B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

February 18, 2019

12:20 Support #9537 (Closed - End of life cycle): SCP ID :##4874##] : Emoney transfer problem via favou...

Hi,
Kindly attend below request:
Since this problem occur only on production, please info what file to check. is ... Zahir Abd Latif

February 12, 2019

20:12 Support #9467 (Pending Customer Feedback): SCP ID :##4868##] : Email content problem on emoney tr...

Already fixed in SIT waiting for user to test Tommy Arryandy

15:35 Support #9299 (Dropped-End of life cycle): SCP ID :##4843 ## : MSS OPG - not sending email & sms ...

Dear Zahir,
This item is dropped because this is not a production issue. Also Maybank Indonesia does not subscribe... Rayvandy Gabbytian

February 11, 2019

13:22 Support #9421 (Work Completed-End life cycle): SCP ID :##4863##] : Fave PLN Postpaid

Close Enhancement Already Deployed To Production on 31 January 2019 Tommy Arryandy

February 08, 2019

15:26 Support #9467 (Closed - End of life cycle): SCP ID :##4868##] : Email content problem on emoney t...

Hi,
Kindly attend below request:
please refer to attachment Zahir Abd Latif

09:29 Support #9408: SCP ID :##4857##] : Service Notif tidak muncul setiap aplikasi RMBP di buka

Dear Adit,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. Zahir Abd Latif

January 29, 2019

17:57 Support #9421 (Work Completed-End life cycle): SCP ID :##4863##] : Fave PLN Postpaid

Hi,
Kindly attend below request:
Fave PLN Postpaid execute resut not return name, rptag, blth.
also, I cant find... Zahir Abd Latif

January 25, 2019

18:41 Support #9408: SCP ID :##4857##] : Service Notif tidak muncul setiap aplikasi RMBP di buka

Dear Adit,
Kindly assist to look into this issue. This issue is the same that we discussed last time.
Although ... Rayvandy Gabbytian

15:55 Support #9408 (Rejected - End of life cycle): SCP ID :##4857##] : Service Notif tidak muncul seti...

Hi,
Kindly attend below request:
Dear Gabby,
mohon bantuannya untuk pengecekan apakah bisa service notif muncu... Zahir Abd Latif

January 24, 2019

11:58 Support #9330 (Closed - End of life cycle): SCP ID :##4847## : EMoney Transfer - Not return recei...

Issue closed in SCP. Zahir Abd Latif

10:46 Support #9299: SCP ID :##4843 ## : MSS OPG - not sending email & sms on merchant registration

Dear Gabby,
Kindly assist to update the current status or any finding/progress on this issue.
Thanks. Zahir Abd Latif

January 23, 2019

14:27 Support #9314: SCP ID :##4845 ## :Transfer Antar Bank Online exception on exceed limit

Tommy,
Reassign this task to you.
Kindly deploy.
Thanks. Rayvandy Gabbytian

14:26 Support #9314: SCP ID :##4845 ## :Transfer Antar Bank Online exception on exceed limit

Dear all,
This item is still on going discussion with user (Kris):
Gabby emailed Kris on 16th January 2019 - 16... Rayvandy Gabbytian

14:19 Support #9330: SCP ID :##4847## : EMoney Transfer - Not return receiptIN and receiptEN on failure

Dear Akmal,
You may ask customer / Bella if the issue can be closed.
Thanks. Rayvandy Gabbytian

January 22, 2019

10:18 Support #9364 (Work Completed-End life cycle): SCP ID :##4849##] : Email customer service Maybank...

Hi,
Kindly attend below request:
take out cs@bii.co.id in all email notification. Zahir Abd Latif