Activity

From January 31, 2022 to March 01, 2022

March 01, 2022

13:57 Support #12811 (Work Completed-End life cycle): [SCP ID :##6149##] : Industry Fraud Portal (IFP) ...
Same email address is using by different users in different Group which is 600 and 1062. Although Group id 600 doesnt... Koh Hua Wong

February 24, 2022

11:57 Support #12811: [SCP ID :##6149##] : Industry Fraud Portal (IFP) Email Notification
Waiting for Penril DBA to feedback based on the queries provided by Penril Team. Koh Hua Wong

February 22, 2022

18:05 Support #12777 (Closed - End of life cycle): [SCP ID :##6128##] : Checker Failed To Approve Dispu...
Issue closed in SCP. Zahir Abd Latif

February 21, 2022

Avatar?id=1966&size=24 16:58 Support #11330 (Work Completed-End life cycle): [SCP ID :##5614##] : Monthly Transaction Fee Repo...
Hi Zahir,
This case is closed, due to fixes had been delivery in the phase 2 enhancement.
Thank you
Ngoh Chee Onn

February 18, 2022

18:12 Support #12744: [SCP ID :##6101##] : Monthly Transaction Fee - Getting the wrong fee scheme
Assign to Yeat to continue follow up. Ngoh Chee Ping
Avatar?id=11132&size=24 18:04 Support #12777: [SCP ID :##6128##] : Checker Failed To Approve Dispute Transaction
After today follow up with the update from Paynet (which ourside requires the screen before error screen which includ... Nai Cheng Yeat
Avatar?id=11132&size=24 17:56 Support #12777: [SCP ID :##6128##] : Checker Failed To Approve Dispute Transaction
After follow up with Paynet side, they have provided the data we required and analyse ends up having an appointment m... Nai Cheng Yeat
Avatar?id=11132&size=24 17:47 Support #12777 (Pending Customer Feedback): [SCP ID :##6128##] : Checker Failed To Approve Disput...
Paynet has submit the log data for observing the issue about "checker failed to approve dispute transaction". [27 JAN... Nai Cheng Yeat
15:52 Support #12811 (Pending Customer Feedback): [SCP ID :##6149##] : Industry Fraud Portal (IFP) Emai...
Koh Hua Wong wrote:
> Suggestion:
> Move non-bank participants to another group which is not belong to IFP group.
...
Koh Hua Wong
15:51 Support #12811: [SCP ID :##6149##] : Industry Fraud Portal (IFP) Email Notification
Suggestion:
Move non-bank participants to another group which is not belong to IFP group.
Non-bank participants to ...
Koh Hua Wong
15:50 Support #12811: [SCP ID :##6149##] : Industry Fraud Portal (IFP) Email Notification
Start to verify the issue: Suspect Error found where cause by the Group access of the non-bank participants.
Quest...
Koh Hua Wong
10:15 Support #12811: [SCP ID :##6149##] : Industry Fraud Portal (IFP) Email Notification
Please help to investigate this issue. Ngoh Chee Ping
09:58 Support #12811 (Work Completed-End life cycle): [SCP ID :##6149##] : Industry Fraud Portal (IFP) ...
Hi,
Kindly attend below request:-
Non-Bank Participants which are not being granted access to the IFP is receivin...
Zahir Abd Latif
 

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