B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

April 05, 2017

11:28 Support #7367 (Closed - End of life cycle): [Request ID :##3775##] : OPG & MSS issue

Hi Gabby
Kindly attend below issue
1. Text in TAC box is not display all text.
2. will get error "System is curr... Ahmad Hazri

April 03, 2017

09:17 Support #7284 (Closed - End of life cycle): [SCP ID :##3729##] : guidance parameter and query Bil...

Issue closed in SCP. Zahir Abd Latif

March 31, 2017

16:28 Support #7339 (Pending Customer Feedback): [SCP ID :##3753##] : M2U not sending mail notification...

Dear Zahir,
I have replied to Wahyu via email as follows. Now we are waiting for his feedback.
Since this is the ... Rayvandy Gabbytian

16:19 Support #7296 (Pending Customer Feedback): [SCP ID :##3737##] M2U missing value voucher amount

Rayvandy Gabbytian

16:18 Support #7296 (Development / Work In Progress): [SCP ID :##3737##] M2U missing value voucher amount

Dear Zahir,
My update to Wahyu as follows via:
Email subject: Re: [Request ID :##3737##] : M2U missing value vouc... Rayvandy Gabbytian

12:55 Support #7221: [SCP ID :##3692##] : RMBP Virtual Account validation max length

Dear Tommy,
1. please perform test for this fixes,
2. create test document,
3. Get approval from Amy & Kak Haida... Rayvandy Gabbytian

12:53 Support #7284 (Pending Customer Feedback): [SCP ID :##3729##] : guidance parameter and query Bill...

This case has been closed by 21st March 2017.
Root cause:
1. Based on IT info, scheduler not running,
2. Some fi... Rayvandy Gabbytian

12:47 Support #7235 (Internal Testing): [SCP ID :##3698##] : RMBP virtual account display undefined if ...

Dear Tommy,
1. Ask Chee Onn how to test,
2. please perform test for this fixes,
3. create test document,
4. Get... Rayvandy Gabbytian

12:43 Support #7098 (Pending Customer Feedback): [SCP ID :##3645##] : RMBP APK warning from playstore

Dear Zahir,
As per latest update, IBM is still investigating the issue with lib PNG and Open SSL matters. So this ... Rayvandy Gabbytian

March 30, 2017

09:37 Support #7339 (Closed - End of life cycle): [SCP ID :##3753##] : M2U not sending mail notificatio...

Hi,
Kindly attend below request:
please as check as M2U not sending mail notification after TD transaction,
Zahir Abd Latif

March 24, 2017

09:54 Support #7311 (Work Completed-End life cycle): [SCP ID :##3743##] : M2U Issue payment Zakat

Hi,
Kindly attend below request:
please help to check for issue while doing payment biller Zakat. Zahir Abd Latif

March 23, 2017

15:14 Support #7235: [SCP ID :##3698##] : RMBP virtual account display undefined if get RC 96

Hi Gabby,
This fixed had been delivery together with the TD interest rate in the last email.
Thank you.
Ngoh Chee Onn

March 22, 2017

09:58 Support #7296 (Closed - End of life cycle): [SCP ID :##3737##] M2U missing value voucher amount

Hi,
Kindly attend below request.
Please use below step to re create
1. click Menu purchase and proceed step ... Zahir Abd Latif

March 21, 2017

14:43 Support #7235 (Development / Work In Progress): [SCP ID :##3698##] : RMBP virtual account display...

Hi Gabby,
Please refer below for the root cause and resolution.
Root cause: Wrong response code mapping for inval... Ngoh Chee Onn

09:40 Support #7098: [SCP ID :##3645##] : RMBP APK warning from playstore

Dear Gabby/Team,
Any update on this issue?
Please do update whether I can close this case.
Thanks. Zahir Abd Latif

09:39 Support #7091: [Request ID :##3641##] : MSS cust trx enquiry maybank cc payment

Dear Gabby/Team,
Any update on this issue?
Please do update whether I can close this case.
Thanks. Zahir Abd Latif

March 20, 2017

11:10 Support #7284 (Closed - End of life cycle): [SCP ID :##3729##] : guidance parameter and query Bil...

Hi,
Kindly attend below request:
Please Help to provide
query and parameter to generate Biller recon file Zahir Abd Latif

March 15, 2017

16:42 Support #7271 (Work Completed-End life cycle): [SCP ID :##3717##] : MSS Merchant Maintenance not ...

Hi Tommy
Please attend below case:... Ahmad Hazri

10:41 Support #7267 (Work Completed-End life cycle): [SCP ID :##3714##] : RMBP mobile reload issue IOS

Hi Tommy
Kindly attend below issue... Ahmad Hazri