Activity
From March 07, 2016 to April 05, 2016
April 05, 2016
- 17:38 Support #6163 (Closed - End of life cycle): [SCP ID :##3055##] : CA not able to create user at BIB.
- Hi,
Kindly attend below request:
we have received a few complaint from customer that not able to create user at B... - 15:29 Support #6155 (Closed - End of life cycle): [SCP ID :##3047##] : Incident 29/02/2016, Internet Ba...
- Issue closed in SCP.
- 13:47 Support #6155 (Pending Customer Feedback): [SCP ID :##3047##] : Incident 29/02/2016, Internet Ban...
- After investigate the log files. Found the problem because of JNDI in websphere not able to connect to database at 9....
April 04, 2016
- 15:33 Support #6161 (Closed - End of life cycle): [SCP ID :##3052##] : Company account able register Ag...
- Hi,
Kindly attend below request:
Company account withclass code=N able to register Agronet.
Please help to c... - 15:24 Support #6160 (Closed - End of life cycle): [SCP ID :##3051##] : Cannot assign token - no user di...
- Hi,
Kindly attend below request:
Customer cannot login Account approver, got error invalid password and security ... - 10:48 Support #6154: [SCP ID :##3046##] : BIB system log override.
- Miss understand the actual problem. The problem is because of the log file setting in websphere is default. Need to c...
April 01, 2016
- 11:06 Support #6154 (Pending Customer Feedback): [SCP ID :##3046##] : BIB system log override.
- Suspect this is due to websphere cache problem. Requested Illah to restart websphere and clear cache.
- 11:05 Support #6155 (Development / Work In Progress): [SCP ID :##3047##] : Incident 29/02/2016, Interne...
- 09:52 Support #6155 (Closed - End of life cycle): [SCP ID :##3047##] : Incident 29/02/2016, Internet Ba...
- Hi,
Kindly attend below request:
FYI, there is IB service disruption on 29/02/2016. System Under Maintenance scre... - 09:43 Support #6154 (Closed - End of life cycle): [SCP ID :##3046##] : BIB system log override.
- Hi,
Kindly attend below request:
Current BIB system log was override, only show latest log as below.
Please help...
March 25, 2016
- 09:25 Support #6100 (Closed - End of life cycle): [SCP ID :##3022##] : Cannot approve unlock BIB user.
- Issue closed in SCP.
- 09:25 Support #6079 (Closed - End of life cycle): [SCP ID :##3018##] : Bene account number null at IBG ...
- Issue closed in SCP.
- 09:24 Support #5974 (Closed - End of life cycle): [SCP ID :##2976##] : Hibah for date 31/12/2015 not di...
- Issue will reopen if problem persist.
Issue closed in SCP.
March 24, 2016
- 11:00 Support #6100 (Pending Customer Feedback): [SCP ID :##3022##] : Cannot approve unlock BIB user.
- Root Cause:
missing field in view-bean - 10:45 Support #6079 (Pending Customer Feedback): [SCP ID :##3018##] : Bene account number null at IBG r...
- migrated when merge with bulk payment
- 10:43 Support #5974 (Pending Customer Feedback): [SCP ID :##2976##] : Hibah for date 31/12/2015 not dis...
- user have not reply to IT.
March 23, 2016
- 17:39 Support #6119 (Closed - End of life cycle): [SCP ID :##3031##] : INTERNET BANKING PENTEST 2016.
- Hi,
Kindly attend below request:
Attached pentest result for Internet Banking.
Please help us to fix. - 11:24 Support #6008: [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT AT BIB.
- Dear Kah Yan/Team,
May I know the status update of this request? Has it done yet?
Thanks.
- 11:20 Support #5974: [SCP ID :##2976##] : Hibah for date 31/12/2015 not display at Transaction History.
- Dear Kah Yan,
Any update? Does deployment successful migrate for this issue?
Thanks.
March 21, 2016
- 13:35 Support #6100 (System Integration Test): [SCP ID :##3022##] : Cannot approve unlock BIB user.
- generated IBAM war file with fixes
- 11:09 Support #6100 (Closed - End of life cycle): [SCP ID :##3022##] : Cannot approve unlock BIB user.
- Hi,
Kindly attend below request:
Currently, checker not able to approve unlocked bib user.
Once click Tracking I...
March 16, 2016
- 09:03 Support #6079 (Closed - End of life cycle): [SCP ID :##3018##] : Bene account number null at IBG ...
- Hi,
Kindly attend below request:
Please help to check and fix below issue:
Customer made IBG transfer.
She in...
March 14, 2016
- 08:27 Support #5974 (Pending Prod Deployment): [SCP ID :##2976##] : Hibah for date 31/12/2015 not displ...
- To be merged with the next deployment (SI-Phase 2/Bulk Payment)
March 10, 2016
- 16:12 Support #6029 (Closed - End of life cycle): [SCP ID :##3001##] : Jompay Transaction Description s...
- Issue closed in SCP.
March 09, 2016
- 10:16 Support #5971 (Closed - End of life cycle): [SCP ID :##2974##] : Transaction History: IBG Charges...
- Issue closed in SCP.
- 10:15 Support #6010 (Closed - End of life cycle): [SCP ID :##2990##] : BIB CUSTOMER NOT ABLE TO ADD FAV...
- Issue closed in SCP.
- 10:11 Support #6037 (Closed - End of life cycle): [SCP ID :##3005##] : Not able to create user for new ...
- Issue closed in SCP.
- 10:11 Support #6038 (Closed - End of life cycle): [SCP ID :##3006##] : RIB Transaction Inquiry - Servic...
- Issue closed in SCP.
March 08, 2016
- 12:11 Support #6008: [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT AT BIB.
- Dear Jeng Wei,
Have some issue after deploying the new fixes.
Kindly check. Error log sent in email.
Thanks.
- 10:04 Support #5971 (Pending Customer Feedback): [SCP ID :##2974##] : Transaction History: IBG Charges ...
- Fixes deployed during migration for CMS SI (5/3/2016)
March 07, 2016
- 11:56 Support #6038 (Pending Customer Feedback): [SCP ID :##3006##] : RIB Transaction Inquiry - Service...
- Root Cause
This issue happened because RIB not yet migrate SI into production. Therefore, one of the field will be N... - 11:26 Support #6029 (Pending Customer Feedback): [SCP ID :##3001##] : Jompay Transaction Description sh...
- Update from Kah Yan, Mar 3, 2016 03:34 PM:-...
- 11:20 Support #6038 (Development / Work In Progress): [SCP ID :##3006##] : RIB Transaction Inquiry - Se...
- 11:17 Support #6037 (Pending Customer Feedback): [SCP ID :##3005##] : Not able to create user for new B...
- This issue happen because the roles checking not correct. Already provide class files to Illah to fix this problem.
- 10:23 Support #6038 (Closed - End of life cycle): [SCP ID :##3006##] : RIB Transaction Inquiry - Servic...
- Hi,
Kindly attend below request:
Please help to fix below issue, service unavailable when click RIB Transaction I... - 09:58 Support #6037 (Closed - End of life cycle): [SCP ID :##3005##] : Not able to create user for new ...
- Hi,
Kindly attend below request:
Please help to fix below issue:
'Account number is required' prompt when crea...
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