Support #6936
[SCP ID :##3527##] : Instant Transfer Issue
Status: | Closed - End of life cycle | Start date: | December 16, 2016 | |
---|---|---|---|---|
Priority: | Immediate | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Please help to investigate on instant transfer issue where customer unable to do fund transfer to one of the CIMB account.
We suspect due to special character of the recipient name, since the recipient name is "HAIDA MOHD FIKAH & P"
Please investigate if instant transfer allow special character.
History
#1 Updated by Zahir Abd Latif over 7 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Update by Hafiz, Jan 9, 2017 11:31 AM:-
Salam Ashikin/Shahrul From our investigation. We found response code "912" return by powercard. Please check this response code at power card side. Log 16:32:46,785 INFO [STDOUT] Begin Account Enquiry.............................. 16:32:47,134 INFO [STDOUT] Request Msg: <?xml version="1.0" encotding="UTF-8"?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Body><hpsService xmlns="http://hps.ws.service/"><login xmlns="">kfhib</login><passwd xmlns="">kfh1234</passwd><functionName xmlns="">IB_ACCOUNT_INQUIRY</functionName><args xmlns=""> <ns1:String xmlns:ns1="http://hps.ws.service/types/">12272</ns1:String><ns2:String xmlns:ns2="http://hps.ws.service/types/">001140001812</ns2:String><ns3:String xmlns:ns3="http://hps.ws.service/types/">8602002591</ns3:String><ns4:String xmlns:ns4="http://hps.ws.service/types/">1</ns4:String><ns5:String xmlns:ns5="http://hps.ws.service/types/">501855</ns5:String> <ns6:String xmlns:ns6="http://hps.ws.service/types/"></ns6:String><ns7:String xmlns:ns7="http://hps.ws.service/types/"> </ns7:String><ns8:String xmlns:ns8="http://hps.ws.service/types/"></ns8:String></args></hpsService></soapenv:Body> </soapenv:Envelope> 16:32:47,155 INFO [STDOUT] Response Msg = <?xml version='1.0' encoding='UTF-8'?><HPSRESULT><RETURN_STATUS>0</RETURN_STATUS> <p_benef_name>null</p_benef_name><p_error_code>null</p_error_code><p_response_code>912</p_response_code></HPSRESULT> 16:32:47,265 INFO [STDOUT] End Account Enquiry................................
#2 Updated by Zahir Abd Latif over 7 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.