B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

December 11, 2017

11:35 Support #8005 (Pending Customer Feedback): SCP ID :##4226##] : RMBP fav Postpaid error

Delivered the patch to bank on 30th October 2017. Rayvandy Gabbytian

11:33 Support #8076 (Dropped-End of life cycle): SCP ID :##4286##] : [M2U] Transaction Ref. no ALWAYS ...

This item is dropped, because no further feedback from Paulus. Refer to email. Rayvandy Gabbytian

December 07, 2017

14:40 Support #8122 (Closed - End of life cycle): SCP ID :##4319##] : RMBP Down

Hi,
Kindly attend below request:
please find attached log files
Zahir Abd Latif

November 30, 2017

14:48 Support #8109 (Closed - End of life cycle): SCP ID :##4308 ##] : M2U Slowly - make other session...

Hi Gabby,
Kindly attend below request.... Nurul Akmal

November 29, 2017

11:28 Support #8100 (Pending Customer Feedback): SCP ID :##4299##] : FTL Problem

Update by Chee Onn on 28th November 2017 ~10:00AM... Rayvandy Gabbytian

11:14 Support #8105 (Work Completed-End life cycle): SCP ID :##4304##] : FTL - Bind SMS Token Issue

Hi Chee On,
Kindly attend below request.
we have question about customer id when request TAC in FTL is differen... Nurul Akmal

November 28, 2017

10:50 Support #8036: SCP ID :##4249##] : [RMBP] JVM high and Http error

Dear Gabby,
Any update on this issue?
Please do update whether I can close this case.
Thanks. Zahir Abd Latif

09:37 Support #8101 (Closed - End of life cycle): SCP ID :##4300##] : FTL - Credit Card

Hi,
Kindly attend below request:
Please investigate this issue, ‘Layanan tidak tesedia’ shows up when FTL using c... Zahir Abd Latif

09:34 Support #8100 (Closed - End of life cycle): SCP ID :##4299##] : FTL Problem

Hi,
Kindly attend below request:
We Got complain on FTL

Customer got "Layanan Tidak Tersedia" when doing regi... Zahir Abd Latif

November 27, 2017

11:13 Support #8095 (Work Completed-End life cycle): SCP ID :##4296##] : Problem M2U Login

Rayvandy Gabbytian

11:12 Support #8095: SCP ID :##4296##] : Problem M2U Login

Bella replied on 24th November 2017 18:16:... Rayvandy Gabbytian

November 24, 2017

16:27 Support #8095 (Work Completed-End life cycle): SCP ID :##4296##] : Problem M2U Login

Hi,
Kindly attend below request:
Some of our customer failed on login, bellow is the log
please help to investig... Zahir Abd Latif

November 21, 2017

09:46 Support #7983 (Closed - End of life cycle): SCP ID :##4211##] : M2U FTL issue

Tommy, Nov 15, 2017 02:31 PM:-... Zahir Abd Latif

November 20, 2017

10:52 Support #8076 (Dropped-End of life cycle): SCP ID :##4286##] : [M2U] Transaction Ref. no ALWAYS ...

Hi,
Kindly attend below request:
please your support to fix the issue that M2U transaction Ref. No "COOLPAY/123/2... Zahir Abd Latif