Activity

From December 15, 2016 to January 13, 2017

January 13, 2017

15:10 Support #7033 (Closed - End of life cycle): [SCP ID :##3600##] : Issue to give privileges to user: Hi,
Kindly attend below request:
We have created new user ID from Labuan using BVMC>KFHM but user unable to acces... Zahir Abd Latif
09:44 Support #6983 (Closed - End of life cycle): [SCP ID :##3573##] : Encountered Servlet Exception Is...: Issue closed in SCP. Zahir Abd Latif
09:42 Support #6976 (Pending Customer Feedback): [SCP ID :##3566##] : CORUS - Update 2017 Calendar Issue: Update by Hafiz, Jan 11, 2017 12:27 PM:-... Zahir Abd Latif
09:40 Support #6982 (Pending Customer Feedback): [SCP ID :##3572##] : CMS Labuan - unable to locate pay...: Update by Hafiz, Jan 11, 2017 11:56 AM:-... Zahir Abd Latif
09:32 Support #6936 (Pending Customer Feedback): [SCP ID :##3527##] : Instant Transfer Issue: Update by Hafiz, Jan 9, 2017 11:31 AM:-... Zahir Abd Latif
09:27 Support #7003 (Closed - End of life cycle): [SCP ID :##3588##] : WEBSITE: Alternate Channel - MyC...: Done by Athira.
Issue closed in SCP. Zahir Abd Latif
09:26 Support #6988 (Closed - End of life cycle): [SCP ID :##3582##] : WEBSITE: Debit Card-i -: Done by Athira.
Issue closed in SCP. Zahir Abd Latif

January 11, 2017

14:57 Support #7018 (Closed - End of life cycle): [SCP ID :##3592##] : DESKMATE: Directory Update - Kot...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
14:56 Support #7012 (Closed - End of life cycle): [SCP ID :##3590##] : DESKMATE: Directory Update (New ...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
14:45 Support #7022 (Closed - End of life cycle): [SCP ID :##3596##] : DESKMATE: HCD - Resigned Staff: ...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
14:40 Support #7019 (Closed - End of life cycle): [SCP ID :##3593##] : DESKMATE: Directory Update - Cor...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
14:30 Support #7020 (Closed - End of life cycle): [SCP ID :##3594##] : DESKMATE: - Directory Update - C...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:06 Support #7021 (Closed - End of life cycle): [SCP ID :##3595##] : [URGENT] DESKMATE: HCD - HCD_Med...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:40 Support #7022 (Closed - End of life cycle): [SCP ID :##3596##] : DESKMATE: HCD - Resigned Staff: ...: Hi,
Kindly attend below request:
to remove the following staff from directory:
!https://support.penril.net/inl... Zahir Abd Latif
09:28 Support #7021 (Closed - End of life cycle): [SCP ID :##3595##] : [URGENT] DESKMATE: HCD - HCD_Med...: Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_docman&Itemid=855
to add the ... Zahir Abd Latif
09:26 Support #7000 (Closed - End of life cycle): [SCP ID :##3585##] : WEBSITE: Banner - BNM Karnival R...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:24 Support #7020 (Closed - End of life cycle): [SCP ID :##3594##] : DESKMATE: - Directory Update - C...: Hi,
Kindly attend below request:
to add in directory:
!https://support.penril.net/inlineimages/WorkOrder/Jan20... Zahir Abd Latif
09:20 Support #7019 (Closed - End of life cycle): [SCP ID :##3593##] : DESKMATE: Directory Update - Cor...: Hi,
Kindly attend below request:
to add in directory:
Catherine Chong Ting Ting
Corporate Banking
Staff ID: ... Zahir Abd Latif
09:18 Support #7018 (Closed - End of life cycle): [SCP ID :##3592##] : DESKMATE: Directory Update - Kot...: Hi,
Kindly attend below request:
to add in directory and New Hire:
Muhamad Syahidan Bin Che Abdul Halim
Retai... Zahir Abd Latif

January 10, 2017

16:49 Support #7012 (Closed - End of life cycle): [SCP ID :##3590##] : DESKMATE: Directory Update (New ...: Hi,
Kindly attend below request:
to add details for the following staff and to add them in "New Hires":
!https... Zahir Abd Latif
16:32 Support #6983 (Pending Customer Feedback): [SCP ID :##3573##] : Encountered Servlet Exception Iss...: Based on my investigation, there are no logs between 00:00:00 to 15:49:00 on bv0 and bv2. I think the server is not s... Ngoh Chee Ping
16:30 Support #7008 (Closed - End of life cycle): [SCP ID :##3589##] : IBG Amount Must be Greater Than ...: Hi,
Kindly attend below request:
There's 1 IBG transaction rejected by MyClear due to amount is zero. Hence, ple... Zahir Abd Latif
14:31 Support #7003 (Closed - End of life cycle): [SCP ID :##3588##] : WEBSITE: Alternate Channel - MyC...: Hi,
Kindly attend below request:1. to remove Online Banking Safety Tips
1. to remove Online Banking Safety Tips
... Zahir Abd Latif
14:11 Support #6991 (Closed - End of life cycle): [SCP ID :##3583##] : DESKMATE: Debit Card-i - Banner ...: Verified by Azli.
Issue closed in SCP.
Zahir Abd Latif
10:33 Support #7001 (Closed - End of life cycle): [SCP ID :##3586##] : Incorrect Status for CMS IBG Trx...: Hi,
Kindly attend below request:
Upon checking in Phoenix and Corus, there's 1 successful CMS IBG performed on 5 ... Zahir Abd Latif
10:20 Support #7000 (Closed - End of life cycle): [SCP ID :##3585##] : WEBSITE: Banner - BNM Karnival R...: Hi,
Kindly attend below request:
1. to temporarily remove banner No 4 (Fund Transfer) from 11-16 January 2017
2.... Zahir Abd Latif
10:02 Support #6999 (Closed - End of life cycle): [SCP ID :##3584##] : Status Incorrect for Bulk Trx da...: Hi,
Kindly attend below request:
Please help to check on incorrect status for Bulk Trx which approved on 27/07/20... Zahir Abd Latif

January 09, 2017

17:13 Support #6991 (Closed - End of life cycle): [SCP ID :##3583##] : DESKMATE: Debit Card-i - Banner ...: Hi,
Kindly attend below request:.
to remove Nyonya Colours Banner
to upload Happy 70 Days Banner
to make the ba... Zahir Abd Latif
14:36 Support #6988 (Closed - End of life cycle): [SCP ID :##3582##] : WEBSITE: Debit Card-i -: Hi,
Kindly attend below request:
to upload in "Highlights"
Title: Winner Announcement: KFH Debit Card-i Swipe & ... Zahir Abd Latif

December 22, 2016

15:49 Support #6967 (Closed - End of life cycle): [SCP ID :##3552##] : DESKMATE: HCD Takaful Malaysia: Hi,
Kindly attend below request:
http://deskmate.kfh.com.my/index.php?option=com_docman&Itemid=306
1. to add n... Zahir Abd Latif

December 21, 2016

16:20 Support #6956 (Closed - End of life cycle): [SCP ID :##3546##] : DESKMATE: HCD End Of Emploment O...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
11:38 Support #6965 (Closed - End of life cycle): [SCP ID :##3549##] : [URGENT] WEBSITE: Debit Card-i -...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:59 Support #6963 (Closed - End of life cycle): [SCP ID :##3548##] : [URGENT] WEBSITE: Legal & Secret...: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:54 Support #6944 (Closed - End of life cycle): [SCP ID :##3535##] : DESKMATE: HCD New Hire 051216: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:54 Support #6943 (Closed - End of life cycle): [SCP ID :##3534##] : DESKMATE: HCD End of Employment ...: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif

December 20, 2016

18:01 Support #6965 (Closed - End of life cycle): [SCP ID :##3549##] : [URGENT] WEBSITE: Debit Card-i -...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif
14:46 Support #6963 (Closed - End of life cycle): [SCP ID :##3548##] : [URGENT] WEBSITE: Legal & Secret...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif
09:48 Support #6958 (Closed - End of life cycle): [SCP ID :##3547##] : Unit Trust Fund - Date & Rate: Hi,
Kindly attend below request:
As per below screen capture, the Unit Trust Fund has incorrect date & rate displ... Zahir Abd Latif

December 19, 2016

16:42 Support #6956 (Closed - End of life cycle): [SCP ID :##3546##] : DESKMATE: HCD End Of Emploment O...: Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Division Last Working Day (Date) Las... Zahir Abd Latif
16:40 Support #6955 (Work Completed-End life cycle): [SCP ID :##3545##] : DESKMATE: HCD Staff Movement: Hi,
Kindly attend below request:
1. to remove from bandar saujana putra
2. to add in Consumer Banking
Staff I... Zahir Abd Latif
16:38 Support #6954 (Closed - End of life cycle): [SCP ID :##3544##] : DESKMATE: HCD New Hire Internal ...: Hi,
Kindly attend below request:
to add in directory:
'Izzul Islam Bin Amiruddin (Internal Audit) - ext 0322 Zahir Abd Latif
16:34 Support #6953 (Closed - End of life cycle): [SCP ID :##3543##] : DESKMATE: HCD End of EMployment: Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Department Division Last Working Day ... Zahir Abd Latif
16:32 Support #6952 (Closed - End of life cycle): [SCP ID :##3542##] : DESKMATE: HCD End of Employment: Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division Last Working Day... Zahir Abd Latif
16:20 Support #6950 (Closed - End of life cycle): [SCP ID :##3541##] : DESKMATE: HCD New Hire 071116: Hi,
Kindly attend below request:
to add in directory
Staff ID Name Division Location Join Date
16-1542 Rosd... Zahir Abd Latif
16:14 Support #6949 (Closed - End of life cycle): [SCP ID :##3540##] : DESKMATE: HCD New Hire Nov 2016: Hi,
Kindly attend below request:
to add in directory
Staff ID Name Department Division Join Date
16-1538 Ez... Zahir Abd Latif
16:05 Support #6948 (Work Completed-End life cycle): [SCP ID :##3539##] : DESKMATE: HCD End of Employme...: Hi,
Kindly attend below request:
to remove from directory:
Staff No. Name Department Division Last Working Day... Zahir Abd Latif
16:01 Support #6947 (Closed - End of life cycle): [SCP ID :##3538##] : DESKMATE: HCD New Hire 071116: Hi,
Kindly attend below request:
to add in directory:
Staff ID Name Division Location Join Date
16-1542 Rosdian... Zahir Abd Latif
15:57 Support #6946 (Closed - End of life cycle): [SCP ID :##3537##] : DESKMATE: HCD End Of Employment: Hi,
Kindly attend below request:
to remove from directory
Staff No. Name Department Division Last Working Day (D... Zahir Abd Latif
15:54 Support #6945 (Closed - End of life cycle): [SCP ID :##3536##] : DESKMATE: HCD New Hire 011216: Hi,
Kindly attend below request:
to add in directory:
Staff ID Name Department Division Join Date
16-1547 K... Zahir Abd Latif
15:50 Support #6944 (Closed - End of life cycle): [SCP ID :##3535##] : DESKMATE: HCD New Hire 051216: Hi,
Kindly attend below request:
to add in Corporate Banking Directory
Staff ID Name Department ... Zahir Abd Latif
15:47 Support #6943 (Closed - End of life cycle): [SCP ID :##3534##] : DESKMATE: HCD End of Employment ...: Hi,
Kindly attend below request:
to remove the following staff:
Staff No. Name Department Last Working Day (Da... Zahir Abd Latif
14:43 Support #6938 (Closed - End of life cycle): [SCP ID :##3529##] : WEBSITE & DESKMATE: Wealth Manag...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
11:43 Support #6941 (Closed - End of life cycle): [SCP ID :##3532##] : WEBSITE: Debit Card-i - Activate...: Hi,
Kindly attend below request:
to upload the winner list in "Highlights"

Title: Winner Announcement: Activa... Zahir Abd Latif
11:29 Support #6940 (Closed - End of life cycle): [SCP ID :##3531##] : WEBSITE: Debit Card-i - Swipe & ...: Hi,
Kindly attend below request:
to upload the winner list in "Highlights"
Title: Winner Announcement: Swipe &... Zahir Abd Latif
11:22 Support #6939 (Work Completed-End life cycle): [SCP ID :##3530##] : WEBSITE: Debit Card-i - Highl...: Hi,
Kindly attend below request:
1. to add "Winner Announcement" i.e. Winner Announcement: Activate & Win Campaig... Zahir Abd Latif
10:58 Support #6937 (Closed - End of life cycle): [SCP ID :##3528##] : WEBSITE: Alternate Channel - Upd...: Verified by Azli.
Issue closed in SCP. Zahir Abd Latif
10:51 Support #6938 (Closed - End of life cycle): [SCP ID :##3529##] : WEBSITE & DESKMATE: Wealth Manag...: Hi,
Kindly attend below request:
Website
1. to upload banner
2. to replace banner no 5 (kfh sure casa-i)
3. to... Zahir Abd Latif
10:31 Support #6937 (Closed - End of life cycle): [SCP ID :##3528##] : WEBSITE: Alternate Channel - Upd...: Hi,
Kindly attend below request:
URL –
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP... Zahir Abd Latif

December 16, 2016

17:31 Support #6935 (Closed - End of life cycle): [SCP ID :##3526##] : [URGENT] WEBSITE: Notice Tempora...: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif
16:33 Support #6936 (Closed - End of life cycle): [SCP ID :##3527##] : Instant Transfer Issue: Hi,
Kindly attend below request:
Please help to investigate on instant transfer issue where customer unable to do... Zahir Abd Latif
16:14 Support #6935 (Closed - End of life cycle): [SCP ID :##3526##] : [URGENT] WEBSITE: Notice Tempora...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/
to remove the notice from website
!https://su... Zahir Abd Latif
11:19 Support #6927 (Closed - End of life cycle): [SCP ID :##3521##] : Website: PDM - New IM Rate wef 1...: Done, verified by Azli.
Issue closed in SCP. Zahir Abd Latif
09:18 Support #6932 (Closed - End of life cycle): [SCP ID :##3524##] : Bulkpayment Staging Issue: Hi,
Kindly attend below request:
Please help to investigate why bulkpayment for runEpfGenerateFile.sh is not func... Zahir Abd Latif

December 15, 2016

12:01 Support #6928 (Work Completed-End life cycle): [SCP ID :##3522##] : Website: Alternate Channel - ...: Hi,
Kindly attend below request:
URL –
http://www.kfh.com.my/kfhmb/v2/contentView.do?contentTypeId=3000&displayP... Zahir Abd Latif
11:57 Support #6927 (Closed - End of life cycle): [SCP ID :##3521##] : Website: PDM - New IM Rate wef 1...: Hi,
Kindly attend below request:
http://www.kfh.com.my/kfhmb/v2/programView.do?contentTypeId=3000&displayPage=%2F... Zahir Abd Latif

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