Support #6976

[SCP ID :##3566##] : CORUS - Update 2017 Calendar Issue

Added by Zahir Abd Latif over 7 years ago. Updated over 7 years ago.

Status:Closed - End of life cycleStart date:January 03, 2017
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY CORUSSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Please further check on "Session expired" error encountered at Corus when user tried to delete record for the 2017 holiday which performed on 1st January 2017.

Please confirm below are the logs required (dated 1st January 2017):

kfhib05 (ESB)
i) /export/home/esbadm/startManagedWeblogic.log
ii) /export/home/esbadm/nohup.out
iii) All ALSB Server logs under /opt/bea/user_projects/domains/ALSBDomain/servers/ALSBServer/logs

kfhib03
i) /opt/BV1TO1/JBoss/server/bv_framework0/nohup.out
ii) /opt/BV1TO1/JBoss/server/bv_framework1/nohup.out
iii) all logs under /opt/BV1TO1/var/logs/

kfhib04
i) /opt/BV1TO1/JBoss/server/bv_framework2/nohup.out
ii) /opt/BV1TO1/JBoss/server/bv_framework3/nohup.out
iii) all logs under /opt/BV1TO1/var/logs/

History

#1 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Update by Hafiz, Jan 11, 2017 12:27 PM:-

Salam Ashikin/Shahrul

We found this error happen due to too much holidays records that cause this problem. Please execute sql bellow at Production database to clean old record.

Query:
delete from ib_holiday where trunc(holiday) < '01-JAN-2017' or trunc(holiday) > '31-DEC-2018';

#2 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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