B - Production Support » Maybank Support » Maybank BII M2U-RIB Support

April 20, 2020

20:43 Support #10736 (Development / Work In Progress): [SCP ID :##5306##] : M2U - SI

This is considered a task not application bugs. Because TBR for standing instruction is already long time developed a... Rayvandy Gabbytian

20:41 Support #10737 (Pending Customer Feedback): [SCP ID :##5307##] : MSS - Payee : Bill Account Prefix

Rayvandy Gabbytian

20:41 Support #10737 (Development / Work In Progress): [SCP ID :##5307##] : MSS - Payee : Bill Account ...

Reported Issue:
We have an issue in MSS for editing the mobile reload.
If we want to add or change the prefix for a... Rayvandy Gabbytian

16:50 Support #10731 (Pending Customer Feedback): [SCP ID :##5300##] : M2U - Mobile Reload - Result Pag...

Gabby, Apr 16, 2020 02:13 PM:-
As spoken. I don't think this is M2U bugs, because last time it was developed based... Zahir Abd Latif

16:43 Support #10734 (Pending Customer Feedback): [SCP ID :##5303##] : M2U - Fave RTGS

Gabby, Apr 16, 2020 11:24 AM:-
Follow Current Production:
If fixed using current production style:
Pros: Standar... Zahir Abd Latif

16:35 Support #10733 (Pending Customer Feedback): [SCP ID :##5302##] : M2U Dashboard Sumamry - CC - Amo...

Gabby, Apr 16, 2020 11:30 AM:-... Zahir Abd Latif

12:40 Support #10737 (Closed - End of life cycle): [SCP ID :##5307##] : MSS - Payee : Bill Account Prefix

Hi,
Kindly attend below request:
MSS - Payee : Bill Account Prefix
We have an issue in MSS for editing the... Zahir Abd Latif

11:43 Support #10736 (Closed - End of life cycle): [SCP ID :##5306##] : M2U - SI

Hi,
Kindly attend below request:
M2U SI (Future Trx) Doesn't send TBR SourceDescription (source account holder na... Zahir Abd Latif

April 16, 2020

09:25 Support #10734 (Closed - End of life cycle): [SCP ID :##5303##] : M2U - Fave RTGS

Hi,
Kindly attend below request:
M2U - Fave RTGS
This problem occurs if the user registers only 1 data for fav... Zahir Abd Latif

April 15, 2020

20:06 Support #10733 (Closed - End of life cycle): [SCP ID :##5302##] : M2U Dashboard Sumamry - CC - Am...

Hi,
Kindly attend below request:
M2U Dashboard Sumamry - CC - Amount
amount should be obtained from ESBAccountS... Zahir Abd Latif

April 14, 2020

09:59 Support #10614 (Closed - End of life cycle): [SCP ID :##5240##] : Link Account Problem

Issue closed in SCP. Zahir Abd Latif

09:56 Support #10614 (Work Completed-End life cycle): [SCP ID :##5240##] : Link Account Problem

Hi Zahir,
This fixed package had been deploy into production at 8/4/2020 midnight.
You may close this case.
Th... Ngoh Chee Onn

09:53 Support #10712 (Closed - End of life cycle): [SCP ID :##5292##] : MSS - Edit profile

Gabby, Apr 10, 2020 01:33 PM:-
You need to increase USER_ALIAS inside MBB_CUSTOMER_DEVICE column length from 20 to... Zahir Abd Latif

09:51 Support #10729 (Closed - End of life cycle): [SCP ID :##5298##] : MSS - Customer Transaction Enquiry

Gabby, Apr 13, 2020 02:15 PM:-
Reported Issue:
1. User not able to do inquiry using trace id only. "Please keyed ... Zahir Abd Latif

09:46 Support #10731 (Closed - End of life cycle): [SCP ID :##5300##] : M2U - Mobile Reload - Result Pa...

Hi,
Kindly attend below request:
M2U - Mobile Reload - Result Page field Nomor Voucher -
tested on Simpati
s... Zahir Abd Latif

April 13, 2020

11:59 Support #10729 (Closed - End of life cycle): [SCP ID :##5298##] : MSS - Customer Transaction Enquiry

Hi,
Kindly attend below request:
1. User not able to do inquiry using trace id only. "Please keyed in one of the ... Zahir Abd Latif

March 26, 2020

19:33 Support #10712 (Closed - End of life cycle): [SCP ID :##5292##] : MSS - Edit profile

Hi,
Kindly attend below request:
As attached log.
Err when click on user detail, this only happen to specific us... Zahir Abd Latif