Activity

From July 31, 2017 to August 29, 2017

12:56 Support #7809 (Pending Customer Feedback): SCP ID :##4066##] : Activate token - unknown error: Root Cause: Response from Secure Metrics is not Successful
Solution: Issue new token, due to issue persists after un... Yap Kah Yan
12:52 Support #7809 (Closed - End of life cycle): SCP ID :##4066##] : Activate token - unknown error: Hi,
Kindly attend below request:
Customer inform cannot login into Single user account as error ‘Your security to... Zahir Abd Latif

15:03 Support #7667 (Closed - End of life cycle): SCP ID :##3995##] : isharp issue: Issue closed in SCP. Zahir Abd Latif
15:00 Support #7798 (Closed - End of life cycle): SCP ID :##4061##] : Transaction not display at transa...: Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue, customer complaint cannot ... Zahir Abd Latif

15:45 Support #7787 (Closed - End of life cycle): SCP ID :##4053##] : customer canot print interbank tr...: Hi,
Kindly attend below request:
Please help to check this issue:
Pelanggan memaklumkan telah meluluskan ... Zahir Abd Latif
11:24 Support #6759 (Closed - End of life cycle): [SCP ID :##3453##] : Bill Payment SYABAS issue: Successfully migrated on 22/7/17
Migration ID 076 Norhaidah Md Dasuki
09:25 Support #7667: SCP ID :##3995##] : isharp issue: Dear Zahir,
Kindly help to close this case.
As per findings from Ilah (Agrobank), the transaction is not relate... Yap Kah Yan

10:02 Support #7667 (Pending Customer Feedback): SCP ID :##3995##] : isharp issue: Pending user to confirm on reported issue
On Aug 3, 2017 09:30 AM Kah Yan Yap wrote ---
Dear Ilah/Izzati,
... Yap Kah Yan

15:13 Bug #7728 (Work Completed-End life cycle): [RIB_DEMO] Block ATM Card: Erni Suhaireen Zulkifli

12:40 Bug #7728: [RIB_DEMO] Block ATM Card: Tested and Passed Erni Suhaireen Zulkifli
12:39 Bug #7728 (Internal Testing): [RIB_DEMO] Block ATM Card: Root Cause: table width size not correct
Fix: Change table width to 100% Yap Kah Yan
12:30 Bug #7728 (Work Completed-End life cycle): [RIB_DEMO] Block ATM Card: Hi Kar Chun,
Kindly assist to fix Block ATM Card screen. Refer attached for screenshot.
Thank you Erni Suhaireen Zulkifli
12:20 Support #7649 (User Acceptance Test): SCP ID :##3992##] : Production - RIB DEMO: Hi Kah Yan,
Unable to proceed internal testing on this issue. Please liaise with user to proceed on testing.
Th... Erni Suhaireen Zulkifli
11:31 Support #7600 (Pending Review): SCP ID :##3980##] : Account & Banking at AGRONetBiz: Hi Kak Haida,
Issue has been tested at all user and successfully passed. Kindly review attached Test Result and pr... Erni Suhaireen Zulkifli
09:13 Support #7722 (Development / Work In Progress): SCP ID :##4020##] : AGRONETBIZ - FD account displ...: Khairun Nisa Tamrin
09:11 Support #7593 (Closed - End of life cycle): SCP ID :##3975##] : IB Optimization - Timeout setting: Issue closed in SCP. Zahir Abd Latif

17:47 Support #7722: SCP ID :##4020##] : AGRONETBIZ - FD account display N/A at account and banking: Dear Nisa,
Kindly apply fixes for all account types.
Thank you. Yap Kah Yan
17:44 Support #7722 (Closed - End of life cycle): SCP ID :##4020##] : AGRONETBIZ - FD account display N...: Hi,
Kindly attend below request.
Please help to check and fix FD account display N/A at account and banking. Bas... Zahir Abd Latif

15:37 Support #7649 (Internal Testing): SCP ID :##3992##] : Production - RIB DEMO: Dear Erni,
Kindly test the demo at
http://172.16.50.27/rib.uat.demo/html/index.html Yap Kah Yan
09:21 Support #7600 (Internal Testing): SCP ID :##3980##] : Account & Banking at AGRONetBiz: war file at:
D:\was-workspace\01 Download WAR files from Penril\3980- Account & Banking at AGRONetBiz
url to te... Yap Kah Yan

11:16 Support #7503 (Development / Work In Progress): [SCP ID :##3888##] : BULK PAYMENT - Failed to app...: Hi Nisa, please look on the Issue reported by Ila on 2/8/17.
Please check, rejected transaction in rejected file =... Norhaidah Md Dasuki

16:44 Support #7664 (Closed - End of life cycle): SCP ID :##3994##] : DB log large: Issue closed in SCP. Zahir Abd Latif
12:33 Support #7664: SCP ID :##3994##] : DB log large: Hi Zahir,
Kindly close this issue as it is not under support
Thank you Yap Kah Yan

09:08 Support #7667 (Closed - End of life cycle): SCP ID :##3995##] : isharp issue: Hi,
Kindly attend below request:
Kindly need your help to check on this transaction because only one approver had... Zahir Abd Latif

17:29 Support #7664 (Closed - End of life cycle): SCP ID :##3994##] : DB log large: Hi,
Kindly attend below request:
Currently our DB log was 53G, this will impact to DB performance.
Kindly assis... Zahir Abd Latif
16:01 Support #7486 (Pending Prod Deployment): [SCP ID :##3870##] : eibft transaction unsuccessful due ...: Nurul Akmal
10:07 Support #7649 (Closed - End of life cycle): SCP ID :##3992##] : Production - RIB DEMO: Hi,
Kindly attend below request.
We notice when RIB demo at production session expired it will redirect to devel... Zahir Abd Latif

14:32 Support #7582 (System Integration Test): [SCP ID :##3963##] : agronet & agronetbiz verisign logo ...: Yap Kah Yan

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