Support #6982
[SCP ID :##3572##] : CMS Labuan - unable to locate payments in CORUS
Status: | Closed - End of life cycle | Start date: | January 03, 2017 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Hafizudin MD | % Done: | 100% | |
Category: | MY BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Kindly be informed that customer complaint that system auto log out when they try to approve payment and their accounts has been debited for the payments .
We are unable to locate payments done by customer in CORUS.
Transaction Details
Date : 03/01/2017, 10 AM - 1 PM
Amount : USD 214,543.40
Please help to assist urgently.
History
#1 Updated by Zahir Abd Latif over 7 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- % Done changed from 0 to 100
Update by Hafiz, Jan 11, 2017 11:56 AM:-
Salam Shahrul/Ashikin The patches is ready to deploy to Staging server. Please get patches from below path:- //10.20.8.35/Internet Banking/20160526_Labuan_Logger_Enhancement
#2 Updated by Zahir Abd Latif over 7 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.