Activity

From March 09, 2016 to April 07, 2016

April 07, 2016

19:26 Support #6174 (Closed - End of life cycle): [SCP ID :##3062##] : Bulk Payment transaction problem...
Hi,
Kindly attend below request:
Please help to check below issue:
Once approver approved, appeared error tran...
Zahir Abd Latif

April 05, 2016

17:38 Support #6163 (Closed - End of life cycle): [SCP ID :##3055##] : CA not able to create user at BIB.
Hi,
Kindly attend below request:
we have received a few complaint from customer that not able to create user at B...
Zahir Abd Latif
15:29 Support #6155 (Closed - End of life cycle): [SCP ID :##3047##] : Incident 29/02/2016, Internet Ba...
Issue closed in SCP. Zahir Abd Latif
13:47 Support #6155 (Pending Customer Feedback): [SCP ID :##3047##] : Incident 29/02/2016, Internet Ban...
After investigate the log files. Found the problem because of JNDI in websphere not able to connect to database at 9.... Ngoh Chee Ping

April 04, 2016

15:33 Support #6161 (Closed - End of life cycle): [SCP ID :##3052##] : Company account able register Ag...
Hi,
Kindly attend below request:
Company account withclass code=N able to register Agronet.
Please help to c...
Zahir Abd Latif
15:24 Support #6160 (Closed - End of life cycle): [SCP ID :##3051##] : Cannot assign token - no user di...
Hi,
Kindly attend below request:
Customer cannot login Account approver, got error invalid password and security ...
Zahir Abd Latif
10:48 Support #6154: [SCP ID :##3046##] : BIB system log override.
Miss understand the actual problem. The problem is because of the log file setting in websphere is default. Need to c... Ngoh Chee Ping

April 01, 2016

11:06 Support #6154 (Pending Customer Feedback): [SCP ID :##3046##] : BIB system log override.
Suspect this is due to websphere cache problem. Requested Illah to restart websphere and clear cache. Ngoh Chee Ping
11:05 Support #6155 (Development / Work In Progress): [SCP ID :##3047##] : Incident 29/02/2016, Interne...
Ngoh Chee Ping
09:52 Support #6155 (Closed - End of life cycle): [SCP ID :##3047##] : Incident 29/02/2016, Internet Ba...
Hi,
Kindly attend below request:
FYI, there is IB service disruption on 29/02/2016. System Under Maintenance scre...
Zahir Abd Latif
09:43 Support #6154 (Closed - End of life cycle): [SCP ID :##3046##] : BIB system log override.
Hi,
Kindly attend below request:
Current BIB system log was override, only show latest log as below.
Please help...
Zahir Abd Latif

March 25, 2016

09:25 Support #6100 (Closed - End of life cycle): [SCP ID :##3022##] : Cannot approve unlock BIB user.
Issue closed in SCP. Zahir Abd Latif
09:25 Support #6079 (Closed - End of life cycle): [SCP ID :##3018##] : Bene account number null at IBG ...
Issue closed in SCP. Zahir Abd Latif
09:24 Support #5974 (Closed - End of life cycle): [SCP ID :##2976##] : Hibah for date 31/12/2015 not di...
Issue will reopen if problem persist.
Issue closed in SCP.
Zahir Abd Latif

March 24, 2016

11:00 Support #6100 (Pending Customer Feedback): [SCP ID :##3022##] : Cannot approve unlock BIB user.
Root Cause:
missing field in view-bean
Yap Kah Yan
10:45 Support #6079 (Pending Customer Feedback): [SCP ID :##3018##] : Bene account number null at IBG r...
migrated when merge with bulk payment Yap Kah Yan
10:43 Support #5974 (Pending Customer Feedback): [SCP ID :##2976##] : Hibah for date 31/12/2015 not dis...
user have not reply to IT. Yap Kah Yan

March 23, 2016

17:39 Support #6119 (Closed - End of life cycle): [SCP ID :##3031##] : INTERNET BANKING PENTEST 2016.
Hi,
Kindly attend below request:
Attached pentest result for Internet Banking.
Please help us to fix.
Zahir Abd Latif
11:24 Support #6008: [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT AT BIB.
Dear Kah Yan/Team,
May I know the status update of this request? Has it done yet?
Thanks.
Zahir Abd Latif
11:20 Support #5974: [SCP ID :##2976##] : Hibah for date 31/12/2015 not display at Transaction History.
Dear Kah Yan,
Any update? Does deployment successful migrate for this issue?
Thanks.
Zahir Abd Latif

March 21, 2016

13:35 Support #6100 (System Integration Test): [SCP ID :##3022##] : Cannot approve unlock BIB user.
generated IBAM war file with fixes Yap Kah Yan
11:09 Support #6100 (Closed - End of life cycle): [SCP ID :##3022##] : Cannot approve unlock BIB user.
Hi,
Kindly attend below request:
Currently, checker not able to approve unlocked bib user.
Once click Tracking I...
Zahir Abd Latif

March 16, 2016

09:03 Support #6079 (Closed - End of life cycle): [SCP ID :##3018##] : Bene account number null at IBG ...
Hi,
Kindly attend below request:
Please help to check and fix below issue:
Customer made IBG transfer.
She in...
Zahir Abd Latif

March 14, 2016

08:27 Support #5974 (Pending Prod Deployment): [SCP ID :##2976##] : Hibah for date 31/12/2015 not displ...
To be merged with the next deployment (SI-Phase 2/Bulk Payment) Yap Kah Yan

March 10, 2016

16:12 Support #6029 (Closed - End of life cycle): [SCP ID :##3001##] : Jompay Transaction Description s...
Issue closed in SCP. Zahir Abd Latif

March 09, 2016

10:16 Support #5971 (Closed - End of life cycle): [SCP ID :##2974##] : Transaction History: IBG Charges...
Issue closed in SCP. Zahir Abd Latif
10:15 Support #6010 (Closed - End of life cycle): [SCP ID :##2990##] : BIB CUSTOMER NOT ABLE TO ADD FAV...
Issue closed in SCP. Zahir Abd Latif
10:11 Support #6037 (Closed - End of life cycle): [SCP ID :##3005##] : Not able to create user for new ...
Issue closed in SCP. Zahir Abd Latif
10:11 Support #6038 (Closed - End of life cycle): [SCP ID :##3006##] : RIB Transaction Inquiry - Servic...
Issue closed in SCP. Zahir Abd Latif
 

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