B - Production Support » Agrobank Support

February 29, 2016

17:19 Support #5942: [SCP ID :##2955##] : Request TAC - Session Expired

Already provide the new WAR file to fix the transfer limit null problem. Now pending illah to perform testing. Ngoh Chee Ping

14:57 Support #6010: [SCP ID :##2990##] : BIB CUSTOMER NOT ABLE TO ADD FAVOURITE FUND TRANSFER.

script executed in production. Pending user/customer to retest Yap Kah Yan

14:40 Support #5971: [SCP ID :##2974##] : Transaction History: IBG Charges display twice.

Dear Zahir,
Pending data from production to test.
Fixes already provided by Chee Ping Yap Kah Yan

14:36 Support #5942 (Pending Customer Feedback): [SCP ID :##2955##] : Request TAC - Session Expired

Dear Zahir / Chee Ping,
This issue is pending user feedback. We have run the script to set NULL to 0.
Thanks. Yap Kah Yan

14:36 Support #6008: [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT AT BIB.

Issue No 1 already done and migrated to production. For issue no 2 still under testing by Jeng Wei. Ngoh Chee Ping

14:33 Support #5942: [SCP ID :##2955##] : Request TAC - Session Expired

Zahir
This issue happen because of the customer transfer limit become null after update transfer limit in RIB. Wil... Ngoh Chee Ping

14:29 Support #6008 (Development / Work In Progress): [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAY...

Dear Chee Ping,
Kindly assist to update the current status or any finding/progress on this issue in Redmine.
Th... Zahir Abd Latif

14:28 Support #5974: [SCP ID :##2976##] : Hibah for date 31/12/2015 not display at Transaction History.

Dear Kah Yan,
Kindly assist to update the current status or any finding/progress on this issue in Redmine.
Thanks. Zahir Abd Latif

14:26 Support #5971 (Development / Work In Progress): [SCP ID :##2974##] : Transaction History: IBG Cha...

Dear Kah Yan,
Kindly assist to update the current status or any finding/progress on this issue in Redmine.
Thanks. Zahir Abd Latif

14:25 Support #5942 (Development / Work In Progress): [SCP ID :##2955##] : Request TAC - Session Expired

Dear Kah Yan,
Kindly assist to update the current status or any finding/progress on this issue in Redmine.
Thanks. Zahir Abd Latif

February 26, 2016

11:25 Support #6010 (Pending Customer Feedback): [SCP ID :##2990##] : BIB CUSTOMER NOT ABLE TO ADD FAVO...

Increase PAYMENT_TYPE length in BIB_INTERBANK_ACCOUNTS.
Please test the script in SIT and UAT before migrating to PR... Yap Kah Yan

10:54 Support #6010 (Closed - End of life cycle): [SCP ID :##2990##] : BIB CUSTOMER NOT ABLE TO ADD FAV...

Hi,
Kindly attend below request:
The initiator claimed that she unable to add favorite for Interbank Fund Transfe... Zahir Abd Latif

February 25, 2016

15:29 Support #6008 (Closed - End of life cycle): [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT...

Hi,
Kindly attend below request:
1. There are notransaction types under IBAM > BIB User Inquiry especially Zak... Zahir Abd Latif

February 17, 2016

08:59 Support #5974 (Closed - End of life cycle): [SCP ID :##2976##] : Hibah for date 31/12/2015 not di...

Hi,
Kindly attend below request:
We have received complaint from customer that Hibah for date 31/12/2015 was not ... Zahir Abd Latif

February 16, 2016

16:07 Support #5971 (Closed - End of life cycle): [SCP ID :##2974##] : Transaction History: IBG Charges...

Hi,
Kindly attend below request:
Please help to check and fix below issue:
IBG charges display twice at Transa... Zahir Abd Latif

09:05 Support #5946 (Closed - End of life cycle): [SCP ID :##2960##] : BILL PAYMENT ERROR (SESSION EXPI...

Update from Norazlilah, Feb 15, 2016 08:16 PM:-... Zahir Abd Latif

09:03 Support #5940 (Closed - End of life cycle): [SCP ID :##2953##] : AGRONet Session Expired.

Issue closed in SCP. Zahir Abd Latif

09:01 Support #5944 (Closed - End of life cycle): [SCP ID :##2959##] : Audit Findings - IBAM accessible...

Issue closed in SCP. Zahir Abd Latif

09:00 Support #5910 (Closed - End of life cycle): [SCP ID :##2930##] : BIB customer got session expired...

Issue closed in SCP. Zahir Abd Latif

February 15, 2016

10:58 Support #5946: [SCP ID :##2960##] : BILL PAYMENT ERROR (SESSION EXPIRED).

Possible session is null, cannot access navigation.
23-svr 2
[1/22/16 14:30:17:951 SGT] 000001f7 SystemErr R ... Yap Kah Yan

10:26 Support #5940 (Pending Customer Feedback): [SCP ID :##2953##] : AGRONet Session Expired.

Update from Kah Yan, Jan 22, 2016 02:32 PM:-
Dear Ilah,
From the logs in IBAPPSVR2, we found some deadlock erro... Zahir Abd Latif

10:20 Support #5946: [SCP ID :##2960##] : BILL PAYMENT ERROR (SESSION EXPIRED).

Dear Kah Yan,
Any update regarding this issue?
Thanks. Zahir Abd Latif

February 03, 2016

10:40 Support #5898 (Closed - End of life cycle): [SCP ID :##2919##] : BIB: Viewer not able to view acc...

Issue closed in SCP. Zahir Abd Latif