Activity

From April 05, 2016 to May 04, 2016

11:05 Support #6119 (Pending Customer Feedback): [SCP ID :##3031##] : INTERNET BANKING PENTEST 2016.: Zahir Abd Latif
10:48 Support #6161 (Closed - End of life cycle): [SCP ID :##3052##] : Company account able register Ag...: Issue closed in SCP. Zahir Abd Latif
10:38 Support #6206 (Pending Customer Feedback): [SCP ID :##3076##] : Epay transaction cause overdraw t...: Update by Kah Yan, Apr 21, 2016 09:55 AM:-... Zahir Abd Latif

17:47 Support #6163 (Closed - End of life cycle): [SCP ID :##3055##] : CA not able to create user at BIB.: Issue closed in SCP. Zahir Abd Latif
17:46 Support #6008 (Closed - End of life cycle): [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT...: Issue closed in SCP. Zahir Abd Latif
17:44 Support #6188 (Closed - End of life cycle): [SCP ID :##3068##] : eStatement Issue.: Issue closed in SCP. Zahir Abd Latif

16:43 Support #6206 (Closed - End of life cycle): [SCP ID :##3076##] : Epay transaction cause overdraw ...: Hi,
Kindly attend below request:
We have detect CASA account with negative balance due to epay transaction perfor... Zahir Abd Latif

14:07 Support #6008 (Pending Customer Feedback): [SCP ID :##2987##] : INSTANT TRANSFER & ZAKAT PAYMENT ...: Released to test in SIT Yap Kah Yan
14:06 Support #6119 (Development / Work In Progress): [SCP ID :##3031##] : INTERNET BANKING PENTEST 2016.: Yap Kah Yan

16:08 Support #6174 (Closed - End of life cycle): [SCP ID :##3062##] : Bulk Payment transaction problem...: Issue closed in SCP. Zahir Abd Latif
16:07 Support #6184 (Closed - End of life cycle): [SCP ID :##3067##] : Not able to edit company.: Issue closed in SCP. Zahir Abd Latif

16:52 Support #6160 (Pending Customer Feedback): [SCP ID :##3051##] : Cannot assign token - no user dis...: 5 April 2016
Steps taken by user:
1. Cannot revoke token
2. Contact center advise customer delet... Yap Kah Yan
16:46 Support #6188 (Pending Customer Feedback): [SCP ID :##3068##] : eStatement Issue.: Chee Onn provided new template.
Currently in SIT for retest. Yap Kah Yan
09:09 Support #6188 (Closed - End of life cycle): [SCP ID :##3068##] : eStatement Issue.: Hi,
Kindly attend below request:
The highlighted table/box header should display as page number not statement dat... Zahir Abd Latif

10:48 Support #6184 (Pending Customer Feedback): [SCP ID :##3067##] : Not able to edit company.: Fixed this problem.
Root Cause:
Charges value contain empty space.
Solution:
Fixed the charges value format s... Ngoh Chee Ping
09:19 Support #6184 (Closed - End of life cycle): [SCP ID :##3067##] : Not able to edit company.: Hi,
Kindly attend below request:
Currently maker not able to edit companydetails, " Error while performing your r... Zahir Abd Latif

09:48 Support #6154 (Closed - End of life cycle): [SCP ID :##3046##] : BIB system log override.: Issue closed in SCP. Zahir Abd Latif
09:44 Support #6163 (Pending Customer Feedback): [SCP ID :##3055##] : CA not able to create user at BIB.: Update by Kah Yan, Apr 8, 2016 10:28 AM:-... Zahir Abd Latif
09:40 Support #6161 (Pending Customer Feedback): [SCP ID :##3052##] : Company account able register Agr...: Update by Kah Yan, Apr 5, 2016 08:59 AM:-... Zahir Abd Latif

09:41 Support #6174 (Pending Customer Feedback): [SCP ID :##3062##] : Bulk Payment transaction problem ...: Fixed this issue. But need Kah Yan help to deploy to SIT and UAT for illah to test. Ngoh Chee Ping

19:26 Support #6174 (Closed - End of life cycle): [SCP ID :##3062##] : Bulk Payment transaction problem...: Hi,
Kindly attend below request:
Please help to check below issue:
Once approver approved, appeared error tran... Zahir Abd Latif

17:38 Support #6163 (Closed - End of life cycle): [SCP ID :##3055##] : CA not able to create user at BIB.: Hi,
Kindly attend below request:
we have received a few complaint from customer that not able to create user at B... Zahir Abd Latif
15:29 Support #6155 (Closed - End of life cycle): [SCP ID :##3047##] : Incident 29/02/2016, Internet Ba...: Issue closed in SCP. Zahir Abd Latif
13:47 Support #6155 (Pending Customer Feedback): [SCP ID :##3047##] : Incident 29/02/2016, Internet Ban...: After investigate the log files. Found the problem because of JNDI in websphere not able to connect to database at 9.... Ngoh Chee Ping

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B - Production Support » Agrobank Support