B - Production Support » Agrobank Support

June 28, 2016

15:38 Support #6358 (Development / Work In Progress): [SCP ID :##3196##] : Approver cannot login.

possible that approver login during DR. Pending confirmation. Yap Kah Yan

15:35 Support #6382 (Pending Customer Feedback): [SCP ID :##3207##] : IBG transaction details not displ...

Provided script to patch data due to deadlock.
insert into IB_USER_TRANSACTION_HISTORY
VALUES ('20160623000005282... Yap Kah Yan

13:36 Support #6382 (Development / Work In Progress): [SCP ID :##3207##] : IBG transaction details not ...

[6/23/16 10:02:00:203 SGT] 0000031c SystemOut O [23/06/2016] [10:02:00:203] [ERROR] [AbstractFlushingEventListene... Yap Kah Yan

11:53 Support #6381 (Pending Customer Feedback): [SCP ID :##3206##] : RIB/BIB report date 21062016 not ...

Added missing report keys 207 - 210
207 - BIB Bulk Payment Report Daily
208 - BIB Bulk Payment Report SubReport Dai... Yap Kah Yan

June 27, 2016

15:43 Support #6382 (Closed - End of life cycle): [SCP ID :##3207##] : IBG transaction details not disp...

Hi,
Kindly attend below request:
IBG transaction details not display in AGRONet Trnx History as below:
!https:... Zahir Abd Latif

14:06 Support #6381 (Closed - End of life cycle): [SCP ID :##3206##] : RIB/BIB report date 21062016 not...

Hi,
Kindly attend below request:
RIB/BIB report date 21062016 was not displayed in IBAM. Based on checking, this ... Zahir Abd Latif

13:55 Support #6380 (Closed - End of life cycle): [SCP ID :##3205##] : Koperasi BPM issue

Hi,
Kindly attend below request:
Please help to check below issue:
[1] Reprint receipt by Initiato... Zahir Abd Latif

10:31 Support #6355 (Closed - End of life cycle): [SCP ID :##3193##] : RIB user activity log.

Issue closed in SCP. Zahir Abd Latif

10:30 Support #6206 (Closed - End of life cycle): [SCP ID :##3076##] : Epay transaction cause overdraw ...

Issue closed in SCP. Zahir Abd Latif

10:27 Support #6355 (Pending Customer Feedback): [SCP ID :##3193##] : RIB user activity log.

Update by Kah Yan, Jun 15, 2016 12:44 PM:-... Zahir Abd Latif

June 24, 2016

15:51 Support #6356 (Pending Customer Feedback): [SCP ID :##3194##] : KADA - APPROVER UNABLE TO PERFORM...

Released batch program. Yap Kah Yan

11:38 Support #6356 (Development / Work In Progress): [SCP ID :##3194##] : KADA - APPROVER UNABLE TO PE...

To create batch program to revoke token Yap Kah Yan

June 23, 2016

13:44 Support #6333 (Pending Customer Feedback): [SCP ID :##3177##] : VB CHECKER UNABLE TO APPROVED CRE...

The following accounts have more than 1 record. Affected companies are ZS ARMIN SDN BHD and
SMART F.V. MARKETING S... Yap Kah Yan

13:34 Support #6356 (Pending Customer Feedback): [SCP ID :##3194##] : KADA - APPROVER UNABLE TO PERFORM...

Yap Kah Yan

13:32 Support #6356: [SCP ID :##3194##] : KADA - APPROVER UNABLE TO PERFORMED FTL.

delete ftotp_user_token where token in ('2308511100423', '2308511100496', '2308511100497', '2308511100498', '2308511... Yap Kah Yan

June 20, 2016

15:38 Support #6366 (Closed - End of life cycle): [SCP ID :##3201##] : MASALAH NOMBOR TAC (AGRONET)

Update by Norazlilah, Jun 20, 2016 03:24 PM:-... Zahir Abd Latif

11:50 Support #6366 (Closed - End of life cycle): [SCP ID :##3201##] : MASALAH NOMBOR TAC (AGRONET)

Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue:
Sejumlahpelanggan telah me... Zahir Abd Latif

June 17, 2016

10:50 Support #6333: [SCP ID :##3177##] : VB CHECKER UNABLE TO APPROVED CREATE BIB USER.

After checking the new logs (15/6). We found this error when retrieving account number of user.
org.hibernate.NonUni... Yap Kah Yan

June 15, 2016

12:43 Support #6358 (Closed - End of life cycle): [SCP ID :##3196##] : Approver cannot login.

Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue:
1. Customer unable to ... Zahir Abd Latif

11:20 Support #6356 (Closed - End of life cycle): [SCP ID :##3194##] : KADA - APPROVER UNABLE TO PERFOR...

Hi,
Kindly attend below request:
Kindly assist to check why the approver unable to performed FTL?
Issue:
1. ... Zahir Abd Latif

11:14 Support #6355 (Closed - End of life cycle): [SCP ID :##3193##] : RIB user activity log.

Hi,
Kindly attend below request:
Currently RIB user log activity seems not function well. It will display all dat... Zahir Abd Latif

June 10, 2016

11:54 Support #6333 (Development / Work In Progress): [SCP ID :##3177##] : VB CHECKER UNABLE TO APPROVE...

Pending logs files at 09/06/2016 @ 9:40 am to 10.30 am
Tried to replicate issue using production instance, no issue. Yap Kah Yan

09:06 Support #6334 (Pending Customer Feedback): [SCP ID :##3178##] : Retrieve Username, error This acc...

Got checking in code that if CIF No matched and User Status is not 4 (TAC_UNLOCKED) only will return username for for... Yap Kah Yan

June 09, 2016

09:07 Support #6334 (Closed - End of life cycle): [SCP ID :##3178##] : Retrieve Username, error This ac...

Hi,
Kindly attend below request:
Please help to check and fix this issue:
Customer try toretrieve his username... Zahir Abd Latif

09:04 Support #6333 (Closed - End of life cycle): [SCP ID :##3177##] : VB CHECKER UNABLE TO APPROVED CR...

Hi,
Kindly attend below request:
Please help to check and fix this issue:
VB Checker unable to approved BIB user... Zahir Abd Latif