Activity

From June 18, 2017 to July 17, 2017

14:57 Support #7554 (Closed - End of life cycle): [SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SE...: Issue closed in SCP. Zahir Abd Latif
14:56 Support #7551 (Closed - End of life cycle): [SCP ID :##3936##] : Change Name at takaful purchase ...: Issue closed in SCP. Zahir Abd Latif
11:20 Support #7569: [SCP ID :##3953##] : customer unable to activate new security token with 'Unknown ...: Root Cause: Secure Metrics return error during SyncToken
Solution: Check with Secure Metrics / replace the token wit... Yap Kah Yan
11:19 Support #7569 (Pending Customer Feedback): [SCP ID :##3953##] : customer unable to activate new s...: We have found success response was not returned during syncToken call to Secure Metrics.
Kindly advice user to repl... Yap Kah Yan
10:21 Support #7569 (Closed - End of life cycle): [SCP ID :##3953##] : customer unable to activate new ...: Hi,
Kindly attend below request.
Kindly need your assistance to check on this issue, customer unable to activate... Zahir Abd Latif
10:15 Support #7565 (Pending Customer Feedback): SCP ID :##3949##] : AGRONETBIZ(Prod) : No details show...: Below are our findings.
For FD account, you need to check with host why the response is AB.
For both loan accounts... Yap Kah Yan

15:47 Support #7565 (Closed - End of life cycle): SCP ID :##3949##] : AGRONETBIZ(Prod) : No details sho...: Hi,
Kindly attend below request.
<Summary>
Customer wanted to view Account & Banking details, but encountered :... Zahir Abd Latif
12:10 Support #7552 (Pending Customer Feedback): [SCP ID :##3937##] : Email notification for statutory ...: Yap Kah Yan
10:12 Support #7552 (Pending Prod Deployment): [SCP ID :##3937##] : Email notification for statutory bo...: Pending CR request Yap Kah Yan
10:11 Support #7551 (Pending Customer Feedback): [SCP ID :##3936##] : Change Name at takaful purchase s...: Root Cause: Use display name instead of user name
Solution: Use user name Yap Kah Yan
10:10 Support #7554 (Pending Customer Feedback): [SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SES...: Issue is not during confirm, session expired is when user click next after terms and condition (5/7)
Root Cause: S... Yap Kah Yan

11:10 Support #7554 (Closed - End of life cycle): [SCP ID :##3939##] : TAKAFUL PURCHASE RIB, CONFIRM SE...: Hi,
Kindly attend below request:
TBSD team reported session expired when confirm takaful purchase at RIB. Please ... Zahir Abd Latif
10:15 Support #7552 (Closed - End of life cycle): [SCP ID :##3937##] : Email notification for statutory...: Hi,
Kindly attend below request:
I would like to request to add email notification for below:
1. Upon Upload L... Zahir Abd Latif
10:10 Support #7551 (Closed - End of life cycle): [SCP ID :##3936##] : Change Name at takaful purchase ...: Hi,
Kindly attend below request:
Please change Name at takaful purchase screen to use Customer Name instead of di... Zahir Abd Latif

12:06 Support #7401: [SCP ID :##3804##] : RIB User Activity Error: Officially: not migrated, no sign-off
Migration Date: 06.05.2017
Migration ID: 71 Yap Kah Yan
12:02 BIB Support #7265: [SCPID :##3712##] : Bank Admin suspend token but token not auto unassigned from user: Officially: not migrated, no sign-off
Migration Date: 06.05.2017
Migration ID: 71 Yap Kah Yan
11:34 BIB Support #7265 (Pending Prod Deployment): [SCPID :##3712##] : Bank Admin suspend token but token n...: Kah Yan,
Please check if this already go to Production. If yes under which migration ID. Norhaidah Md Dasuki
11:33 Support #7401 (Pending Prod Deployment): [SCP ID :##3804##] : RIB User Activity Error: Kah Yan,
Please check if this already go to Production. If yes under which migration ID. Norhaidah Md Dasuki
11:32 Support #7401: [SCP ID :##3804##] : RIB User Activity Error: On Apr 19, 2017 09:02 AM Kah Yan Yap wrote ---
Dear Izzati,
Patch is ready at 172.16.51.35
D:\was-workspace\01... Norhaidah Md Dasuki
11:06 Support #7258 (Closed - End of life cycle): [SCP ID :##3705##] : LHDN & SOCSO REPORT GENERATION I...: Norhaidah Md Dasuki

11:06 Support #7506 (Closed - End of life cycle): [Request ID :##3891##] : Kada approver B unable to a...: Issue closed in SCP. Zahir Abd Latif
11:06 Support #7518 (Closed - End of life cycle): [Request ID :##3904##] : PPK Langat - Bulk Payment fa...: Issue closed in SCP. Zahir Abd Latif

10:37 Support #7518 (Pending Customer Feedback): [Request ID :##3904##] : PPK Langat - Bulk Payment failed: Findings from Chee Ping:
I found there are 2 files is not updated to production.
\com\ib\bib\error\exception\IB... Yap Kah Yan

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B - Production Support » Agrobank Support