Activity
From March 14, 2022 to April 12, 2022
April 11, 2022
- 16:05 Support #12912 (Closed - End of life cycle): [SCP ID :##6241##] : Industry Fraud Portal Proxy Val...
- Hi,
Kindly attend below request.
Exported Proxy Value in CSV differs from value shown in UI.
- 15:32 Support #12911 (Closed - End of life cycle): [SCP ID :##6240##] : Merchant Maintenance Report (MMR)
- Hi,
Kindly attend below request.
Merchant maintenance report (MMR) should contains below records
1. merchant mai...
April 08, 2022
- 14:42 Support #12889 (Closed - End of life cycle): [SCP ID :##6219##] : RPP Dispute - Unable to close ...
- Issue closed in SCP.
- 14:42 Support #12895 (Closed - End of life cycle): [SCP ID :##6225##] : Duplicate and missing transacti...
- Issue closed in SCP.
- 14:41 Support #12839 (Closed - End of life cycle): [SCP ID :##6175##] : No Audit Trail Result in Fraud ...
- Issue closed in SCP.
- 14:40 Support #12883 (Closed - End of life cycle): [SCP ID :##6213##] : VA Scanning Findings
- Issue closed in SCP.
April 06, 2022
- 14:36 Support #12850 (Closed - End of life cycle): [SCP ID :##6186##] : Invalid BIC Code Error Message ...
- Issue closed in SCP.
- 14:28 Support #12857 (Closed - End of life cycle): [SCP ID :##6192##] : Portal SAF Enquiry Page Detail...
- Issue closed in SCP.
April 05, 2022
- 22:49 Support #12900 (Pending SIT Deployment): [SCP ID :##6230##] : Participant User Unable to Access I...
- The NAD_MAINTENANCE is initially match to node code NADENQ which is belongs to NAD Enquiry. This cause the credential...
April 04, 2022
- 18:02 Support #12901 (Closed - End of life cycle): [SCP ID :##6231##] : Duplicate Logic for Proxy Value...
- Hi Wong Koh Hua,
Kindly attend below request.... - 14:48 Support #12900 (Closed - End of life cycle): [SCP ID :##6230##] : Participant User Unable to Acce...
- Hi Wong Koh Hua,
Kindly attend below request.... - 09:42 Support #12895 (Pending Customer Feedback): [SCP ID :##6225##] : Duplicate and missing transactio...
- Solution: add order by trnxId to prevent unordered transaction with same initiated date.
April 01, 2022
- 22:20 Support #12895 (Development / Work In Progress): [SCP ID :##6225##] : Duplicate and missing trans...
- Duplicate and missing transaction in TAR02
-issues were caused by the order of transaction in patch fetching
-Trans... - 14:24 Support #12889 (Pending Customer Feedback): [SCP ID :##6219##] : RPP Dispute - Unable to close d...
- Hi Zahir,
Please refer below for our finding , resolution and preventive action. Now pending customer to feedback... - 10:06 Support #12895 (Closed - End of life cycle): [SCP ID :##6225##] : Duplicate and missing transacti...
- Hi,
Kindly attend below request:-
Please help to look on Production TAR02 Report issue. Currently we are having m...
March 31, 2022
- 14:40 Support #12893 (Closed - End of life cycle): [SCP D :##6223##] : Creation of Participant User Acc...
- Paynet request for creation of participant user access tagged to 2 group.
For current design, one participant user ... - 13:30 Support #12893 (Closed - End of life cycle): [SCP D :##6223##] : Creation of Participant User Acc...
- Hi,
Kindly attend below request:-
Is it possible to have 1 user access ID tagged to 2 different group? If yes, ho...
March 28, 2022
- 19:38 Support #12889 (Closed - End of life cycle): [SCP ID :##6219##] : RPP Dispute - Unable to close ...
- Hi,
Kindly attend below request:-
Hi Chee Onn,
I believe last time we had this issue, and we added extra loggi...
March 24, 2022
- 16:56 Support #12839: [SCP ID :##6175##] : No Audit Trail Result in Fraud Module
- set logGroupID in AppConfig.properties instead of hardcode in system.
March 23, 2022
- 15:44 Support #12883 (Pending Customer Feedback): [SCP ID :##6213##] : VA Scanning Findings
- For Item 1 to 4, updated and pushed the log4j version to 2.17.1(pom.xml) in the gitlab.
Item 5, advised Paynet to do... - 14:44 Support #12884 (Work Completed-End life cycle): [SCP ID :##6214##] : Duplicate Bulk File ID Error...
- Issue caused by invalid BIC-code of bank which is not exist. Case complete.
- 10:45 Support #12744: [SCP ID :##6101##] : Monthly Transaction Fee - Getting the wrong fee scheme
- Chee Ping and Ming Kit has a discussion on 21 JAN 2022.
Chee Ping provides 2 queries for data investigation. (Wanted...
March 22, 2022
- 20:49 Support #12884 (Pending Customer Feedback): [SCP ID :##6214##] : Duplicate Bulk File ID Error Mes...
- Suspected Status of the Bank is 1.
- 18:58 Support #12884 (Work Completed-End life cycle): [SCP ID :##6214##] : Duplicate Bulk File ID Error...
- Hi,
Kindly attend below request:-
Unable to upload file from bulk upload function as per fixes provided from tick... - 16:52 Support #12883 (Closed - End of life cycle): [SCP ID :##6213##] : VA Scanning Findings
- Hi,
Kindly attend below request:-
There are 5 findings (3 critical and 2 medium) from VA Scanning as per docu... - 16:30 Support #12838 (Pending Customer Feedback): [SCP ID :##6174##] : PayNet Industry Fraud Portal (IF...
- 16:30 Support #12838 (Development / Work In Progress): [SCP ID :##6174##] : PayNet Industry Fraud Porta...
- Pendin for Paynet Feedback
- 16:29 Support #12839 (Pending Customer Feedback): [SCP ID :##6175##] : No Audit Trail Result in Fraud M...
- 16:28 Support #12839 (Development / Work In Progress): [SCP ID :##6175##] : No Audit Trail Result in Fr...
- Pending for Paynet feedback
March 21, 2022
- 22:44 Support #12867 (Pending Customer Feedback): [SCP ID :##6201##] : Performance for Batch Job
- Indexes created for Tables involved in the BatchJobs mentioned
- 09:53 Support #12867 (Development / Work In Progress): [SCP ID :##6201##] : Performance for Batch Job
March 16, 2022
- 14:28 Support #12867 (Closed - End of life cycle): [SCP ID :##6201##] : Performance for Batch Job
- Hi,
Kindly attend below request:-
Currently there are 2 jobs that takes a long time to complete as below
1) Dail...
March 14, 2022
- 22:45 Support #12857 (Pending Customer Feedback): [SCP ID :##6192##] : Portal SAF Enquiry Page Detail ...
- Remove +8h for log time for SAF Enquiry detail page.
- 13:48 Support #12857 (Closed - End of life cycle): [SCP ID :##6192##] : Portal SAF Enquiry Page Detail...
- Hi,
Kindly attend below request:-
We notice time show in SAF Enquiry detail page are having +8h. KIndly help help... - 10:10 Support #11329 (Work Completed-End life cycle): [SCP ID :##5613##] : Offload Transaction Fee is n...
- Issue closed in SCP.
- 10:10 Support #11329 (Development / Work In Progress): [SCP ID :##5613##] : Offload Transaction Fee is ...
- 10:10 Support #11331 (Work Completed-End life cycle): [SCP ID :##5615##] : RSG Genration File for SAN i...
- 10:10 Support #11331: [SCP ID :##5615##] : RSG Genration File for SAN is slow
- Issue closed in SCP.
- 10:10 Support #11331 (Development / Work In Progress): [SCP ID :##5615##] : RSG Genration File for SAN ...
- 10:10 Support #11332 (Work Completed-End life cycle): [SCP ID :##5616##] : Offload Transaction Enquiry ...
- 10:09 Support #11332 (Development / Work In Progress): [SCP ID :##5616##] : Offload Transaction Enquiry...
- Issue closed in SCP.
- 10:09 Support #11423 (Work Completed-End life cycle): [SCP ID :##5673##] : Screen Error for SLA Email u...
- Issue closed in SCP.
- 10:08 Support #11482 (Work Completed-End life cycle): [SCP ID :##5713##] : RPP RSG Monthly Transaction Fee
- Issue closed in SCP.
- 10:08 Support #11487 (Work Completed-End life cycle): [SCP ID :##5718##] : SAF records were not uploade...
- Issue closed in SCP.
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