Activity

From November 21, 2015 to December 20, 2015

December 11, 2015

10:44 Support #5749 (Closed - End of life cycle): [SCP ID :##2870##] : Approver login denied_PENRIL DAT...
Issue closed in SCP. Zahir Abd Latif

December 09, 2015

15:48 Support #5749 (Pending Customer Feedback): [SCP ID :##2870##] : Approver login denied_PENRIL DATA...
Update by Kah Yan, Dec 2, 2015 11:59 AM:-
Dear Ruzaimah,
We suspect that the application server and authenticat...
Zahir Abd Latif

December 02, 2015

09:14 Support #5713 (Closed - End of life cycle): [SCP ID :##2860##] : Security Token Not Exist.
Issue closed in SCP. Zahir Abd Latif
09:14 Support #5723 (Closed - End of life cycle): [SCP ID :##2864##] : BIB PROBLEM TO LOGIN AS SINGLE U...
Issue closed in SCP. Zahir Abd Latif
09:13 Support #5732 (Closed - End of life cycle): [SCP ID :##2866##] : BIB IBG - Transaction decline (H...
Issue closed in SCP. Zahir Abd Latif

November 27, 2015

17:22 Support #5749 (Closed - End of life cycle): [SCP ID :##2870##] : Approver login denied_PENRIL DAT...
Hi,
Kindly attend below request:
Kindly need your assistance. Customer unable to login as Approver.

AGRONetBI...
Zahir Abd Latif

November 26, 2015

15:26 Support #5688 (Closed - End of life cycle): [Request ID :##2856##] : System Unavailable - RIB/IBA...
Issue closed in SCP. Zahir Abd Latif

November 25, 2015

15:41 Support #5732 (Pending Customer Feedback): [SCP ID :##2866##] : BIB IBG - Transaction decline (HA...
Error message "Transaction is declined. Please contact branch of account." is throw from Host side. Already asked Ruz... Ngoh Chee Ping
15:39 Support #5723 (Pending Customer Feedback): [SCP ID :##2864##] : BIB PROBLEM TO LOGIN AS SINGLE US...
This issue happen because secure metric return 114 error code. 114 error code mean the token need to synchronize. Alr... Ngoh Chee Ping

November 24, 2015

15:39 Support #5732 (Closed - End of life cycle): [SCP ID :##2866##] : BIB IBG - Transaction decline (H...
Hi,
Kindly attend below request:
Please assist, customer want to do fund transfer butunsuccessful. Customer alrea...
Zahir Abd Latif
11:15 Support #5723 (Closed - End of life cycle): [SCP ID :##2864##] : BIB PROBLEM TO LOGIN AS SINGLE U...
Hi,
Kindly attend below request:
Customer unable to login as Single User.
Company Name: SHIROI NEKO SALOON
Ful...
Zahir Abd Latif
09:16 Support #5713 (Pending Customer Feedback): [SCP ID :##2860##] : Security Token Not Exist.
Already ask Norazlilah to check the otpcore.xml file and she already correct the proxool file. Waiting for them to te... Ngoh Chee Ping

November 23, 2015

15:06 Support #5715 (Closed - End of life cycle): [SCP ID :##2862##] : BIB: Session Expired.
Hi,
Kindly attend below request:
Session expired while login to BIB. Details affected customer as below:
Compa...
Zahir Abd Latif
14:37 Support #5713 (Closed - End of life cycle): [SCP ID :##2860##] : Security Token Not Exist.
Hi,
Kindly attend below request:
Agrobank admin not able to assign token to company, error 'Security Token Not Ex...
Zahir Abd Latif
 

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