Activity
From December 19, 2016 to January 17, 2017
January 17, 2017
- 10:29 Support #7043 (Closed - End of life cycle): [SCP ID :##3607##] : Missing CMS FTT Trx
- Hi,
Kindly attend below request:
Kindly help to check reported issues on successful FTT Trx performed on 13 Jan 2... - 09:41 Support #6976 (Closed - End of life cycle): [SCP ID :##3566##] : CORUS - Update 2017 Calendar Issue
- Issue closed in SCP.
- 09:40 Support #6982 (Closed - End of life cycle): [SCP ID :##3572##] : CMS Labuan - unable to locate pa...
- Issue closed in SCP.
- 09:39 Support #6936 (Closed - End of life cycle): [SCP ID :##3527##] : Instant Transfer Issue
- Issue closed in SCP.
January 13, 2017
- 15:10 Support #7033 (Closed - End of life cycle): [SCP ID :##3600##] : Issue to give privileges to user
- Hi,
Kindly attend below request:
We have created new user ID from Labuan using BVMC>KFHM but user unable to acces... - 09:44 Support #6983 (Closed - End of life cycle): [SCP ID :##3573##] : Encountered Servlet Exception Is...
- Issue closed in SCP.
- 09:42 Support #6976 (Pending Customer Feedback): [SCP ID :##3566##] : CORUS - Update 2017 Calendar Issue
- Update by Hafiz, Jan 11, 2017 12:27 PM:-...
- 09:40 Support #6982 (Pending Customer Feedback): [SCP ID :##3572##] : CMS Labuan - unable to locate pay...
- Update by Hafiz, Jan 11, 2017 11:56 AM:-...
- 09:32 Support #6936 (Pending Customer Feedback): [SCP ID :##3527##] : Instant Transfer Issue
- Update by Hafiz, Jan 9, 2017 11:31 AM:-...
- 09:27 Support #7003 (Closed - End of life cycle): [SCP ID :##3588##] : WEBSITE: Alternate Channel - MyC...
- Done by Athira.
Issue closed in SCP. - 09:26 Support #6988 (Closed - End of life cycle): [SCP ID :##3582##] : WEBSITE: Debit Card-i -
- Done by Athira.
Issue closed in SCP.
January 11, 2017
- 14:57 Support #7018 (Closed - End of life cycle): [SCP ID :##3592##] : DESKMATE: Directory Update - Kot...
- Verified by Azli.
Issue closed in SCP. - 14:56 Support #7012 (Closed - End of life cycle): [SCP ID :##3590##] : DESKMATE: Directory Update (New ...
- Verified by Azli.
Issue closed in SCP. - 14:45 Support #7022 (Closed - End of life cycle): [SCP ID :##3596##] : DESKMATE: HCD - Resigned Staff: ...
- Verified by Azli.
Issue closed in SCP. - 14:40 Support #7019 (Closed - End of life cycle): [SCP ID :##3593##] : DESKMATE: Directory Update - Cor...
- Verified by Azli.
Issue closed in SCP. - 14:30 Support #7020 (Closed - End of life cycle): [SCP ID :##3594##] : DESKMATE: - Directory Update - C...
- Verified by Azli.
Issue closed in SCP. - 10:06 Support #7021 (Closed - End of life cycle): [SCP ID :##3595##] : [URGENT] DESKMATE: HCD - HCD_Med...
- Verified by Azli.
Issue closed in SCP. - 09:40 Support #7022 (Closed - End of life cycle): [SCP ID :##3596##] : DESKMATE: HCD - Resigned Staff: ...
- Hi,
Kindly attend below request:
to remove the following staff from directory:
!https://support.penril.net/inl... - 09:28 Support #7021 (Closed - End of life cycle): [SCP ID :##3595##] : [URGENT] DESKMATE: HCD - HCD_Med...
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_docman&Itemid=855
to add the ... - 09:26 Support #7000 (Closed - End of life cycle): [SCP ID :##3585##] : WEBSITE: Banner - BNM Karnival R...
- Verified by Azli.
Issue closed in SCP. - 09:24 Support #7020 (Closed - End of life cycle): [SCP ID :##3594##] : DESKMATE: - Directory Update - C...
- Hi,
Kindly attend below request:
to add in directory:
!https://support.penril.net/inlineimages/WorkOrder/Jan20... - 09:20 Support #7019 (Closed - End of life cycle): [SCP ID :##3593##] : DESKMATE: Directory Update - Cor...
- Hi,
Kindly attend below request:
to add in directory:
Catherine Chong Ting Ting
Corporate Banking
Staff ID: ... - 09:18 Support #7018 (Closed - End of life cycle): [SCP ID :##3592##] : DESKMATE: Directory Update - Kot...
- Hi,
Kindly attend below request:
to add in directory and New Hire:
Muhamad Syahidan Bin Che Abdul Halim
Retai...
January 10, 2017
- 16:49 Support #7012 (Closed - End of life cycle): [SCP ID :##3590##] : DESKMATE: Directory Update (New ...
- Hi,
Kindly attend below request:
to add details for the following staff and to add them in "New Hires":
!https... - 16:32 Support #6983 (Pending Customer Feedback): [SCP ID :##3573##] : Encountered Servlet Exception Iss...
- Based on my investigation, there are no logs between 00:00:00 to 15:49:00 on bv0 and bv2. I think the server is not s...
- 16:30 Support #7008 (Closed - End of life cycle): [SCP ID :##3589##] : IBG Amount Must be Greater Than ...
- Hi,
Kindly attend below request:
There's 1 IBG transaction rejected by MyClear due to amount is zero. Hence, ple... - 14:31 Support #7003 (Closed - End of life cycle): [SCP ID :##3588##] : WEBSITE: Alternate Channel - MyC...
- Hi,
Kindly attend below request:1. to remove Online Banking Safety Tips
1. to remove Online Banking Safety Tips
... - 14:11 Support #6991 (Closed - End of life cycle): [SCP ID :##3583##] : DESKMATE: Debit Card-i - Banner ...
- Verified by Azli.
Issue closed in SCP.
- 10:33 Support #7001 (Closed - End of life cycle): [SCP ID :##3586##] : Incorrect Status for CMS IBG Trx...
- Hi,
Kindly attend below request:
Upon checking in Phoenix and Corus, there's 1 successful CMS IBG performed on 5 ... - 10:20 Support #7000 (Closed - End of life cycle): [SCP ID :##3585##] : WEBSITE: Banner - BNM Karnival R...
- Hi,
Kindly attend below request:
1. to temporarily remove banner No 4 (Fund Transfer) from 11-16 January 2017
2.... - 10:02 Support #6999 (Closed - End of life cycle): [SCP ID :##3584##] : Status Incorrect for Bulk Trx da...
- Hi,
Kindly attend below request:
Please help to check on incorrect status for Bulk Trx which approved on 27/07/20...
January 09, 2017
- 17:13 Support #6991 (Closed - End of life cycle): [SCP ID :##3583##] : DESKMATE: Debit Card-i - Banner ...
- Hi,
Kindly attend below request:.
to remove Nyonya Colours Banner
to upload Happy 70 Days Banner
to make the ba... - 14:36 Support #6988 (Closed - End of life cycle): [SCP ID :##3582##] : WEBSITE: Debit Card-i -
- Hi,
Kindly attend below request:
to upload in "Highlights"
Title: Winner Announcement: KFH Debit Card-i Swipe & ...
January 04, 2017
- 11:02 Support #6955 (Work Completed-End life cycle): [SCP ID :##3545##] : DESKMATE: HCD Staff Movement
- 11:02 Support #6948 (Work Completed-End life cycle): [SCP ID :##3539##] : DESKMATE: HCD End of Employme...
- 11:01 Support #6939 (Work Completed-End life cycle): [SCP ID :##3530##] : WEBSITE: Debit Card-i - Highl...
- 11:01 Support #6928 (Work Completed-End life cycle): [SCP ID :##3522##] : Website: Alternate Channel - ...
- 11:00 Support #6918 (Work Completed-End life cycle): [SCP ID :##3516##] : WEBSITE: Notice of Temporary ...
- 10:59 Support #6923 (Work Completed-End life cycle): [SCP ID :##3518##] : PDM - New Product Disclosure ...
- 10:41 Support #6978 (Dropped-End of life cycle): [SCP ID :##3568##] : WEBSITE: PDM - Commodity Murabaha...
- Verified by Azli.
Issue closed in SCP.
January 03, 2017
- 16:50 Support #6983 (Closed - End of life cycle): [SCP ID :##3573##] : Encountered Servlet Exception Is...
- Hi,
Kindly attend below request:
Please assist as we encountered the Apache Tomcat issue today at BVMC instance 7... - 15:58 Support #6982 (Closed - End of life cycle): [SCP ID :##3572##] : CMS Labuan - unable to locate pa...
- Hi,
Kindly attend below request:
Kindly be informed that customer complaint that system auto log out when they tr... - 15:36 Support #6979 (Closed - End of life cycle): [SCP ID :##3569##] : DESKMATE: HCD Payroll Calendar
- Verified by Azli.
Issue closed in SCP. - 14:46 Support #6980 (Closed - End of life cycle): [SCP ID :##3570##] : DESKMATE: Directory Update - BCM
- Verified by Azli.
Issue closed in SCP. - 11:31 Support #6980 (Closed - End of life cycle): [SCP ID :##3570##] : DESKMATE: Directory Update - BCM
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_contact&view=contact&id=1484:sha... - 11:26 Support #6979 (Closed - End of life cycle): [SCP ID :##3569##] : DESKMATE: HCD Payroll Calendar
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/
to update the par day calender 2017
!https://s... - 11:17 Support #6978 (Dropped-End of life cycle): [SCP ID :##3568##] : WEBSITE: PDM - Commodity Murabaha...
- Hi,
Kindly attend below request:
to change the rate as follows:
INTERNATIONAL COMMODITY MURABAHAH DEPOSIT
TEN... - 11:04 Support #6958 (Closed - End of life cycle): [SCP ID :##3547##] : Unit Trust Fund - Date & Rate
- Update by Hafiz,Dec 20, 2016 12:23 PM:-...
- 10:56 Support #6947 (Closed - End of life cycle): [SCP ID :##3538##] : DESKMATE: HCD New Hire 071116
- Issue closed in SCP.
- 10:41 Support #6852 (Pending Customer Feedback): [SCP ID :##3488##] : DR - IBG Creditng W1 to Financing...
- Pending ESBWebService (/export/home/esbadm/) from DR server and capture screen at aqualogic (login > Project explore ...
- 10:26 Support #6932 (Pending Customer Feedback): [SCP ID :##3524##] : Bulkpayment Staging Issue
- 10:01 Support #6949 (Closed - End of life cycle): [SCP ID :##3540##] : DESKMATE: HCD New Hire Nov 2016
- Verified by Azli.
Issue closed in SCP. - 09:58 Support #6945 (Closed - End of life cycle): [SCP ID :##3536##] : DESKMATE: HCD New Hire 011216
- Verified by Azli.
Issue closed in SCP. - 09:57 Support #6954 (Closed - End of life cycle): [SCP ID :##3544##] : DESKMATE: HCD New Hire Internal ...
- Verified by Azli.
Issue closed in SCP. - 09:56 Support #6950 (Closed - End of life cycle): [SCP ID :##3541##] : DESKMATE: HCD New Hire 071116
- Verified by Azli.
Issue closed in SCP. - 09:56 Support #6946 (Closed - End of life cycle): [SCP ID :##3537##] : DESKMATE: HCD End Of Employment
- Verified by Azli.
Issue closed in SCP. - 09:55 Support #6952 (Closed - End of life cycle): [SCP ID :##3542##] : DESKMATE: HCD End of Employment
- Verified by Azli.
Issue closed in SCP. - 09:54 Support #6953 (Closed - End of life cycle): [SCP ID :##3543##] : DESKMATE: HCD End of EMployment
- Verified by Azli.
Issue closed in SCP. - 09:54 Support #6967 (Closed - End of life cycle): [SCP ID :##3552##] : DESKMATE: HCD Takaful Malaysia
- Verified by Azli.
Issue closed in SCP. - 09:41 Support #6940 (Closed - End of life cycle): [SCP ID :##3531##] : WEBSITE: Debit Card-i - Swipe & ...
- Verified by Azli.
Issue closed in SCP. - 09:40 Support #6941 (Closed - End of life cycle): [SCP ID :##3532##] : WEBSITE: Debit Card-i - Activate...
- Verified by Azli.
Issue closed in SCP. - 09:40 Support #6971 (Closed - End of life cycle): [SCP ID :##3560##] : WEBSITE: Shariah - Committee Update
- Verified by Azli.
Issue closed in SCP. - 09:39 Support #6970 (Closed - End of life cycle): [SCP ID :##3558##] :DESKMATE: CEO Office Directory
- Verified by Azli.
Issue closed in SCP. - 09:38 Support #6973 (Closed - End of life cycle): [SCP ID :##3559##] : DESKMATE: HCD - Resigned Staff
- Done by Hafiz.
Issue closed in SCP. - 09:28 Support #6975 (Closed - End of life cycle): [SCP ID :##3564##] : BIB_COMPANY info
- Chee Ping already provided the info regarding this inquiry.
Dec 30, 2016 11:04 AM:-... - 09:23 Support #6974 (Closed - End of life cycle): [SCP ID :##3563##] : ID : Special Characters IBG
- Update by Hafiz, Dec 30, 2016 03:40 PM:-...
- 09:19 Support #6976 (Closed - End of life cycle): [SCP ID :##3566##] : CORUS - Update 2017 Calendar Issue
- Hi,
Kindly attend below request:
Please further check on "Session expired" error encountered at Corus when user t...
December 30, 2016
- 10:07 Support #6975 (Closed - End of life cycle): [SCP ID :##3564##] : BIB_COMPANY info
- Hi Hafiz,
Kindly attend below request....
December 29, 2016
- 15:34 Support #6974 (Closed - End of life cycle): [SCP ID :##3563##] : ID : Special Characters IBG
- Hi Hafiz,
Kindly attend below request....
December 27, 2016
- 18:01 Support #6973 (Closed - End of life cycle): [SCP ID :##3559##] : DESKMATE: HCD - Resigned Staff
- Hi Hafiz,
Kindly attend below request.... - 12:15 Support #6971 (Closed - End of life cycle): [SCP ID :##3560##] : WEBSITE: Shariah - Committee Update
- Hi Hafiz,
Kindly attend below request.... - 11:44 Support #6970 (Closed - End of life cycle): [SCP ID :##3558##] :DESKMATE: CEO Office Directory
- Hi Athira,
Kindly attend below request....
December 22, 2016
- 15:49 Support #6967 (Closed - End of life cycle): [SCP ID :##3552##] : DESKMATE: HCD Takaful Malaysia
- Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_docman&Itemid=306
1. to add n...
December 21, 2016
- 16:20 Support #6956 (Closed - End of life cycle): [SCP ID :##3546##] : DESKMATE: HCD End Of Emploment O...
- Verified by Azli.
Issue closed in SCP. - 11:38 Support #6965 (Closed - End of life cycle): [SCP ID :##3549##] : [URGENT] WEBSITE: Debit Card-i -...
- Verified by Azli.
Issue closed in SCP. - 09:59 Support #6963 (Closed - End of life cycle): [SCP ID :##3548##] : [URGENT] WEBSITE: Legal & Secret...
- Done, verified by Azli.
Issue closed in SCP. - 09:54 Support #6944 (Closed - End of life cycle): [SCP ID :##3535##] : DESKMATE: HCD New Hire 051216
- Done, verified by Azli.
Issue closed in SCP. - 09:54 Support #6943 (Closed - End of life cycle): [SCP ID :##3534##] : DESKMATE: HCD End of Employment ...
- Done, verified by Azli.
Issue closed in SCP.
December 20, 2016
- 18:01 Support #6965 (Closed - End of life cycle): [SCP ID :##3549##] : [URGENT] WEBSITE: Debit Card-i -...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... - 14:46 Support #6963 (Closed - End of life cycle): [SCP ID :##3548##] : [URGENT] WEBSITE: Legal & Secret...
- Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... - 09:48 Support #6958 (Closed - End of life cycle): [SCP ID :##3547##] : Unit Trust Fund - Date & Rate
- Hi,
Kindly attend below request:
As per below screen capture, the Unit Trust Fund has incorrect date & rate displ...
December 19, 2016
- 16:42 Support #6956 (Closed - End of life cycle): [SCP ID :##3546##] : DESKMATE: HCD End Of Emploment O...
- Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Division Last Working Day (Date) Las... - 16:40 Support #6955 (Work Completed-End life cycle): [SCP ID :##3545##] : DESKMATE: HCD Staff Movement
- Hi,
Kindly attend below request:
1. to remove from bandar saujana putra
2. to add in Consumer Banking
Staff I... - 16:38 Support #6954 (Closed - End of life cycle): [SCP ID :##3544##] : DESKMATE: HCD New Hire Internal ...
- Hi,
Kindly attend below request:
to add in directory:
'Izzul Islam Bin Amiruddin (Internal Audit) - ext 0322 - 16:34 Support #6953 (Closed - End of life cycle): [SCP ID :##3543##] : DESKMATE: HCD End of EMployment
- Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Department Division Last Working Day ... - 16:32 Support #6952 (Closed - End of life cycle): [SCP ID :##3542##] : DESKMATE: HCD End of Employment
- Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division Last Working Day... - 16:20 Support #6950 (Closed - End of life cycle): [SCP ID :##3541##] : DESKMATE: HCD New Hire 071116
- Hi,
Kindly attend below request:
to add in directory
Staff ID Name Division Location Join Date
16-1542 Rosd... - 16:14 Support #6949 (Closed - End of life cycle): [SCP ID :##3540##] : DESKMATE: HCD New Hire Nov 2016
- Hi,
Kindly attend below request:
to add in directory
Staff ID Name Department Division Join Date
16-1538 Ez... - 16:05 Support #6948 (Work Completed-End life cycle): [SCP ID :##3539##] : DESKMATE: HCD End of Employme...
- Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division Last Working Day... - 16:01 Support #6947 (Closed - End of life cycle): [SCP ID :##3538##] : DESKMATE: HCD New Hire 071116
- Hi,
Kindly attend below request:
to add in directory:
Staff ID Name Division Location Join Date
16-1542 Rosdian... - 15:57 Support #6946 (Closed - End of life cycle): [SCP ID :##3537##] : DESKMATE: HCD End Of Employment
- Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Department Division Last Working Day (D... - 15:54 Support #6945 (Closed - End of life cycle): [SCP ID :##3536##] : DESKMATE: HCD New Hire 011216
- Hi,
Kindly attend below request:
to add in directory:
Staff ID Name Department Division Join Date
16-1547 K... - 15:50 Support #6944 (Closed - End of life cycle): [SCP ID :##3535##] : DESKMATE: HCD New Hire 051216
- Hi,
Kindly attend below request:
to add in Corporate Banking Directory
Staff ID Name Department ... - 15:47 Support #6943 (Closed - End of life cycle): [SCP ID :##3534##] : DESKMATE: HCD End of Employment ...
- Hi,
Kindly attend below request:
to remove the following staff:
Staff No. Name Department Last Working Day (Da... - 14:43 Support #6938 (Closed - End of life cycle): [SCP ID :##3529##] : WEBSITE & DESKMATE: Wealth Manag...
- Verified by Azli.
Issue closed in SCP. - 11:43 Support #6941 (Closed - End of life cycle): [SCP ID :##3532##] : WEBSITE: Debit Card-i - Activate...
- Hi,
Kindly attend below request:
to upload the winner list in "Highlights"
Title: Winner Announcement: Activa... - 11:29 Support #6940 (Closed - End of life cycle): [SCP ID :##3531##] : WEBSITE: Debit Card-i - Swipe & ...
- Hi,
Kindly attend below request:
to upload the winner list in "Highlights"
Title: Winner Announcement: Swipe &... - 11:22 Support #6939 (Work Completed-End life cycle): [SCP ID :##3530##] : WEBSITE: Debit Card-i - Highl...
- Hi,
Kindly attend below request:
1. to add "Winner Announcement" i.e. Winner Announcement: Activate & Win Campaig... - 10:58 Support #6937 (Closed - End of life cycle): [SCP ID :##3528##] : WEBSITE: Alternate Channel - Upd...
- Verified by Azli.
Issue closed in SCP. - 10:51 Support #6938 (Closed - End of life cycle): [SCP ID :##3529##] : WEBSITE & DESKMATE: Wealth Manag...
- Hi,
Kindly attend below request:
Website
1. to upload banner
2. to replace banner no 5 (kfh sure casa-i)
3. to... - 10:31 Support #6937 (Closed - End of life cycle): [SCP ID :##3528##] : WEBSITE: Alternate Channel - Upd...
- Hi,
Kindly attend below request:
URL –
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP...
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