Activity
From April 01, 2016 to April 30, 2016
April 25, 2016
- 11:05 Support #6119 (Pending Customer Feedback): [SCP ID :##3031##] : INTERNET BANKING PENTEST 2016.
- 10:48 Support #6161 (Closed - End of life cycle): [SCP ID :##3052##] : Company account able register Ag...
- Issue closed in SCP.
- 10:38 Support #6206 (Pending Customer Feedback): [SCP ID :##3076##] : Epay transaction cause overdraw t...
- Update by Kah Yan, Apr 21, 2016 09:55 AM:-...
April 22, 2016
- 17:47 Support #6163 (Closed - End of life cycle): [SCP ID :##3055##] : CA not able to create user at BIB.
- Issue closed in SCP.
- 17:46 Support #6008 (Closed - End of life cycle): [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT...
- Issue closed in SCP.
- 17:44 Support #6188 (Closed - End of life cycle): [SCP ID :##3068##] : eStatement Issue.
- Issue closed in SCP.
April 20, 2016
- 16:43 Support #6206 (Closed - End of life cycle): [SCP ID :##3076##] : Epay transaction cause overdraw ...
- Hi,
Kindly attend below request:
We have detect CASA account with negative balance due to epay transaction perfor...
April 15, 2016
- 14:07 Support #6008 (Pending Customer Feedback): [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT ...
- Released to test in SIT
- 14:06 Support #6119 (Development / Work In Progress): [SCP ID :##3031##] : INTERNET BANKING PENTEST 2016.
April 14, 2016
- 16:08 Support #6174 (Closed - End of life cycle): [SCP ID :##3062##] : Bulk Payment transaction problem...
- Issue closed in SCP.
- 16:07 Support #6184 (Closed - End of life cycle): [SCP ID :##3067##] : Not able to edit company.
- Issue closed in SCP.
April 13, 2016
- 16:52 Support #6160 (Pending Customer Feedback): [SCP ID :##3051##] : Cannot assign token - no user dis...
- 5 April 2016
Steps taken by user:
1. Cannot revoke token
2. Contact center advise customer delet... - 16:46 Support #6188 (Pending Customer Feedback): [SCP ID :##3068##] : eStatement Issue.
- Chee Onn provided new template.
Currently in SIT for retest. - 09:09 Support #6188 (Closed - End of life cycle): [SCP ID :##3068##] : eStatement Issue.
- Hi,
Kindly attend below request:
The highlighted table/box header should display as page number not statement dat...
April 12, 2016
- 10:48 Support #6184 (Pending Customer Feedback): [SCP ID :##3067##] : Not able to edit company.
- Fixed this problem.
Root Cause:
Charges value contain empty space.
Solution:
Fixed the charges value format s... - 09:19 Support #6184 (Closed - End of life cycle): [SCP ID :##3067##] : Not able to edit company.
- Hi,
Kindly attend below request:
Currently maker not able to edit companydetails, " Error while performing your r...
April 11, 2016
- 09:48 Support #6154 (Closed - End of life cycle): [SCP ID :##3046##] : BIB system log override.
- Issue closed in SCP.
- 09:44 Support #6163 (Pending Customer Feedback): [SCP ID :##3055##] : CA not able to create user at BIB.
- Update by Kah Yan, Apr 8, 2016 10:28 AM:-...
- 09:40 Support #6161 (Pending Customer Feedback): [SCP ID :##3052##] : Company account able register Agr...
- Update by Kah Yan, Apr 5, 2016 08:59 AM:-...
April 08, 2016
- 09:41 Support #6174 (Pending Customer Feedback): [SCP ID :##3062##] : Bulk Payment transaction problem ...
- Fixed this issue. But need Kah Yan help to deploy to SIT and UAT for illah to test.
April 07, 2016
- 19:26 Support #6174 (Closed - End of life cycle): [SCP ID :##3062##] : Bulk Payment transaction problem...
- Hi,
Kindly attend below request:
Please help to check below issue:
Once approver approved, appeared error tran...
April 05, 2016
- 17:38 Support #6163 (Closed - End of life cycle): [SCP ID :##3055##] : CA not able to create user at BIB.
- Hi,
Kindly attend below request:
we have received a few complaint from customer that not able to create user at B... - 15:29 Support #6155 (Closed - End of life cycle): [SCP ID :##3047##] : Incident 29/02/2016, Internet Ba...
- Issue closed in SCP.
- 13:47 Support #6155 (Pending Customer Feedback): [SCP ID :##3047##] : Incident 29/02/2016, Internet Ban...
- After investigate the log files. Found the problem because of JNDI in websphere not able to connect to database at 9....
April 04, 2016
- 15:33 Support #6161 (Closed - End of life cycle): [SCP ID :##3052##] : Company account able register Ag...
- Hi,
Kindly attend below request:
Company account withclass code=N able to register Agronet.
Please help to c... - 15:24 Support #6160 (Closed - End of life cycle): [SCP ID :##3051##] : Cannot assign token - no user di...
- Hi,
Kindly attend below request:
Customer cannot login Account approver, got error invalid password and security ... - 10:48 Support #6154: [SCP ID :##3046##] : BIB system log override.
- Miss understand the actual problem. The problem is because of the log file setting in websphere is default. Need to c...
April 01, 2016
- 11:06 Support #6154 (Pending Customer Feedback): [SCP ID :##3046##] : BIB system log override.
- Suspect this is due to websphere cache problem. Requested Illah to restart websphere and clear cache.
- 11:05 Support #6155 (Development / Work In Progress): [SCP ID :##3047##] : Incident 29/02/2016, Interne...
- 09:52 Support #6155 (Closed - End of life cycle): [SCP ID :##3047##] : Incident 29/02/2016, Internet Ba...
- Hi,
Kindly attend below request:
FYI, there is IB service disruption on 29/02/2016. System Under Maintenance scre... - 09:43 Support #6154 (Closed - End of life cycle): [SCP ID :##3046##] : BIB system log override.
- Hi,
Kindly attend below request:
Current BIB system log was override, only show latest log as below.
Please help...
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