Support #6936

[SCP ID :##3527##] : Instant Transfer Issue

Added by Zahir Abd Latif almost 8 years ago. Updated over 7 years ago.

Status:Closed - End of life cycleStart date:December 16, 2016
Priority:ImmediateDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Please help to investigate on instant transfer issue where customer unable to do fund transfer to one of the CIMB account.
We suspect due to special character of the recipient name, since the recipient name is "HAIDA MOHD FIKAH & P"

Please investigate if instant transfer allow special character.

History

#1 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Update by Hafiz, Jan 9, 2017 11:31 AM:-

Salam Ashikin/Shahrul

From our investigation. We found response code "912" return by powercard. Please check this response code at power card side. 

Log
16:32:46,785 INFO  [STDOUT] Begin Account Enquiry..............................
16:32:47,134 INFO  [STDOUT] Request Msg: <?xml version="1.0" encotding="UTF-8"?><soapenv:Envelope 
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" 
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Body><hpsService xmlns="http://hps.ws.service/"><login 
xmlns="">kfhib</login><passwd xmlns="">kfh1234</passwd><functionName xmlns="">IB_ACCOUNT_INQUIRY</functionName><args xmlns="">
<ns1:String xmlns:ns1="http://hps.ws.service/types/">12272</ns1:String><ns2:String 
xmlns:ns2="http://hps.ws.service/types/">001140001812</ns2:String><ns3:String 

xmlns:ns3="http://hps.ws.service/types/">8602002591</ns3:String><ns4:String 
xmlns:ns4="http://hps.ws.service/types/">1</ns4:String><ns5:String xmlns:ns5="http://hps.ws.service/types/">501855</ns5:String>
<ns6:String xmlns:ns6="http://hps.ws.service/types/"></ns6:String><ns7:String xmlns:ns7="http://hps.ws.service/types/">
</ns7:String><ns8:String xmlns:ns8="http://hps.ws.service/types/"></ns8:String></args></hpsService></soapenv:Body>
</soapenv:Envelope>
16:32:47,155 INFO  [STDOUT] Response Msg = <?xml version='1.0' encoding='UTF-8'?><HPSRESULT><RETURN_STATUS>0</RETURN_STATUS>
<p_benef_name>null</p_benef_name><p_error_code>null</p_error_code><p_response_code>912</p_response_code></HPSRESULT>

16:32:47,265 INFO  [STDOUT] End Account Enquiry................................

#2 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

Also available in: Atom PDF