Activity
From November 23, 2014 to December 22, 2014
December 22, 2014
- 18:21 Support #4633: [SCP ID :##2358##] : "Error while performing your Request" during approval at IBAM...
- Hi Lizah and Kartono,
Please update this status by tomorrow morning whether can close this case? - 15:43 IBAM Support #4807 (Closed - End of life cycle): [SCP ID :##2470##] : Epay reconsilation file for BI...
- 15:39 BIB Support #4805 (Closed - End of life cycle): [SCP ID :##2468##] : BIB Login Problem - "username ...
- Refer email : Re: [Request ID :##2468##] : BIB Login Problem - "username or password or security token pin is invalid...
- 09:43 Support #4199 (Closed - End of life cycle): SCP ID# 2076 : RIB REPORT - CONSOLIDATED TRANSACTION ...
- No response from customer within 3 days, closed.
December 19, 2014
- 16:12 Support #4152 (Work Completed-End life cycle): SCP ID# 2036 : Agrobank RIB Log override
- Work Completed on March 13, 2014.
- 15:25 Support #1885 (Work Completed-End life cycle): SCP ID# 198 : [IE000123SP] - To include account in...
- New CR raised : IE000086C - IBAM RIB & BIB Dynamic Report.
Customer agreed to close case.
December 15, 2014
- 16:07 RIB Support #5043: [SCP ID :##2503##] : Session expired when perform Favourite Interbank Maintenance ...
- Dear Kartono,
Kindly assist to fix on the issue. Step to reproduce:
# Login to RIB
# Click on Fund Transfer>In... - 15:35 IBAM Support #5044: [SCP ID :##2502##] : Interbank Issue (IBAM)
- Dear Kartono,
Kindly assist on the issue. Step to reproduce as below:
# Login to IBAM
# Click on IBAM>Content>...
December 09, 2014
- 17:25 IBAM Support #5044 (Closed - End of life cycle): [SCP ID :##2502##] : Interbank Issue (IBAM)
- Hi Lizah
Kindly attend below case
1) Create new intrabank in IBAM
enter all interbank details required
... - 17:24 RIB Support #5043 (Closed - End of life cycle): [SCP ID :##2503##] : Session expired when perform Fav...
- Dear support,
need assistance on below issue:
Session expired when perform Favourite Interbank Maintenance - add - 17:10 RIB Support #5042 (Closed - End of life cycle): [SCP ID :##2504##] : IBFT Beneficiary Bank
- Kindly assist on customer's enquiry below:
1) List of beneficiary bank for IBFT are same as IBG beneficary bank. ...
November 24, 2014
- 11:24 BIB Support #4795 (Pending Customer Feedback): [SCP ID :##2459##] : Create new user (single user) b...
- Current findings:
- Certain account duplicated in the account list.
- IB suppose to retrieve 20 accounts per reques...
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