): [SCP ID :##2585##] : Length Character Validation for Fav ...

Dear Zahir,
Based on the feedback from Wahyu in email: RE: [Request ID :##2585##] : Length Character Validation fo... Rayvandy Gabbytian

17:11 Task #5200 (Pending Customer Feedback): [SCP ID :##2593##] : trx from browser device consider as ...

Rayvandy Gabbytian

17:10 Bug #5202 (Pending Customer Feedback): [SCP ID :##2596##] : M2U RMBP : Favorite Bill Payment

Rayvandy Gabbytian

17:07 Bug #5222 (Development / Work In Progress): [SCP ID :##2604##] : M2U RMBP : SKN FAV ERROR.

Rayvandy Gabbytian

12:04 Bug #5222 (Work Completed-End life cycle): [SCP ID :##2604##] : M2U RMBP : SKN FAV ERROR.

Hi,
Kindly attend below request:... Zahir Abd Latif

11:11 Bug #5216 (Closed - End of life cycle): [SCP ID :##2603##] : MSS RMBP : Cant add payee Other Bank...

Hi,
Kindly attend below request:... Zahir Abd Latif

February 25, 2015

21:09 Bug #5199: [SCP ID :##2592##] : SKN , MSS, SI issue.

Update for item #3:
3. for SI trx displaying wrong effective date in logout summary and MSS > cust trx enquiry, cu... Rayvandy Gabbytian

21:08 Bug #5201 (Pending Customer Feedback): [SCP ID :##2595##] : M2U RMBP : Error payment using CC

Pending for Pak Wahyu feedback for host returns error 96 (System Malfunction, screen capture attached). Rayvandy Gabbytian

21:06 Bug #5201 (Finished Development): [SCP ID :##2595##] : M2U RMBP : Error payment using CC

Rayvandy Gabbytian

21:05 Bug #5201 (Development / Work In Progress): [SCP ID :##2595##] : M2U RMBP : Error payment using CC

*Root Cause:*
Favourite Utility Bill Payment using CC sends 016 instead of 360 at fromAccountNo
*Solution:*
- Pu... Rayvandy Gabbytian

14:12 Task #5193 (System Integration Test): [SCP ID :##2585##] : Length Character Validation for Fav FC...

I already informed Pak Wahyu on 24th February 2015 to perform SIT as per attached screen capture. Rayvandy Gabbytian

14:07 Task #5193 (Finished Development): [SCP ID :##2585##] : Length Character Validation for Fav FCR Trf

I have done changes for Destination Account (only cater for 17 char) this should be 34 character. This has bene deplo... Rayvandy Gabbytian

14:03 Bug #5202 (System Integration Test): [SCP ID :##2596##] : M2U RMBP : Favorite Bill Payment

I already informed Pak Wahyu on 25th February 2014 to perform SIT.
Thank you. Rayvandy Gabbytian

13:53 Bug #5202 (Finished Development): [SCP ID :##2596##] : M2U RMBP : Favorite Bill Payment

*Root Cause:*
- Debug was turned on
*Solution:*
- Turn off the debug Rayvandy Gabbytian

13:50 Bug #5202 (Development / Work In Progress): [SCP ID :##2596##] : M2U RMBP : Favorite Bill Payment

Rayvandy Gabbytian

11:09 Bug #5202 (Closed - End of life cycle): [SCP ID :##2596##] : M2U RMBP : Favorite Bill Payment

Hi,
Kindly attend below request:... Zahir Abd Latif

11:03 Bug #5201 (Closed - End of life cycle): [SCP ID :##2595##] : M2U RMBP : Error payment using CC

Hi,
Kindly attend below request:... Zahir Abd Latif

February 24, 2015

19:25 Task #5193 (Development / Work In Progress): [SCP ID :##2585##] : Length Character Validation for...

Feedback from Pak Wahyu on 24th February 2015.
> For beneficiary name, address1, address2, address3 allready corre... Rayvandy Gabbytian

19:18 Task #5200 (System Integration Test): [SCP ID :##2593##] : trx from browser device consider as mo...

Rayvandy Gabbytian

19:17 Bug #5199: [SCP ID :##2592##] : SKN , MSS, SI issue.

Below is the update of this Case ID:
1. in SKN/RTGS in M2U/RMBP not sending Fee Account No
Found out and solved t... Rayvandy Gabbytian

19:09 Task #5200 (Pending Customer Feedback): [SCP ID :##2593##] : trx from browser device consider as ...

Rayvandy Gabbytian

19:08 Task #5200 (Finished Development): [SCP ID :##2593##] : trx from browser device consider as mobil...

Deployed to SIT, informed pak wahyu in email Re: [Request ID :##2593##] : trx from browser device consider as mobile ... Rayvandy Gabbytian

18:41 Task #5200 (Development / Work In Progress): [SCP ID :##2593##] : trx from browser device conside...

*Root Cause:*
- When customer preforms transaction from mobile browser (safari mobile, chrome mobile, etc), the syst... Rayvandy Gabbytian

16:46 Task #5200 (Closed - End of life cycle): [SCP ID :##2593##] : trx from browser device consider as...

Hi,
Kindly attend below request:... Zahir Abd Latif

15:54 Bug #5199 (Development / Work In Progress): [SCP ID :##2592##] : SKN , MSS, SI issue.

Dear all,
I am currently looking into this issue.
Thank you. Rayvandy Gabbytian

15:52 Task #5193 (Pending Customer Feedback): [SCP ID :##2585##] : Length Character Validation for Fav ...

On 24th February 2015, I have asked Pak Wahyu whether the item can be closed since it is already in production RMBP.
... Rayvandy Gabbytian

15:48 Task #5193 (Finished Development): [SCP ID :##2585##] : Length Character Validation for Fav FCR Trf

Dear all,
Said validation changes have been installed into RMBP SIT environment on 17th February 2015.
Area to ... Rayvandy Gabbytian

15:46 Support #5103 (Pending Customer Feedback): [SCP ID :##2528##] : create parameter for adm fee bi...

Dear all,
Based on my email on 10th February 2015, the business team need to send us the formal request since this... Rayvandy Gabbytian

15:32 Bug #5199 (Closed - End of life cycle): [SCP ID :##2592##] : SKN , MSS, SI issue.

Hi,
Kindly attend below request:... Zahir Abd Latif

February 16, 2015

18:05 Task #5193 (Closed - End of life cycle): [SCP ID :##2585##] : Length Character Validation for Fav...

Hi,
Kindly attend below request:... Zahir Abd Latif