Support #11252

[SCP ID :##5546##] : Enhance error message

Added by Zahir Abd Latif about 4 years ago. Updated almost 4 years ago.

Status:Closed - End of life cycleStart date:September 17, 2020
Priority:NormalDue date:
Assignee:Nurul Athira Abdul Rahim% Done:

100%

Category:BugSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:-

Enhance error message for:
1. Mobile
2. File Upload/Data entry
3. get rid 'Service Unavailable' erro

Test Result SCPID5546_support11252.docx (1.17 MB) Erni Suhaireen Zulkifli, October 05, 2020 14:45

spacing at account no sgb.jpg (224 KB) Nurul Athira Abdul Rahim, October 14, 2020 17:25

less than 16 digit at acc no.jpg (217 KB) Nurul Athira Abdul Rahim, October 14, 2020 17:25

spacing at account no ibg.jpg (216 KB) Nurul Athira Abdul Rahim, October 14, 2020 17:25

Support 11252 SCPID 5545_Space at acc no SGB.png (31.1 KB) Erni Suhaireen Zulkifli, October 15, 2020 11:01

Support 11252 SCPID 5545_Space at acc no IBG.png (31.2 KB) Erni Suhaireen Zulkifli, October 15, 2020 11:01

Support 11252 SCPID 5545_less than 16 digit acc no SGB.png (31 KB) Erni Suhaireen Zulkifli, October 15, 2020 11:01

Test Result SCPID5546_support11252 - Test Result Preprod.docx (669 KB) Erni Suhaireen Zulkifli, November 09, 2020 14:43

History

#1 Updated by Nurul Athira Abdul Rahim about 4 years ago

  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

#2 Updated by Najmi Pasarudin almost 4 years ago

  • Assignee changed from Najmi Pasarudin to Nurul Hasnieza Bt Mohd Zamri

#3 Updated by Nurul Hasnieza Bt Mohd Zamri almost 4 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#4 Updated by Nurul Hasnieza Bt Mohd Zamri almost 4 years ago

  • Status changed from Development / Work In Progress to Finished Development
  • % Done changed from 0 to 70

#5 Updated by Nurul Hasnieza Bt Mohd Zamri almost 4 years ago

  • Status changed from Finished Development to Internal Testing
  • Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Erni Suhaireen Zulkifli

Hi Erni,
the enhancement of error message has been updated. Kindly retest.
Currently only found the "Service Unavailable" error message in file upload scenario. Kindly test more scenario to get the "Service Unavailable" error message.

#6 Updated by Erni Suhaireen Zulkifli almost 4 years ago

  • File Test Result SCPID5546_support11252.docx added
  • Status changed from Internal Testing to Development / Work In Progress
  • Assignee changed from Erni Suhaireen Zulkifli to Nurul Hasnieza Bt Mohd Zamri

Hi Nieza,

Found error message "Service Unavailable" in below scenario:
1. Bulk Payment > Edit Data Entry
2. Upload with .summ file
3. Click on "Upload"

#7 Updated by Nurul Hasnieza Bt Mohd Zamri almost 4 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Erni Suhaireen Zulkifli

Hi Erni,
the error message has been updated. Kindly retest.

#8 Updated by Erni Suhaireen Zulkifli almost 4 years ago

  • Status changed from Internal Testing to System Integration Test
  • Assignee changed from Erni Suhaireen Zulkifli to Nurul Athira Abdul Rahim
  • % Done changed from 70 to 100

Tested and passed
Refer attachment for details

Hi Athira,
Please assist to change status for this issue to "SIT" at Issue Log

#9 Updated by Nurul Athira Abdul Rahim almost 4 years ago

1st scenario :
1. Bulk Payment > New Data Entry
2. Enter spacing at acc no
3. Click on validate acc > save file

Result : System service currently unavailable

2nd scenario :
1. Bulk Payment > New Data Entry
2. Enter less than 16 digit at acc no
3. Click on validate acc > save file

Result : System service currently unavailable

*Please take note, User pernah request to remove validation at acc no. before.

#10 Updated by Nurul Hasnieza Bt Mohd Zamri almost 4 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Erni Suhaireen Zulkifli

Hi Erni,
account number validation has been updated. Kindly retest.

#11 Updated by Erni Suhaireen Zulkifli almost 4 years ago

Tested and passed.
System successfully display error message for below scenario:

1. Enter space at account no IBG
Error message displayed: Invalid account number at row number 1
2. Enter space at account no SGB
Error message displayed: Invalid account number at row number 1
3. Enter less than 16 digit at customer account number SGB
Error message displayed: Invalid account number at row number 1

Refer attachment for screenshot.

Athira,
Please assist to change status for this issue to "SIT"

#12 Updated by Norhaidah Md Dasuki almost 4 years ago

  • Category set to Bug

#13 Updated by Nurul Athira Abdul Rahim almost 4 years ago

  • Status changed from System Integration Test to User Acceptance Test
  • Assignee changed from Nurul Athira Abdul Rahim to Nurul Hasnieza Bt Mohd Zamri

Hi Nieza, please deploy this changes to UAT env for testing.

#14 Updated by Nurul Hasnieza Bt Mohd Zamri almost 4 years ago

  • Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Nurul Athira Abdul Rahim

Hi Athira,
already deploy in UAT environment. Kindly proceed.

#15 Updated by Nurul Athira Abdul Rahim almost 4 years ago

  • Status changed from User Acceptance Test to Pending Prod Deployment
  • Assignee changed from Nurul Athira Abdul Rahim to Najmi Pasarudin

Tested and passed by mazni on 30/10

Fixes is ready to be deploy to pre prod env.

#16 Updated by Erni Suhaireen Zulkifli almost 4 years ago

Tested and passed at preprod.
Kindly proceed with further action for prod deployment

#17 Updated by Nurul Hasnieza Bt Mohd Zamri almost 4 years ago

  • Status changed from Pending Prod Deployment to Pending Review
  • Assignee changed from Nurul Hasnieza Bt Mohd Zamri to Nurul Athira Abdul Rahim

Done deployment at 09/11/2020.

#18 Updated by Nurul Athira Abdul Rahim almost 4 years ago

  • Status changed from Pending Review to Closed - End of life cycle

Migration ID0024

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