Activity
From January 20, 2022 to February 18, 2022
February 18, 2022
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18:12 Support #12744: [SCP ID :##6101##] : Monthly Transaction Fee - Getting the wrong fee scheme
- Assign to Yeat to continue follow up.
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18:04 Support #12777: [SCP ID :##6128##] : Checker Failed To Approve Dispute Transaction
- After today follow up with the update from Paynet (which ourside requires the screen before error screen which includ...
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- After follow up with Paynet side, they have provided the data we required and analyse ends up having an appointment m...
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- Paynet has submit the log data for observing the issue about "checker failed to approve dispute transaction". [27 JAN...
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15:52 Support #12811 (Pending Customer Feedback): [SCP ID :##6149##] : Industry Fraud Portal (IFP) Emai...
- Koh Hua Wong wrote:
> Suggestion:
> Move non-bank participants to another group which is not belong to IFP group.
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- Suggestion:
Move non-bank participants to another group which is not belong to IFP group.
Non-bank participants to ... -
- Start to verify the issue: Suspect Error found where cause by the Group access of the non-bank participants.
Quest... -
- Please help to investigate this issue.
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09:58 Support #12811 (Work Completed-End life cycle): [SCP ID :##6149##] : Industry Fraud Portal (IFP) ...
- Hi,
Kindly attend below request:-
Non-Bank Participants which are not being granted access to the IFP is receivin...
January 28, 2022
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January 27, 2022
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- Hi,
Kindly attend below request:-
Bank checker complaint that they hit Error Page when trying to approve the disp...
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